Hot Springs Hotels in Pahang, Malaysia

NOT recommend to book here. Location wise is not so strategic, 10KM away from Genting Sempah, 10KM away from Bentong town, road to both town is SUPER bad due to ECRL, and SUPER dark and dangerous at night. For customer service, i requested TWICE for TOWEL (Even promose to pay), house keeping doesnt respond at all, totall ignore me. WIFI at ROOM is TOTALLY DOWN, mobile network is TOTALL DOWN too. Room cleanliness is ok. Facilities is ok. Breakfast is included. Hot Spring Pool not bad.

The hotel is situated in an ideal location, surrounded by beautiful scenery and a relaxing ambiance, making it a perfect getaway for travelers seeking a picturesque environment. The decor throughout the hotel is exquisite, with a delightful lavender color scheme and thematic touches that create a calming, cohesive atmosphere. Additionally, the hotel provides excellent facilities that cater to a wide range of guest needs, enhancing overall comfort and convenience. Enhanced warmth communications and more amicable demeanor from the counter and kitchen bar workers could improve service quality, thereby enriching the tourist experience and creating a greater sense of welcome and appreciation.

Location is far from Sky Avenue, the ******* and theme park. The road leading to the hotel is rather secluded. Car park is also located at another building far from the hotel. This place is managed by two management offices, rather confusing when we request for utensils. Ion Delemen management manages the car park and the building whilst hotel services of Yanne is managed by another operator. Kudos must be given to the staff at Yanne. Both Ariff and Debbie seem to be the only staff managing day and night shift during the period of my stay. They have provided 6-star hospitality services to us even though they are shorthanded managing front office to bell attendant services. They maintained their cool and calm demeanour dealing with flustered patrons even at peak season. Such dedicated staff, kudos to them!

1.the location is very good.there are many eateries nearby.there is a grocery store next to the hotel so there is no problem with eating. 2. I booked a room for 3 people. Spacious room. The bathroom is also spacious. Very comfortable to stay, just a little small bed. 3. One good, this hotel has an elevator. I took my mother to stay here so it was very happy to go up and down when there was an elevator. So this hotel is suitable for bringing families with small children and elderly people. 4. Parking is also happy. If I didn't go wrong, the owner of this hotel building said he hired people to take care of and watch the car of the customer who stayed in this hotel at night. So don't worry about parking here. 5. The owner of this hotel building is friendly. When staying here, he is ready to help open the door in front of the elevator and ask for feedback about the room. 6.there are only a few things that are not the best.the duvet on my mattress has dried blood stains on the side.when i entered the room after checking in,it looked clean.after using it tomorrow,i saw the blood stains. Plus, there is no housekeeping coming to tidy up the room. So I'm not sure if the duvet mattress sheets are all washed. 5. Overall, this hotel is ok to stay. If I go to the area again, I will stay at this hotel again.