Hotel was a Dream for our daughters and us.
We stayed only one night during trip through Quebec, but we appreciate access to the beach and pool.
Our room was really big and bed confortable. Not far from the City Center
We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
The spa was great, even had cucumber water
Restaurants close 10-00 early a little for the bar
The room was spacious dark a little the maids spent just the third day missing towels the patio door should be washed or renovated
I still give it 4 out of 5 I liked it
A stay at Hôtel & Spa Le Germain Charlevoix places you in the heart of Baie-St-Paul, steps from Train of Le Massif de Charlevoix and François Garden. This golf hotel is 14.8 mi (23.8 km) from Le Massif de Charlevoix and 0.5 mi (0.7 km) from Contemporary Museum of Art.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Restaurant Les Labours, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
The hotel rooms are spacious and comfortable, and some kitchen equipment can meet the daily needs of the family. The hot springs are very comfortable, and the breakfast and dinner in the restaurant are rich and delicious. However, the only drawback is that there are not many entertainment facilities around, and the service is a bit chaotic when there are many guests in the restaurant, resulting in mistakes in serving dishes. Hope it will be improved!
A small hotel that passes through Sanhe, but it has a feeling of sentiment. The hotel is in front of the lake. The autumn leaves are very good. The room is clean. There is no good breakfast. The surrounding area is not very convenient, but I don’t have a good time to drive. The problem, we specially selected the lake, the price is good
The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.
This hotel is fantastic from the moment you walk into the lobby and are greeted by their wonderful staff!! The rooms are cozy and very clean! Beds are very comfortable and the vibe gives it the finishing touch to come back! This place has everything you need for a stay of one night or a week. Love the location and specially the staff. I hope to be back soon!
Great
104 reviews
9.3/10
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9,2/10
Great
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
GGuest UserThe room is clean and tidy. It is not crowded for three people. It is convenient to cook by yourself. The scenery outside the window is like a fairy tale world, which is amazing. The breakfast is rich, and coffee and tea are free at any time. The front desk service is very thoughtful, warm and kind. It was a very good stay experience.
GGuest UserThis hotel is fantastic from the moment you walk into the lobby and are greeted by their wonderful staff!! The rooms are cozy and very clean! Beds are very comfortable and the vibe gives it the finishing touch to come back! This place has everything you need for a stay of one night or a week. Love the location and specially the staff. I hope to be back soon!
PPaulaThe spa was great, even had cucumber water
Restaurants close 10-00 early a little for the bar
The room was spacious dark a little the maids spent just the third day missing towels the patio door should be washed or renovated
I still give it 4 out of 5 I liked it
KKatavaHotel was a Dream for our daughters and us.
We stayed only one night during trip through Quebec, but we appreciate access to the beach and pool.
Our room was really big and bed confortable. Not far from the City Center
GGuest UserThe hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.
GGuest UserThe hotel rooms are spacious and comfortable, and some kitchen equipment can meet the daily needs of the family. The hot springs are very comfortable, and the breakfast and dinner in the restaurant are rich and delicious. However, the only drawback is that there are not many entertainment facilities around, and the service is a bit chaotic when there are many guests in the restaurant, resulting in mistakes in serving dishes. Hope it will be improved!
EEMMA CHANA small hotel that passes through Sanhe, but it has a feeling of sentiment. The hotel is in front of the lake. The autumn leaves are very good. The room is clean. There is no good breakfast. The surrounding area is not very convenient, but I don’t have a good time to drive. The problem, we specially selected the lake, the price is good
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