Hot Springs Hotels in Saitama Prefecture, Japan

Great staffing with great service. Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking. Train at this station is not frequent so best to plan ahead. Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.

It's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.

The hot spring was very beautiful, and the open-air bath was especially good for the skin to be twitchy. The night rice was delicious with Japanese food and was just a good amount. You can eat 1 cups of ramen for free from 21 o'clock. It was a buffet type in the morning and all were delicious. The room was renovated and beautiful. I would like to stay when I go to Chichibu again.

The reception staff were generally expressionless. I had asked two questions when I made the reservation, but there was no response, and on the day, the reception ended without those two questions being addressed. It was fine, especially since I resolved the issue myself, but I felt like their service was a bit lacking. I felt like they wouldn't even bother to address the issue if it was impossible. As a service industry professional, I felt like they should have just not addressed it.

Easily my favourite hotel at all time Bang for your bucks Really clean hotel Basically close to brand-new The hotel staff are really polite The welcome Drink is really delicious. The public Bath onsen is really relaxing The quality is basically the same as those paid path house outside I will definitely come again Although the location isn’t too close to the main train station, but it’s a close walk for around 15 minutes.

The breakfast was delicious and the distance to the tourist spots was not too far. The price was reasonable, but the service was worth it.

I stayed at this hotel for two weeks. Although the room was a bit small, every detail was thoughtfully taken care of. The front desk staff were very helpful and even used translation software to answer guests' questions. The hotel offers complimentary coffee and facial masks. The hot spring is open from 3 PM to midnight. Breakfast includes curry rice, grilled fish, tamagoyaki, and juice, among other options, all of which are well-balanced and tasty.

Highly recommend! We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces. Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste. One memorable experience for us was the table tennis. Our whole family had such a good time! Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.

Booked this hotel for overnite stay while on the way to Nikko. The are is quiet at night time. The room is just a standard Japan hotel room, though size is bigger compared to those in Tokyo downtown area. The hotel spa (or onsen) is actually few mins walk away (and need to go up to footbridge to cross the road). We drove to the spa mainly because there is a restaurant that we could have dinner. As we arrived late, we didn't try the onsen there. The spa looks good and staff there is very nice.

The room is a bit small, but there is a table that can hold a lot of things. It is not far from Omiya Station and can be reached in about ten minutes. It is also very convenient for watching concerts and going to Saitama Super Arena. There is a shopping mall in Omiya Station that is very convenient to visit.