Hot Springs Hotels in Metro Manila, Philippines

Whenever i come home and need to stay in mnl, i typically look for places that offer amenities i haven’t tried. I’M hotel offered those amenities- a unique and good sized length lap pool as well as the Onsen Spa. I was sold. The pool area was gorgeous especially at night with their “birdcage” cabanas. The Spa oh darling if i could use that more than was recommended, I would have! Bonus points for the massage and personalized service as well as the rooftop bar and views 😍 I want to also send a shout out to the professional , helpful and utterly amazing staff. I believe that a business has a huge chance of longevity mainly due to how wonderful the staff takes care of the guests needs. Front desk helped us navigate with checking in and out, getting our rides and helping us with other needs- be it housekeeping, dining or other tasks. Housekeeping, pool guys, food and beverage people, and security went above and beyond with their responsibilities. I have no complaints. I also would like to point out something that I hope to be taken into consideration. While we were there for 2 days, we had limited options for drinks during breakfast. Being in a tropical country- having local flavors would be such a great addition to the buffet spread. Calamansi or Mango juices would have been very much appreciated. Otherwise everything was wonderful. Thank you I’M hotel for making it a relaxing stay.

This was undoubtedly the best service we’ve experienced from staff in the Philippines during our six years here, and we travel frequently. The reception team was the kindest and most knowledgeable we’ve encountered, and the restaurant staff during breakfast was equally impressive. Kudos to the manager for clearly prioritizing excellent staff training at the hotel! Hotel's amenieties are also exceptional - excellent, spacious rooms (studio type) even with a kitchenette; the swimming pool - really good for swimming, not the typical decorative stuff type; roof top bar with an excellent view; breakfast was nice with plenty of choices. However, we weren’t particularly fond of the surrounding area, which is dominated by pubs, bars, and related establishments. While this is beyond the hotel’s control, it makes the location less suitable for family travelers—a matter that falls under city management’s responsibility. Restaurants in the hotel need to work on the meals choices they offer. That said, the location is quite convenient, being just a 20-25 minute walk from Greenbelt, Manila’s most modern district.

I contacted them late at night, but they responded kindly. The location was convenient because it was next to SM Aura. At first, I checked the street view through Google Map. I wasn't sure if it was the right accommodation. It seems like the Google Map location needs to be corrected. However, overall, the reception was friendly and the accommodation facilities were cleanly managed, so I am satisfied.