Hotels With Spa in Johor, Malaysia

It was the cheapest to book a deluxe room (with bathtub) in this hotel through trip.com...comparing with other hotel booking avenues. Very impressed with the cleanliness and spaciousness of the room. Hotel staff were very friendly, helpful and courteous. You could find many eateries nearby and KSL mall is a short walk away. Had a very comfortable stay! Annie Ho

First time staying with Hardrock Desaru. Everything was good from the car valet to check in, friendly staffs and cleanliness of the rooms. Only the foods we ordered for in room dining, all was TOO oily. I think they are overwhelmed with orders that day, as it was heavily raining and waiting time was about 45min to an hour. Breakfast was good too! Plus point : Waterpark entrance within the hotel.

Hotel is at a very convenient location, with KSL mall and many F&B choices in the vicinity. However, felt the staff at front desk need more training. E.g. when i handed over my credit card for desposit and without trying she said they dont take debit card. When i told her that it is a credit card, she said she will try. The room was not bad but the water pressure was weak.

I’ve stayed here many times. The location, service and amenities are always good. The food is great too! They’ve upgraded some things like new couch, headrest beds and added stand fans in the rooms, which really helps control the room temperature. Lotus is always my go-to spot for a short and relaxing break!

Room aircon not working. Assured change of room next day only but given evening only n Duty Mngr Ivan was extremely cold. We were given complimentary 2 days breakfast which was not satisfactory. Coffee machine was giving out Americano rather watery n we informed the staff tat n they didn’t take any action. We also realised this hotel automatically controls de aircon to higher temperature after 7pm each night leaving our room warm. Both nights were a disaster. Aircon vent is dusty as it aggravated my asthma. They charged us to upgrade to Kings room as only a king room and a double room can have interconnected rooms. This could be detailed in Trip.com we would have not booked this hotel. Feel ripped off after not getting a proper test nor sleep. If nothing is done to compensate my stay, I will put this up in social media.

This hotel is a rite infont of bus stop, you can take bus number T20 from JB customs . Besides hotel rights hand side got a money changer, a mini market, behind you, walking around 10 minutes to reach KSL sopping mall, and many good hotels, if you like shopping, can stay here the other side of the hotel got one big fish head steam boat , a lot of customers. I don't like steam boats, so I never try it is nice or no nice . Opposite the fish head steam shop, got one big food centre, price is ok, one bottle of beer cost Rm 18, food is so so, environment is fine, counter staff is friendly, bill boy Auman is helpful and friendly. The room is large, and only the bathtub below is leaking ,so the floor can be wet, not a suitable seniors guest. I stay during weekdays, I think the price is a bit high. Otherwise, it should be OK. Out of 5, i will rate 4, alot of room to improve.

Everything was great, the room was clean, and all the necessities were provided. The only issue was that we got a room with a damaged door, but it wasn’t a problem as long as it could still be locked. Definitely will come again.

From the moment we arrived at The Westin Desaru Coast Resort, we were surrounded by a sea of smiles. The warm welcome, top-notch service, and breathtaking views set the tone for an unforgettable stay. I usually don’t write reviews, but this time I had to—because the staff here are truly exceptional. Every single person we interacted with was genuinely welcoming, attentive, and eager to help. Their dedication to guest comfort really stood out. Breakfast was a standout experience, offering something for everyone. From Asian and Western cuisines to smoked fish and a variety of cheeses, the spread was impressive and delicious. Our room was incredibly comfortable—spacious, clean, and thoughtfully designed for relaxation. The Westin Desaru Coast Resort exceeded all expectations. If you’re looking for a peaceful, luxurious getaway with great food and even better service, this is the place to be.

Wow, this hotel was fantastic! The view from my room was incredible, especially from the balcony. I spent hours just staring at the gorgeous golf field; it was so relaxing. The scenery was absolutely breathtaking, honestly. I'd definitely recommend staying here if you get the chance!

Overall, the stay was pleasant. The room was clean, and the staff were friendly. However, the air conditioning unit had frequent water dripping, which was a bit inconvenient. Hope it can be fixed soon for better comfort.