Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
Not a place I can normally afford but Trip.com was half the price of ***********.
15 minute walk to the Intercity bus terminal.
Clean, quiet, spacious, good bed and shower. Helpful staff.
Enjoyed the stay.
The hotel is par excellence and its unfortunate didn’t spend much time there to explore other facilities due to a 9 hour delay of the flight. However from arrival into the hotel the reception was amazing as I had all my luggage carried to my room . The room exceeded my expectations, spacious and the antique furniture is good.The bathroom has both the shower and tub and very clean.The dining area is clean and I enjoyed the food.
AAjmal perfumes Manufacturering and oudh processin2023.06.22
Nice hotel, clean and staffs are so kind and polite,
Wifi is very slow, frequently disconnected, coild not do work on laptop, front desk service are not as expected, I called many times from room but no one picked up my call, breakfast is halal and veriety of options.
The staff was incredibly amazing, very helpful and alert. The overall hotel was clean and fresh. Our dinner was good but the breakfast was the best with a lot of variety and tasty options. This will be our go back to place if we return to Lusaka.
First of all, the pick-up and drop-off of this hotel is based on the number of people! One person 350 gwacha, we two 700 kwacha! When I left, I went to the airport to take a taxi. One car was 350 kwacha at a time. Everyone wanted to pick up the hotel. Secondly, after the online payment of the room rate was actually deducted from the store, I always stressed that I had already paid the room rate. The front desk told me that I would not repeat the charge, but I found that I was deducted after the checkout. The refunded money has not arrived, according to the hotel, it will take a month! The list that was given to me when I left was still wrong, and I gave it to others. And the hotel does not have money change service, the restaurant is only one on the 9th floor, will not choose this one! I don't even trust Ctrip! The information given to me is completely inconsistent with the hotel! Although I have been following up to solve the big money, I have not returned!
Facilities: Complete facilities
Hygiene: clean and hygienic
Environment: Lots of greenery, suitable for tourism and business
Convenient for business travel and convenient transportation. There is breakfast, which is very convenient for working. Continue to choose here next time you go on a business trip!
Breakfast was average and environment was ok. There is a 24-hour convenience store near the gas station next to it. It is too difficult to find a convenience store in Lusaka. In a business district, you can go to the supermarket to buy something during the day.
Very Good
16 reviews
8.3/10
Price from
£80
per night
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8.6/10
Very Good
GGuest UserNot a place I can normally afford but Trip.com was half the price of ***********.
15 minute walk to the Intercity bus terminal.
Clean, quiet, spacious, good bed and shower. Helpful staff.
Enjoyed the stay.
NNcubeThe hotel is par excellence and its unfortunate didn’t spend much time there to explore other facilities due to a 9 hour delay of the flight. However from arrival into the hotel the reception was amazing as I had all my luggage carried to my room . The room exceeded my expectations, spacious and the antique furniture is good.The bathroom has both the shower and tub and very clean.The dining area is clean and I enjoyed the food.
AAjmal perfumes Manufacturering and oudh processinNice hotel, clean and staffs are so kind and polite,
Wifi is very slow, frequently disconnected, coild not do work on laptop, front desk service are not as expected, I called many times from room but no one picked up my call, breakfast is halal and veriety of options.
HHONGCHANGBreakfast was average and environment was ok. There is a 24-hour convenience store near the gas station next to it. It is too difficult to find a convenience store in Lusaka. In a business district, you can go to the supermarket to buy something during the day.
GGuest UserLovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
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