Harare Hostels

On arrival at the hotel, I was made to feel unwelcome. I was dropped off by a taxi cab, there was no parking available and an attendant was immediately ordering the taxi to move away. I have a spinal disability and walk with the aid of a crutch. I was standing at the entrance with my bags for 15 minutes while hotel staff walked past as if I was invisible. I finally managed to catch the attention of one staff member, who got someone to help with my bags. This experience marred the whole experience. Being in a group of rural and urban poor women also saw us getting unsatisfactory service during the stay.

Top location hotel is the best in town, the service from the entrance to reception and to the rooms is amazing .All hotel staff are friendly .Rooms are clean nothing negative to comment about everything.Love my stays there whenever i go to Zim😍

The location is convenient as one can easily access most services within the CDB in very short distances. Though parking space is limited, one is assured of his or her car being secure as the park is guarded throughout.

Always a great place to stay, convenient and close to town, superb.

Clean and comfortable with good parking but a lot could be improved. Check in was inefficient with us being allocated the wrong type of room. When pointed out there was no apology. Food was very average. Bar good but too small for number of guests. Breakfast service was good. Room was okay but bathroom small and extractor fan not working. Well below normal Holiday Inn standards.

Had a quick trip to Harare for a couple of days and all I can say is wow. I loved the room the staff went out of their way to make sure I was comfortable room always clean & fresh home away from home kudos to Anold & team can't wait to see the rooms after the new improvements this is my go to place in Harare. We'll done to the management there for having such a great team including the lovely trainee who cleaned my room.

The customer service from Nyasha Machiwana was top class. She was so polite, expedient and had amazing attention to detail. It has been a refreshing conference. I highly recommend anyone who is having a business meeting or conference to go use Cresta, it has by far surpassed a large number of places in Harare

Hotel environment is general, the surrounding environment is general, there are many people in the city center, and the law and order outside is not good. People who live in the hotel are better off doing nothing.

A wonderful hotel to stay. Friendly and efficient staff that made you feel so welcome. The accommodation was clean, the bed very comfortable and a lovely hot shower. Lovely view of the beautiful garden. Breakfast was an absolute treat. Thank you to all the staff for making me feel at home in Africa after being away for 3 years. I would highly recommend it to anyone staying over in Harare.