Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:TWD 2,981
Posted on Jan 26, 2026
Bouchra kirami
I stayed at Barceló in a king-bed room. Overall, everything was good, and the room was well equipped with most of the amenities you need. The only missing items were toothbrushes and slippers.
However, there wasn’t much variety at breakfast—very limited choices. For a hotel rated five stars on Booking and TripAdvisor, I expected a much better breakfast. Instead, it felt more like a one-star hotel breakfast.
Otherwise, the room quality was very good.
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Price per night from:TWD 2,485
Posted on Apr 28, 2026|Standard Room
Guest UserVery close to the airport. The room had a comfortable bed, but the pillows were huge and uncomfortable. There was a kettle, tea, and instant coffee in the room. The staff were very polite and friendly. Check-in took a bit long, about 20 minutes. We went for a swim in the pool; everyone saw us heading there and just smiled, not saying anything. But once we were in the water, they told us we couldn't swim. Maybe there were chemicals? We didn't understand. We went straight back to our room to shower. The water was hot with good pressure, and the bathtub was comfortable. The view was nice. There's a shuttle every half hour. The restaurant had regular prices, and the dish was beautifully presented, though the taste was debatable.
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Price per night from:TWD 2,475
Posted on May 9, 2026|Standard Twin Room
Guest UserThis was a welcome Oasis which we booked for a night due to a sufficiently long layover to justify. This case it was around 15 hours and it would be overnight so it was decided to book this hotel in order to be a bit more comfortable and refreshed for the next day's leg. For those who are sensitive, there does appear to be evidence to suggest scented product use throughout the establishment... But it's not too overpowering such as on the Royal Air Morocco's aircraft.... Staff are very courteous and knowledgeable. The rooms are neat and tidy and well laid out with sufficient room to move about in. It's a surprisingly quiet area given its proximity to the airport. And it has a free shuttle which is currently running every 30 minutes on the hour. Give yourself a little bit of extra time to find where the shuttle is though as it may not be particularly apparent. The breakfast spread is very delicious and the fact that they had the famous Moroccan mint tea and bottomless cups really made my day! My only regret in staying here is that it was a bit of an excursion to go into the city to do some proper sightseeing and take in all the wonders of Casablanca.... Even if I've only seen the movie once ;) ... But this isn't on the hotel.... And hopefully I look forward to visiting again and spending a bit more time to explore this interesting region. A thoroughly endearing part of this hotel were some cats patrolling the premises.
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Price per night from:TWD 2,328
Posted on May 10, 2026
Guest UserThis hotel is a gem! The value for money is excellent. It's very clean, and the room smells lovely. A special thank you for the room choice – the ocean view is breathtaking. The location is convenient too: it's a stone's throw from the beach and close to shops/cafes.
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Price per night from:TWD 2,170
Posted on Mar 30, 2026|1 King Bed, Non-Smoking, Comfort Room, Garden View, Mini Bar, Bathrobe And Slippers, Courtesy Tray
Guest UserI was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
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Price per night from:TWD 1,774
Posted on May 31, 2026
Guest User
My Moroccon friend I studied my phd with in Ireland (my nationality) drove me from Cas airport to the hotel & helped me with my bags to my room & ordered me a bottle of wine from the bar (about the same price as the deluxe room), saying welcome to my beautiful country! The bar staff took the wine off my friend, a GP, and said ”I know this is how you earn your bread and you will be paid but we don't accept this here”. I.e. The receptionist accused my friend of being a **********. The bar man was disgusted by the comment. Having paid, I didn't stay at the hotel and checked out the next day. The receptionist should say... We don't accept non-customers going to customers rooms, not accuse another Moroccon woman of being a ****** (my conservative Muslim friend was mortified)
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Price per night from:TWD 1,154
Posted on Jul 22, 2026|Standard Twin Room
SabrinewangIbis is always a good choice for business trips. This one in Casablanca is very reasonably priced, the breakfast is great, it's clean and hygienic, and the location is convenient. The only slight drawback is that there are often many vehicles picking up and dropping off right outside, but that's not an issue if you're not driving.
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Price per night from:TWD 1,555
Posted on Oct 6, 2025
mystarsky
The hotel has been around for a while, and some of the facilities are a bit outdated. However, it's very close to the old town, making it super convenient for shopping both in front of and behind the hotel. The swimming pool is fantastic, and the breakfast is incredibly rich and varied.
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Price per night from:TWD 6,038
Posted on Jun 14, 2026|Family Suite
TubaluThis hotel is great, right by the ocean, facing the Atlantic. There's a mall nearby, which makes shopping and dining very convenient. The front desk service was excellent. I'd definitely recommend staying here when visiting Casablanca.
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Price per night from:TWD 3,773