Everything was great, I would recommend this place, loved our room everything was clean. Breakfast was as expected for a buffet, enough options for everyone to be happy. Location is perfect, near the beach, the bus to/from the airport, walkable distance to any interesting restaurant and the Carrefour store. The only thing i found out was the noisy air conditioning, but since it was still fresh weather, we didn't have to use it so it was not a problem for us.
⭐️⭐️⭐️⭐️⭐️
This was our second time staying at this property (though it’s under a new name now), and it was just as wonderful as we remembered! The hotel is spotless, with a modern touch and a warm, welcoming vibe. The cleaning staff were exceptional—so kind, professional, and truly dedicated to their work.
The amenities are great, and the gym—though small—is perfectly equipped for keeping up with workouts while away. The location can’t be beat: right in the port area, close to great shops, restaurants, and the waterfront. There’s even a lovely walking trail nearby, ideal for morning runs or evening strolls.
During our stay, we experienced something completely unexpected—the one and only time a flood has ever happened in Ibiza Town! Despite the chaos, the staff handled the situation with absolute professionalism and calm. Their kindness and positive attitude during such a stressful event made all the difference. We were so impressed with how they cared for every guest.
A huge thank you to the team for turning an unforgettable situation into a story of genuine hospitality. We’ll absolutely be back again!
Great small hotel. Very loved staff. The room was sufficiently equipped and the beds were comfortable. All rooms are located in the direction of the pool. Breakfast was taken in the partner hotel Boreal. Short way through the garden and you were there. To the beach about 8-10min. The Polish facility was maintained and equipped with beds and beds. For a short trip more than super. We can only recommend.
Excellent value for money. Booked a standard double & we were given a complimentary upgrade to a room with a beautiful view over the harbour & free mini bar (water, beers, soft drinks & snacks). The room was spacious & tastefully decorated with fridge, kettle, tea coffee. The staff were very friendly, we arrived late and were given glass of fizz on check in which was a nice touch. The hotel was fairly quiet being end of September so lots of space around the pool. The bali beds were great & always available, hotel provides pool towels. Food & drink reasonably priced for hotel, the pizza was excellent. Breakfast was great, eggs cooked fresh to order. Never had to wait for a table. Entertainment on various nights. Bus stops are right outside hotel although we didn't use public transport as we only stayed a few days but looked easy to access other resorts. Sits at the top of a slight hil, hence views,l but there are steps down to the harbour. All in all would recommend for the price paid.
The complex is large, it has several swimming pools, especially for children, with different depths and tobogans. Very clean and with helpers. There is also a bar, a small supermarket to buy the essentials and a store of souvenirs and floatings. The hotel is very comfortable and very comfortable. The hotel offers rental cars from different companies q bring you directly to the door of the hotel. The food from the buffet is extensive and varied but standard quality, battle, paste bar, pizza, cheese, salads ... It has free and vegan gluten options, but not flavorous.
The hotel was very comfortable and very comfortable.
We had a fantastic stay at The Unexpected Hotel in Ibiza! From the moment we arrived, the staff made us feel welcome and well taken care of. At check-in, we were pleasantly surprised with the option to upgrade our room—and we’re so glad we did! The upgraded room was spacious, stylish, and offered stunning views that truly elevated our experience. Even came with a hot tub on the balcony.
The hotel itself lives up to its name in the best way—full of delightful surprises, from the chic decor to the vibrant atmosphere. Every detail was thoughtfully curated, and the service throughout our stay was exceptional.
Highly recommend this hotel for anyone looking for a memorable and luxurious Ibiza getaway. Worth every penny. We’ll definitely be back!
Best hotel ever! It’s worth the money! The staff extremely accommodating, and the buffet is the best! My holiday with my friend became perfect because of this hotel!!! Highly recommend! Will surely come back!
The HM Mar Blau 4* hotel is surrounded by gardens, in a quiet environment. It is a fantastic hotel to enjoy with the family in Cala Millor - Sa Coma, located near one of the best beaches in Mallorca. It has both studios and flats equipped with kitchenette. In addition, the hotel has 2 outdoor swimming pools (one of which is for children) and an indoor pool, gym, sauna, massage service (on request, extra charge) and a children's club for 7 to 12 year olds. There are also 2 bars and a buffet restaurant with themed dinners.
It’s very close to the place for dolphin-watching tours, but unfortunately they don’t operate on weekends, so we just walked around the nearby seaside area. It’s actually very close to public transportation, supermarkets, and seaside restaurants. Although we didn’t get to see dolphins, we were still very happy to see the sea. The hotel was very clean and quiet at night.
Good location, great service, delicious evening buffet, we liked it. We will book half board for next time.
Only thing is the hotel is a bit old, we had been arranged to the room 1306 which is really bad, the drawers were stuck, not easy to open, the room was stink, the TV controller wasn’t working…. we reported them to the receptionist, be fair the service was very quick, one staff took some cleaning sprays to check the bathroom and an other gave us some new batteries in 10 minutes. It seems all sorted, But the smells were still there, I couldn’t sleep properly for the whole night! The room should not used until fixed the problem properly. After one night, we asked the receptionist to change our room, the girl behind the counter was brilliant, she arranged anther room for us which was much better.
Over all, this hotel is great, definitely come back next year.
Very Good
40 reviews
8.5/10
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8,4/10
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SSmurki0oExceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being.
Facilities & Comfort:
The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls.
Meeting & Work Spaces:
Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably.
Dining & Service:
The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents.
Wellness & Location:
After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty.
Overall:
PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.
GGuest UserVery good, breakfast is OK, I like the jelly sea of the hotel the most, next to the small red book famous net red hotel, when I stayed, it was a third of the price of the hotel next to me. I think the price is very high.
BBeilabeilajiangIt's OK. The address and location are good. There are everything nearby, including supermarkets, restaurants, etc. It's very convenient to go anywhere. It's in the western city center of the island ~ But the auntie didn't take the initiative to clean during the stay, which needs to be improved.
NNo Kidding!perfect
there is a nice pool and two meals per day
and there is a balcony in room
the location is also good
you can walk to beach in ten minutes
and there are many bus station near the hotel
AAnonymous UserWe stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food.
However, the overall experience was disappointing.
The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it.
There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved.
Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice.
Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained.
Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de
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