Hot Springs Hotels in Queensland, Australia

Nice views and day tour around island, however, we found leftover coffee from previous guest in the kettle in our room, which shouldn’t happen if the staff clean the room properly.

It's near the beach and the location is convenient. The two-bedroom family room is very big and you can go to the swimming pool right out of the balcony. It's very convenient. The heated massage pool is super comfortable at night😌

We stayed in a deluxe room. The hotel room was smaller than we thought, especially the bathroom. Although the room had been renovated, the overall condition of the hotel was worse than other Novotel hotels we stayed before. No wonder they have been renovating the hotel since last year. The location was great, right at the Surfers Paradise. You could walk to the beach, shops, restaurants, cafes, fast food, pubs and supermarkets.

Booked in April, 2 weeks after booking renovations started, was not advised of renovations until 3 days prior to stay, was advised work was only Monday to Friday, they started work at 6am Saturday morning. No access to pool or BBQ facilities, no offer of compensation or anything.

The location is good, close to the ticket exchange pier, the hotel rooms are spacious, the functional areas of the rooms are well separated, and the family lives comfortably. There is good greenery nearby, you can stroll around after going out to sea, the street view is good, and it is not far from the night market and the aquarium. You can walk directly to

staff were friendly and helpful. However, the room had several problems, the cold water tap did not work for the outside toilet, wooden doors rotten and moldy, few drawers broken and the worst was shown on the picture inside the master room drawer

The hotel is really old. Even when it is clean, looks like dirty, because it is too old. The wall are not sound proof, so I couldn't sleep because I could hear everything outsite. It is like there was no wall. Also there is a huge proble of humidity in the apartment. When I arrive in the afternoon at the ap, the floor was weat from humidity.

The room was super clean and beds are huge. The aircon may need to be checked by maintenance (specifically in room231) because the room doesn’t get cold even if it is left on for 48hours. The airflow is too low and I was sweating for 3nights. I did raise this issue on the second day but Im not sure if this was checked. Overall, its an excellent experience and would book again.

Newly renovated rooftop floor with kitchen and two bedrooms and two bathrooms. Inside staircase going up to the roof can enjoy barbecue and the sun. The whole family loves the stay and we highly recommended this hotel to families.

The breakfast is good. The swimming pool is suitable for children. The location of the hotel is more convenient to find by car. We checked in after dark. The parking lot is free. Many parking spaces are right in front of the check-in point. Very convenient