Hot Springs Hotels in West Java, Indonesia

Great room & ambience, very closed to shop centre in Karawang, just walk in. We are 4, booked 2(two) bedrooms with connection door, for 2(two) nights, between Jan 12-14, 2026. The front officer was helping to find the rooms & he gave us the best city view. Thanks for that. Unfortunately, they provided stains towels (& tears edges) at the bathroom. Also the makeup room service was coming in, without notice/signed hanging on the door, knocked the door & tried to get inside when I was in bathroom. Need to decline them until I finished taking a shower. They changed the bedsheets also with stains on blanket covers & (again) stains towels. It smells clean, so we just used it. Also, the shower drains were not working well, reported to the hospitality cleaner. They were also pretty good cleaning the room overall, it just the amenities, also the bedsheets needs to be upgraded - not really nice to see for 4stars hotel. The restaurant was OK, my husband spent 400K IDR for 2 portions of meals (soto & rice), drinks, & snacks/camilan. And I don’t understand , why they provided us 3(three) cups for toothbrushes, instead of 4. Never mind, it’s only my son using it. They just need to respect a little bit more for their guests with a proper amenities, which didn’t reflect the hotel values.

Recommended hotel in Bandung! I was just about to book this hotel when Trip.com offered a great promotion, so I immediately booked it. Perfect for a family staycation.

It was an amazing experience staying at the loft...the bedsheets was sparkling clean...towel were still in white colour even some other hotels still used even it had already turned into greyish... The view from our room.. is amazing...we can see the whole town

rather new hotel in Garut, overall is good, not the best, but not bad either. room come with breakfast, the breakfast is quite nice. Many option from cereal, main course, bread and pattiserie, juice, milk and also coffee and tea the room itself is new, but build quality is not good. the tile is break on some parts, and you can hear person above you walking in the night. room amenities is good. but why only 1 sachet of coffee ? this room is for 2 person -- swimming pool, and hot water batch is nice like most of hotel near cipanas garut. the only challenge in my opinion is how to maintain the quality of the hotel. it is new, but i do not know in a few years ahead if it is not maintain. *please check the flooring and the toilet.

This is the third time my family and I have had a staycation at JSI Resort. The reasons are its strategic location, spacious grounds with lots of green open spaces, and how incredibly kid-friendly it is. - The rooms are comfortable and clean. - There's a swimming pool, a super large playground, a mini zoo, and we can even play in the river. - The breakfast buffet is incredibly delicious and complete.

The place emulates a village built on water. It was fun. The pool was good and big. The fishing experience was fun, even though we did not manage to get any fish. But the attendant was very attentive and helped us to catch some. Everyone gets grilled or fried fish. Nobody mentioned this in the review column. This was a very nice touch to our stay. I really love this hotel. Will come back if we visit Garut.

Di tiap sudut ruangan wangi, bener2 wangiiii. Semua staffnya ramah, jam set2 udh bole check in dan main di playground (pdhl blm dapet kamar). Mesti coba Ofuro spa nya!!! Super recommended, tmpt gymnya juga lengkapp dan sepi (kalau sore) Will be back soon!

Overall was very good. The service was good. All facilities are well maintain. I enjoyed stay there

I highly recommend this hotel for travelers, it's perfect for families and super comfortable! The breakfast menu is diverse; my advice is to go really early, like 6 AM, because it gets super crowded later, especially during long weekends ;)

Convenient for business trips. The surrounding area is mainly industrial, but it doesn't affect the hotel's quality. Breakfast is decent, the lobby is bright, and there aren't many Chinese guests. Overall, it's pretty good.