Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
It was super amazing stay experience,room was very clean,food was great and yummy.the staff are so lovely.will definitely come back again!
Special thanks to waiter who took our family pictures,and reservation staff who assisted us when we are checked in and checked out
One of the best hotels we stayed in. Large comfy room with huge window providing great mountain or sea view.
I haven't seen a breakfast buffet with so many options yet, could not try everything but everything we tried tasted great.
Nice pool area, gym would be better could with aircon
The room was large, and the bed was large, but the sheets weren't clean enough. The garden below was beautiful, and the pool was on the basement level. The breakfast was excellent, with both Western and local options. We had dinner in the restaurant, and the hotel staff were very friendly.
It was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
Repeated stay and the noise from the lift operation is a little noisy for rooms that ends with ”8” Hotel accommodated us by switching to other rooms. Face towel is not provided in the room but after a gym session, the receptionist got me one. Breakfast spread is not a lot but enough to fill your stomach.
We stayed here for 2 nights and were very satisfied. The service was very good, the hotel was clean, and there were many activities provided. My children were very happy to see the birds and fish that are well cared for at this hotel. I hope there will be many more hotels like this in Lampung so that Lampung can develop further.
Outstanding
238 reviews
9.8/10
Price from
PKR 44,219
per night
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9.8/10
Outstanding
GGuest UserWe stayed here for 2 nights and were very satisfied. The service was very good, the hotel was clean, and there were many activities provided. My children were very happy to see the birds and fish that are well cared for at this hotel. I hope there will be many more hotels like this in Lampung so that Lampung can develop further.
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
LLinaIt was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
GGuest UserIt was super amazing stay experience,room was very clean,food was great and yummy.the staff are so lovely.will definitely come back again!
Special thanks to waiter who took our family pictures,and reservation staff who assisted us when we are checked in and checked out
DDr. Zainu Amri, M.Pd.Great, got a free room upgrade from the hotel, the room was clean, the view was good, the food had lots of varieties and was delicious
AAugustineTRepeated stay and the noise from the lift operation is a little noisy for rooms that ends with ”8” Hotel accommodated us by switching to other rooms. Face towel is not provided in the room but after a gym session, the receptionist got me one. Breakfast spread is not a lot but enough to fill your stomach.
MMoni&ChrisOne of the best hotels we stayed in. Large comfy room with huge window providing great mountain or sea view.
I haven't seen a breakfast buffet with so many options yet, could not try everything but everything we tried tasted great.
Nice pool area, gym would be better could with aircon
JJose SergioThe hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .
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