The hotel experience was quite good overall. What stands out the most, without a doubt, is the spectacular view, especially from the pool area, which is right next to the sea. It's the perfect place to relax, sunbathe, and enjoy the truly breathtaking sunsets. You can also have lunch or dinner in that same area, which makes the experience even more special.
The hotel has two pools and a well-equipped gym, which is ideal for both those looking to relax and those looking to stay active during their vacation.
Everything was excellent, both in terms of facilities and services. I would also like to especially thank the restaurant staff and the waiters, who work hard despite sometimes not receiving the respect they deserve from some guests who demand tables ready immediately. Their kindness and professionalism are noticeable and appreciated.
In short, a very pleasant stay, with everything you need to enjoy and unwind. Thank you for everything!
It was a bit far from the center, which was disappointing, but the price was cheaper. The staff was friendly, but there were times when they left out things they said they would take care of because it was a honeymoon, and some of the facilities were broken. Other than these things, I am living very comfortably.
It’s a bit away from the historic centre but we wanted a bit of quite. 5 mins from Cala Major, it’s close to the bus stop which can take you in to the centre within 20 mins. The room is just about right for two people but mayn’t be the best if you want to work from your room though there is plenty of space near the pool or the reception. Really helpful staff and also great value for their buffet. Slightly expensive for what it offers but I guess you can say that about most of Mallorca.
Good hotel, quiet. Near the sea, got a room with sunset view and sunside. beds are tough - you have to get used to. The shower is tight and so everything is great. Dinner is very delicious and diverse.
I arrived at hotel on8/9/25 for a 7 night stay it looked good on advert but don't recall ever seeing it . I used to go to Santa Ponsa very very regular but been some years since there .
Its location for a start is just superb . You're walkable to everything . Beach is a bout 200 yards away .
Anyway nice walkway up to door and lovely reception area showing also lovely large dining area to right and again lovely large bar lounge area to left . Young lady at reception warm and welcoming and patient with me ( I have a little voice disability) .
My room was on first floor so apart from taking my suitcase up I never bothered using the two lifts during stay .
My room had two single bed together both good dimensions excellent toilet and shower room to all this and hotel itself lovely and clean . My room did not have sea view but the majority do .
Believe me I had a good wee time on that wee holiday and the hotel made it . Thank you .
Cheers. DONALD .
We stayed in a superior triple room, such a stunning view and the whole hotel was clean and tidy and the staff were super friendly and we felt very welcomed!
The main pool is lovely, the only thing I would say is that I saw on the pool rules that you can’t reserve sun beds, yet many people left towels on them all day and you never saw them until late afternoon, which isn’t fair on everyone. Nothing against the hotel at all, but if you want a sunbed, you need to reserve one in the morning!
This hotel is really well located within the resort. Walking distance to the local bars and restaurants. The rooms are lovely and the breakfast has something for everyone .
It would be nice for the bar to be open in the evenings.
Located somewhat out of the center, but with good views of the harbor.
The room was very, very small, with barely any room to walk between the bed and the table or the window. I had to get dressed in the hallway. The price of the room is no excuse for meeting minimum room standards.
The spa was small, but enough to relax for a while.
The breakfasts were phenomenal. Variety and quality.
The staff was very attentive and friendly.
I would definitely stay again, but in a different room.
The sea view room is great, the breakfast is also rich, it is very convenient to check in online in advance, the explanation at the front desk is very detailed, and the overall stay experience is very good
Great
125 reviews
9.2/10
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8.6/10
Very Good
GGuest UserIt has a great place for reaching anywhere including the airport. My room was really clean and well organized, plus staff was very kind. One of staff explained all of things and she let me know that walking street at night is safe and where are great places for going to bar and restaurants
GGuest UserExcellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
SSmurki0oExceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being.
Facilities & Comfort:
The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls.
Meeting & Work Spaces:
Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably.
Dining & Service:
The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents.
Wellness & Location:
After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty.
Overall:
PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.
GGuest UserVery good, breakfast is OK, I like the jelly sea of the hotel the most, next to the small red book famous net red hotel, when I stayed, it was a third of the price of the hotel next to me. I think the price is very high.
AAnonymous UserThe room was nice, there was everything you needed (including a toothbrush, shampoo...), the bed was comfortable and the heating/air conditioning also worked. The shower could be a little cleaner.
The service at reception was friendly and accommodating. Very nice location, close to the water, nice pool area. You can quickly walk into the city. And the airport is not far either.
Jjk_j9They upgraded me to a room facing the sea.
The service was good and the price was quite good.
If you have the opportunity to stay again, this is a hotel I would definitely recommend.
NNo Kidding!perfect
there is a nice pool and two meals per day
and there is a balcony in room
the location is also good
you can walk to beach in ten minutes
and there are many bus station near the hotel
GGuest UserAs of June 2025, the hotel is in very good condition. This is a higher-quality than average hotel, although not luxury. Finishings, designs, rooms and maintenance are higher/better than usual. The pool/pathways areas are impecable. Bushes perfectly trimmed, not a leave or fallen flower on the floor. Beautiful and cared for daily. June is a great moment to come to Mallorca as it is already very warm/hot enough to crave pool and beach but not hot enough you don't want to walk around. Also, the amount of people is very reasonable. Come July/August, things change and crowds make everything less enjoyable. Front is nice and helpful and the breakfast buffet (in my case I paid for the immense convenience) fantastic.
The beach is a 3-minute walk from the side exit door, just crossing the main street. The beach is fantastic, clean and it barely has any weeds. However, although we did not have issues to find a space, I don't want to be there in July/August as there are around 100 ft from water to the back and I bet it will be more difficult to find a space with a crowd. Hotel location is great as it is right in the main street with plenty food and the typical ”everything” stores within walking distance. We stayed 5 days and didn't need to take the car to go have dinner. The rate was also higher than average but there are plenty reasons why it is fair. Overall, very happy with the stay and every aspect of the hotel.
GGuest UserI booked a double room with a sea view for single use for one night in the eight-story hotel without breakfast. I knew the hotel from driving past. It doesn't look very appealing from the outside, but it's surprising when you enter. Everything looks freshly renovated and clean. The staff at reception were very friendly. I had a room on the 7th floor and was very satisfied. The hotel is in the second row, the beach and promenade are just a few minutes' walk away. The hotel, which, like its sister hotels Pamplona and Caballero, also located on Playa de Palma, belongs to the BG group, has a spa and sports area and a small indoor pool. I didn't eat any meals. There are only a relatively few German channels on the TV, the most important of which are ZDF, RTL, Vox, 3 Sat, ZDF Info, RTL 2. Das Erste and 3 programs are missing.
Positive: I forgot my tablet in the room. The chambermaid found it and honestly handed it in at reception. I picked it up a day later. Thank you for your honesty!
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