My second stay at this hotel, but first time for this room type.
Room area is ok for 4 adults but i do not recommended to have 4adults stay in this room as the bed size is too small, even for 2 asian adult ladies per 1 bed.
Bathroom, toiltet, and sink are seperated, which is very convenient for everyone to do their own business at same time.
Artificial hot spring bath is located in the main building, which is not connected to the Annex building. So you gotta walk outside to the main building, i am ok with this but my mom is not lol.
Location is prime, near Iseshi station.
Toba International Hotel Shiojitei was an absolute highlight of our trip. The exceptional service truly stood out, embodying the Japanese spirit of 'omotenashi' from start to finish. This began with the shuttle pick-up from Toba Station, followed by detailed guidance during check-in, and enthusiastic explanations of each dish in the restaurant – every interaction was flawless.
The food, featuring local delicacies like Ise Bay seafood and Matsusaka beef, was undeniably delicious and beautifully presented. While you mentioned the portion sizes were 'rather average,' this is typical of kaiseki-style dining; although there are many courses, individual portions are small. For those with larger appetites, it might feel a little insufficient. The hotel facilities are well-maintained, with both the guest rooms and the onsen area (the Pearl Onsen left our skin sparkling!) being spotlessly clean. Overall, it has no obvious weaknesses; the service, dining, and ambiance harmonized perfectly to provide the best hotel experience of our trip.
The location was great. The interior was very clean and stylish. The bathroom tiles were also beautiful. The hot springs were comfortable and had good water flow, with bubble baths, standing baths, and baths you can take while lying down. The open-air bath was also great and I was able to relax. They had midnight noodles, which were perfect for a light snack. Overall, it was a comfortable stay. I'd like to try the food next time.
I stayed on a weekday.
The lobby lounge offered alcohol and snacks,
and after my bath, I was treated to Yukimi Daifuku and frozen fruit.
It was fun to see so many ways to enjoy the hotel without leaving the room rate.
There was a kids' play area (although the batteries in the electric toys, like the merry-go-round and piano, were all dead).
The public bath had children's foam soap (although they couldn't lend it to rooms, so I brought my own).
The public areas, like the lobby and public bath, had been renovated and were stylish,
but the Japanese-style room on the fifth floor was old-fashioned, and I could hear the TV in the next room.
The buffet had a wide selection and was enjoyable. However, it was so crowded that it was difficult to take my time looking around. There were fewer people there at the latest.
Facilities: The hotel has a hot spring on the 4th floor, perfect for unwinding after a long day of travel. On the 3rd floor, there's the front desk, a coffee machine, and some toiletries you can help yourself to.
Stayed in January 2025 | Hollywood Twin Room (Non-Smoking)
Cleanliness: The hotel cleanliness is excellent, and the hot spring on the 3rd floor is also quite clean.
Ambiance: The hotel seems to be 10 stories high in total, with guest rooms from the 4th to the 10th floor.
Service: There's a Sri Lankan guy at the front desk who speaks perfect English. There's also a real-time translator at the front desk, so if you don't speak Japanese but know a bit of English, overall it shouldn't be a big problem.
A relaxing stay with excellent hot springs—especially the outdoor bath with lovely views. The dinner was also very good, with fresh seafood and a satisfying Japanese dining experience.
The hot spring hotel service was very good. It rained heavily that day. The waitress was very good to help me hold an umbrella to our car. I waited for us to leave the car. I respected the guests. The grilled fish for breakfast was very delicious.
We used this hotel as a family celebration trip. The facilities were beautiful and lovely, but what really impressed us was the warm and wonderful service from the staff. Due to the earthquake in Russia, trains were stopped and we had no means of transportation, but they extended our check-out time and were very accommodating.
The food was delicious, and each dish was carefully prepared. The breakfast buffet was also very satisfying, with so many options, including Japanese and Western cuisine, that we couldn't finish it all. We signed up for morning yoga, and started the morning off right in the open space surrounded by greenery on the property, listening to the birds chirping and feeling the breeze, which was a wonderful way to start the day.
Next time we visit, we'd like to enjoy a cruise or something similar.
The hotel is near the train station, which makes travel very convenient. The breakfast is very rich, with Matsusaka beef hotpot every morning. Free midnight snacks (noodles), ice cream, and Yakult are provided. You can also soak in hot springs.
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GGuest UserUpon arrival, the staff already had our names ready on their records. They were very attentive, helping us with our luggage to our room. The room itself was very clean and spacious, with a beautiful sea view.
The hot spring area is expansive, with five different outdoor baths, each offering unique benefits. I highly recommend the 'Beauty Bath' – my skin felt incredibly smooth afterwards. Soaking in the morning and evening offers completely different experiences, and the male and female baths swap over in the morning, so you can try all the different springs if you go at both times.
Both breakfast and dinner are buffet-style, with a wide array of food choices. In the evening, there was fresh king crab, which was delicious.
Overall, I highly recommend this hotel!
AAIcyanToba International Hotel Shiojitei was an absolute highlight of our trip. The exceptional service truly stood out, embodying the Japanese spirit of 'omotenashi' from start to finish. This began with the shuttle pick-up from Toba Station, followed by detailed guidance during check-in, and enthusiastic explanations of each dish in the restaurant – every interaction was flawless.
The food, featuring local delicacies like Ise Bay seafood and Matsusaka beef, was undeniably delicious and beautifully presented. While you mentioned the portion sizes were 'rather average,' this is typical of kaiseki-style dining; although there are many courses, individual portions are small. For those with larger appetites, it might feel a little insufficient. The hotel facilities are well-maintained, with both the guest rooms and the onsen area (the Pearl Onsen left our skin sparkling!) being spotlessly clean. Overall, it has no obvious weaknesses; the service, dining, and ambiance harmonized perfectly to provide the best hotel experience of our trip.
TTianjiaThe hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an ”international crew” but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
GGuest UserI was incredibly lucky to snag a room for my last-minute reservation, especially since it was right before a three-day weekend! This was my first time visiting Toba, and I traveled by car ferry. The hotel was conveniently located close to the ferry terminal, and the views were absolutely stunning! They had three different baths, and the food was delicious too!! For dinner, the Matsusaka beef Ise Udon was a highlight, and in the morning, the white miso soup with mekabu was so tasty!! I also bought some of the delicious nori tsukudani (seaweed paste) that was served at breakfast from their souvenir shop! And some local sake too!! Everyone was so kind, and the atmosphere was really welcoming and gentle, making me want to stay again. I'll definitely be back!!
ららむあんこUpon arrival, they played a welcome drum. The room was nicely cleaned and we had a pleasant stay. There was a wide variety of dishes at dinner, more than we could eat, but since it was in our room, we were able to enjoy it at our leisure. The bath was lovely with a tatami floor.
I was told that toothbrushes were charged, but this was not listed in the hotel details, so it would be nice if this was stated. It would also be helpful if amenities were placed so that only those who wanted them could choose them.
There were two sets of towels and bath towels in the room, which were great to be able to use for bathing twice a day, at night and in the morning.
The staff also gave us detailed explanations.
GGuest UserThere should be relatively few tourists in Toba itself. It is inconvenient if the hotel is on the mountain without a car. It is estimated that there were less than 10 groups of guests staying that day. The small bath in the room is only for one person. The size of the bathtub is very small, and it looks like there is a period of time. No one is using the time
AAnonymous UserWe used this hotel as a family celebration trip. The facilities were beautiful and lovely, but what really impressed us was the warm and wonderful service from the staff. Due to the earthquake in Russia, trains were stopped and we had no means of transportation, but they extended our check-out time and were very accommodating.
The food was delicious, and each dish was carefully prepared. The breakfast buffet was also very satisfying, with so many options, including Japanese and Western cuisine, that we couldn't finish it all. We signed up for morning yoga, and started the morning off right in the open space surrounded by greenery on the property, listening to the birds chirping and feeling the breeze, which was a wonderful way to start the day.
Next time we visit, we'd like to enjoy a cruise or something similar.
GGuest UserI have two feelings about this stay.
1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival.
2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.
DDenise LoTruly most stunning architecture. We chose a “Villa” that’s stone n wood. We love the attention to detail of everything in the room. I was so relaxed I fell asleep on the sofa n missed the heavenly bed w/the fluffiest duvet on Earth. We love the eel kaiseki dinner which was so delicious. The best part was going to their sister property Aqua Ignis which is a huge hotel w/many outdoor onsens. The H Confectionary cake sweets shop was out of the world! I got some chocolate balls w/cream inside, too yummy for words. Also had a great massage in the spa by the kindest n most passionate masseuse Doy. We’ll go back n stay there soon
SSiriratThe hotel had a very unique traditional design styles.
All the staff are so thoughtful and indeed its feels like a home when staying in there.
Strongly recommended to everyone to have a taste of staying over there.