Hot Springs Hotels in Yamagata Prefecture, Japan

This hotel is excellent! I checked in a bit late, and a Filipino staff member was incredibly helpful, assisting with the check-in process and introducing all the facilities. On another note, I realized I had left something behind after checking out and called the hotel. It was the same staff member who answered and immediately helped arrange for my forgotten item to be mailed to my hotel in Sendai. I'm very grateful for the hotel's service and its warm-hearted staff. I also commend the hotel for its excellent staff training. The next time I return to Zao, I will definitely choose this hotel again. Not only that, but the hotel's facilities are also fantastic, especially the large public bath – soaking in the hot spring after a long day really helps to relieve fatigue!

The hotel is quite old but very well-maintained. The onsen facilities are a bit lacking, but the quality of the hot spring water is genuinely good. I booked the Rian Sansui room with an open-air bath, but the staff informed me that it was just regular hot water and that I had to fill it myself. It felt like such a waste to have booked that room. Plus, the room was on the top floor, so I had to climb a lot of stairs, and then take off my shoes on the last floor before entering – it was quite exhausting. After checking out, the hotel dropped us off at the bus station. I didn't see the proprietress, only a welcome note.

This hotel is located in a beautiful ski resort. Opening the window, you're greeted with a stunning view of a snow-covered landscape. The staff are incredibly attentive, especially the drivers who provide shuttle services to various locations. Even though they don't speak English, their dedication to service is exceptional. Although the rooms show their age, they are clean and tidy. There are private onsens available, both in-room and outdoor, but they come with an additional charge. While the location isn't ideal for walking, the shuttle service is excellent.

As it is a long-established luxury inn, there are no problems with the facilities or the service. However, one thing that bothered me was that I had to wait a long time for dinner when I went to the dining room at the designated time. There were no strings to fasten the sleeves of the yukata anymore. It may have been a coincidence, but it was a great disappointment for a luxury inn that I rarely go to.

A budget-friendly hotel, a bit old, but cozy. There's a welcome drink bar offering alcohol and tea. There's also a comic book area and a ping-pong table nearby. The public bath is great, with a large indoor pool and a small outdoor pool. Dinner was okay, not fancy, but thoughtfully prepared. It included beef, pork, sashimi, abalone, various vegetables, and desserts. I stayed there at the end of the year, so the price was relatively high, and the value for money was average. If you ignore the price, I was quite satisfied.

This hotel has a few downsides. First, if you're staying on the third floor, you'll have to carry your own luggage as the hotel staff are few and you have to do everything yourself. Second, breakfast and dinner are just mediocre, so don't expect too much, especially since this is only a mid-range onsen hotel. Given that the room rates were particularly expensive for New Year's, you really can't have high expectations. Still, being able to come here for Christmas to enjoy the snowy mountain scenery and ancient hot springs is already a wonderful escape from city life. We stayed here for five days, and the most unsatisfactory part was being forced to eat breakfast at a fixed time. That's simply unacceptable when you're on vacation. The Japanese truly are incredibly stubborn!

Free fruit, snacks, mineral water and so on. The soundproofing effect of the room is good, and the chicken calls downstairs can't be heard. The girls at the front desk are very enthusiastic about introducing there are good things to eat there.

Love this hotel. It's beautifully designed by 坂茂 and it lives up to his fame. The buildings look like they are floating over the rice fields. Both dinners and breakfast were excellent. Most ingredients are sourced locally and they are delicious. But what I love the most is the open baths. Both are small, but they're carefully designed with a tranquil, soothing view. I'd love to come back again just for the hotel.

The room is spacious and in traditional Japanese style. Was expecting a private onsen in the room but it was only a bathtub. The staff couldn’t communicate well in English which caused some misunderstanding during our stay but they’re friendly and responsible enough to solve the problem for us so it’s still a great experience overall. The breakfast was very traditional and got more and more abundant every day. We had a great 4nights stay in Hayamakan. The highlight has to be the nearby restaurants. The hotel will give you some recommendations nearby, please make sure you try some of them!

リピートあり最高食事は値段なりだし、建物も老朽化してるけどそんなもん全部吹っ飛ばしてロケーションと、寂れた感じが波の音と最高の噛み合わせとなり、ここでしか味わえない風景と音を感じられる。僕は部屋に入った時、普通に感動した。部屋の痛み具合さえ芸術に感じられる程だ。いやもうこの旅館は、経営されてるご主人や奥様、お2人を含めて完璧な芸術作品と言えるのでは無いだろうか。WiFiもなく、ネットも繋がりつらいが、ここで小説や創作物なんかやったら、余計な情報が入らず、とても捗るのではなかろうか。とにかく何が言いたいかと言うと最高だったということ。