Hot Springs Hotels in Saitama Prefecture, Japan

Great staffing with great service. Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking. Train at this station is not frequent so best to plan ahead. Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.

It's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.

The hot spring was very beautiful, and the open-air bath was especially good for the skin to be twitchy. The night rice was delicious with Japanese food and was just a good amount. You can eat 1 cups of ramen for free from 21 o'clock. It was a buffet type in the morning and all were delicious. The room was renovated and beautiful. I would like to stay when I go to Chichibu again.

This hotel offers great value for money for business trips to Kawaguchi. There's also a hot spring on the first floor that you can use during specified hours. The rooms, like most Japanese hotels, are small but have everything you need. The only quirky thing was that there was no charging outlet by the bed. The only place to charge anything in the whole room was under the desk, across from the bed. I found that a bit odd.

The hotel is stunning. Breakfast was great. 3 onsen pools (2 outdoors, 1 indoor) and sauna. Clean and spacious. Service was awesome. Staffs friendly and helpful. Big parking lot for those driving to Chichibu. Within walking distance there is AEON, some shopping (ABC Mart, Daiso etc) and cinema

A nice newer hotel located around 750 meters from the train station. It is located close to walking streets and some historical sites. It’s more of a business hotel so some of the rules are reflected in their approach. The workers are very nice although not too many English speakers. The lobby is nice and simple and it has many samples only available at specific times I believe 3 pm till midnight. The rooms are very nice, bigger or than my Apa hotels and big tv  and comfortable bed. Comes with long hard almost feels like small rocks in pillow. Get a second pillow that is softer in the lobby subject to time restrictions. Lighting is ample and there is desk and chair. Bathroom is one of those deep tubs and spout that provides water to both sink and tub. Nice electric Toto toilet with lots of pressure. My only complaint about bathroom is low water pressure and at times I had not enough very hot water to fill the tub in less than 30 minutes and be warm. The towels are small. Get more towels downstairs at desk.  The room comes with a nice but not decadent buffet breakfast which starts at 6:30 till 8:30 unless you are there on a day it’s open till 9. Dinner is tasty but fairly bland. Everything looks nice but don’t come late because they don’t keep it well stocked near the end of hours. Mainly faux beef items and some grilled fish, funky eggs that change daily and sausage. There is good pastries but they do run low on them. Lots of marinated veggies, miso soup, low protein curries and soups. Coffee tea fruit drinks coke and sparkling water are available during meals and certain times during the check in time until say 6 unless there’s liquor out on weekend. Onsen is small but clean. Not maintained that often and closed from 9 am till 3 pm which is silly. Just clean it for a couple of hours like 2-4 am and leave open during prime time. Get a robe downstairs but don’t wear it nor pajamas to breakfast. No items in onsen so bring your skin products and Tahoe’s from the lobby. No seats for dressing nor drying your hair. No hair products or razors or shaving cream or brushes or combs in onsen. No extra towels so don’t forget yours.

We checked in at night. There were two hotels with the same name in the same location, probably both belonging to the same group. I saw a sign outside one of them indicating the other hotel was for check-in, but during check-in, they kept asking if I had booked three nights. It turned out they hadn't checked the name carefully and gave me a room from someone else. That person had booked a single room, and I only found out after I went to the room and showered that everything was only enough for one person. It turned out the hotel still gave me a room from the other hotel. In the end, I went to the front desk and got an extra towel and pillow, and slept in that room for the night.

Highly recommend! We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces. Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste. One memorable experience for us was the table tennis. Our whole family had such a good time! Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.

Booked this hotel for overnite stay while on the way to Nikko. The are is quiet at night time. The room is just a standard Japan hotel room, though size is bigger compared to those in Tokyo downtown area. The hotel spa (or onsen) is actually few mins walk away (and need to go up to footbridge to cross the road). We drove to the spa mainly because there is a restaurant that we could have dinner. As we arrived late, we didn't try the onsen there. The spa looks good and staff there is very nice.

You can walk from Omiya Station. There are no buses passing by. The hotel is good and has all the amenities. There is an onsen. The staff is friendly. The hotel is quite modern. No key card is used. You need a code to enter the room. The breakfast is tasty. Everything is good except when booking, the information said the room size was 23 square meters with 2 large beds. But when checking in, the room was really small. Not sure why the room information didn't match what I wanted. I booked through Trip because I wanted a room with 2 beds and was a little disappointed.