I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!!
لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم
إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه
When you a stay at Impuls Hotel Tirol in Bad Hofgastein, you'll be near ski lifts, within a 5-minute walk of Gastein Ski Resort and Ski, Berge & Thermen Gastein. This family-friendly hotel is 0.2 mi (0.4 km) from Schlossalm Funicular and 0.6 mi (1 km) from Alpentherme Gastein.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Grab a bite to eat at the Vital Board, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 73 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Located in Bad Gastein, this family-run hotel offers Austria's large indoor children's play area, a large wellness area, and free shuttle services to the Stubnerkogel/Schlossalm ski area, just 8 minutes away. All rooms at Familienhotel Sonngastein feature traditional wooden furniture, a balcony, satellite TV, and a bathroom. Guests can catch a movie at the hotel’s own cinema or relax in the sauna or steam bath. Children can play in the 1,600 m² adventure play area. In summer, the Familienhotel Sonngastein provides free bicycle hire and a beach volleyball court. In the restaurant, the hotel serves a varied breakfast buffet, afternoon snacks, and a 4-course dinner with traditional Austrian dishes. Special children’s meals are available.
With a stay at Hotel im Zentrum für Visionen, you'll be all set to unwind after a day of travel.
Treat yourself by paying a visit to the property's hot spring. Keep up your fitness regimen with a visit to the gym. This property offers skiing, horse riding, and fishing, giving you lots of opportunities to stay fit.
At this hotel, you'll have access to a garden and vending machines. Staff at this property's front desk can speak 2 languages, including English. This property also offers luggage storage.
Parking is available at the property.
Great
17 reviews
9.0/10
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