Hot Springs Hotels in Shiga Prefecture, Japan

The receptionist noticed the slight bleeding on my finger, voluntarily offered bandaid and disinfect solution, very helpful. The shuttle service between the hotel and the train station is very useful. Wish I had known about it before we arrived.

The best onsen hotel i have ever stayed Really really good facilities with free bar and lounge after onsen Just a bit far away from jr station But all the good things make me definitely will book again if i visit this place again

Location is not great but luckily the host offer free connecting transportation; staff service is great and kind to offer us a tour of the hotel

This is my second time at Biwako Ryokusuitei. My husband and I first stayed there in 2022 and we were so impressed with the service that we brought our family there again in 2024. We really enjoyed the convenience of bathing in the onsen in our room and the dinner and breakfast was as superb as we remembered it. Special mention goes to the kind driver who sent us to Sakamoto Cable Car when we checked out. He went out of his way to bring us to the train station to check whether there were any empty lockers available for our hand luggages and tried his best to communicate with us in English to recommend places to go and restaurants to try. His kindness and joviality stayed with us until we returned to Singapore and is something that we still talk about today. Thank you to everyone at the Ryokan for making it a memorable trip for my family and I!

The service was excellent, and the rooms were remarkably clean and spacious. The windows were spotless, offering a pleasant view of Lake Biwa. Guests can also enjoy a complimentary indoor hot spring bath and an indoor sports facility equipped for basketball, badminton, table tennis, and tennis.

The experience was great. Staff are friendly and nice. Breakfast and dinner provided are sumptuous. They provide shuttle bus services connecting to various JR stations so no need take taxi at all.

Pure Japanese-style hot spring hotel. There are not many Chinese here. Almost all Japanese come here to travel. The hotel has a little brother from Taiwan who speaks Chinese very well. The ultimate Japanese service is experienced here. The 4G used this time Internet card, unable to contact the hotel, we had to find Ctrip's customer service to help contact the hotel. At first I was very embarrassed. I didn't expect Ctrip to do such a good job in a foreign hotel. In a foreign country, at the JR station entrance, I saw the hotel staff to pick up the car, and I was in a great mood!

Clerks are all very nice, and they have shuttle buses to the JR station. However, foreign tourists with tattoos should note that they cannot use public bathroom, but they will still be charged the service fee of it.

Hotel location is general, although not very convenient, but the natural scenery nearby is pleasant, suitable for guests seeking relaxation. The environment is very clean, the room and facilities are well maintained, making me feel comfortable and assured. Excellent service, friendly and helpful staff made me feel at home during my stay. Amenities are perfect, bath design is great, let people fully relax and enjoy the hot springs.

I really liked the hotel. Beautiful interiors with natural and expensive materials, a magnificent onsen with a view of the lake, very beautiful sunsets. On the 10th floor in the evening you can enjoy the views and drink a glass of wine. The dinner is very tasty and varied, thanks to the chef! I also want to note the politeness of the staff. Thank you!