Overall, it was a good experience. It was conveniently located, within walking distance of the River Walk and the San Anthony Cathedral light show. I also visited the Battle of the Alamo and the 18th-century Spanish Mission historical site – all very nice! 👍 The hotel parking was a bit of a mess. The parking spaces along the wall next to the hotel are for Platinum members, and the road in front of the hotel is a one-way street. After one traffic light, the parking spaces for regular customers are next to a Domino's fast food restaurant on the right. Parking along the wall will get you a ticket from the police.
The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it.
We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.
The Riverwalk Plaza is located near other bars and food places. It is great for families, in their lounge they have movies, chess and other family games. On the other side you will find the Gavel. Good bar and great atmosphere, did not try any food but their drinks were on point.
The service, the hotel room, the hotel staff, the hotel grounds, the food, the view was all spectacular! Everything was worth the price. Next time we will bring our own wine because of the price of alcohol is too much. We had breakfast included in our hotel bill and it was worth it. We, the two of us, had $40 credit to use for breakfast. We bought the Classic egg Benedict meal and it is so tasty! I would love to stay here again!!
Overall, the hotel is quite good. The staff are very friendly, and there's also an outdoor swimming pool. The only catch is that overnight parking costs $25 and is located in the lot across the street from the hotel.
The location is excellent, there is a small river going out, there are many restaurants by the river, the starting point of the boat tour is next to the hotel, there is a small supermarket next to it. At night, the bustling city is a bit like Lijiang, and it is very interesting to walk along the river in the drizzle. Every meal is chosen by the river, I like that feeling too much. At the breakfast, there is a duck to eat at the table. If you don't give her a bite, you are too clever little duck. It doesn't look like a hotel breakfast. The hotel is a star-rated hotel with a good standard. The elevator directly down to the river is slower, other services are good, parking in the opposite parking building, very convenient, compared to other hotels around the price is cheap, 31 dollars a day, it seems that there is an additional cost of 2 dollars.
Hotel near Galleria,Houston14.8% of visitors choose this area
GGuest User2025.05.02
This place smelled like mold, was humid, was dirty, and badly needs a complete remodel. It might have been nice in the early 1990s, but it is not now. The staff at the desk was nice, but everyone else, not so much. If I had to stay here again, I would find another place. It was not scary - it just was not nice.
Hotel near Downtown Houston,Houston63% of visitors choose this area
AAnonymous User2025.08.12
We upgraded to have breakfast for $60. The hotel upgrade is to executive and free appetizer. So we got 4 free appetizers for free. Perfect location in downtown Houston. We”ll stay again next time. Their breakfast are really good as well
The room and facilities are very good and the breakfast is rich. There is a problem. Stayed for three days and once did hygiene. In addition, it arrived at three in the morning and waited for a long time to open the door.
Hotel near Texas Medical Center,Houston18.5% of visitors choose this area
郭郭2019.06.26
The hotel's literary atmosphere is very strong! The tables in the hall are big drums, free coffee and sweets in the morning and afternoon, and the front desk and foyer are good. What I want to say is that the customer service service has not been called for fifteen minutes. Later, I can't wait for their service and go to sleep. Hotel breakfast is not self-help, I also have a good point, can eat! The hotel bed is relatively small, the two adults with a child will be very crowded, the bed is also super soft, the children are lying down and pressing a pit, the waist is not good enough to pay attention. The location is superb, the art gallery is one minute opposite, and the natural science museum is worth three or five minutes. However, the Marriott Hotel in the Museum District where I stayed the night before was also very good. I went out to the subway. I didn't have to go up and down the underground passage. I went to the art gallery area three times and got off at the front of the hotel.
Very Good
102 reviews
8.9/10
Price from
CAD 272
per night
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