Our stay at Crown Plaza Bursa was wonderful, and the room was upgraded to a superior room, which was very spacious with all the amenities anybody needs.
Breakfast was so tasty with a large selection of food that all you desired was just in front of your eyes, plus the choice of preparing any special dish on the spot by the chef.
All staff at the hotel from reception to housekeeping and waiters were very professional and doing everything to serve guests satisfactory.
I would like to thank Ms CARMEN, the guest relation manager, for her outstanding assistance for hotel guests that made our stay very unique and memorable which will make us go back soon and tell all of our friends and relatives and any body who want to really enjoy Bursa is to stay at this hotel.
Stayed here for one night to explore the city centre area and the Mount Uludag for ski, the hotel is near to bus stop so it’s easy to get to the city centre. Other facilities and the staff are very welcoming for foreign tourists. Since it’s not situated in the middle of the city, so the surrounding area is pretty quiet and easy to get a good night sleep
Clean and compact rooms, offers all basic shower necessities. Breakfast was good staff were friendly and attentive. Location was ok, not too close to the central but still good high location great bar nearby to watch the sunset.
It was a nice hotel in a nice location we were there to enjoy ski in Uludag but we wanted to stay in city and had great access to restaurants and malls by 5 minutes walk staff were nice and I prefer bursa to Istanbul and this location was great , moreover valet service was great and concierge was so helpful
This is great hotel with such nice and kindly service, best recommand to everyone to visit this hotel !
Amaizing SPA centre, with many pools and jacuzzi.
Merhaba
Otele rezervasyon yaptırırken spa şeçeneği ile birlikte rezervasyon detayımı tamamladım fakat oteli ziyaret ettiğim de giriş için spanın tadilat da olduğunu ve hizmet vermediğini belirttiler , bunun bilgilendirmesini daha önceden gerçekleştirmiş olmalarını talep ederdim sorun etmeyerek açık havuzunu kullanarak devam etmek istedim fakat havuz inanılmaz pisti içerisin de ölmüş bir sürü arı ve sinek barındırmaktaydı . Bu konu daha hassas davranılamasını talep etmekteyim .
The hotel was generally successful. The people at the reception did not offer a solution to almost any issue, they just let it go. At the hotel we went to for the view, we were given a room with a view of a wall full of rubbish. When we requested a change, we were told there was no room available. However, when we made the reservation, we requested a room with a view. When we wanted to upgrade, we were told there was no room. They changed the spa hours according to the group coming to the hotel (normally it was only for women until 16 and mixed use until 11, but they declared women's use until 20:00 and almost no wet area usage rights were given to men. Individual customers never, ever He did not hesitate to declare that he did not care about it.
We made a reservation without food, so we didn't have dinner or breakfast, friends we delivered the key because the hotel's parking area is limited, our vehicle parked on the roadside about 150 metres away from the hotel. (not a problem for me here), I can say a f/p hotel
It was absolutely perfect for the price. Cleanliness and hygiene was good. It was comfortable. Since we left at 6 in the morning, we could not have breakfast. The hotel attendant said we can prepare a breakfast plate for you despite him. Customer satisfaction is definitely a priority. If I go again, I definitely don't need to look for a different place. The location you are looking at on the maps is incorrect. Call the hotel and ask for a location .
The hotel was clean, the workers were very kind and laughing. The tea watch and the discounts were much better and delicious than we expected. Health in the boss' hands. It's a good idea that there was a quiet area in the spa section, but once in this section we met an interesting guests with children aged 3-4, once bombing the pool, fortunately they didn't take a long time (!). Maybe it would be good if there were staff in the spa department that checked these situations and warned if needed. Secondly, the spa department was overheat everywhere. We already use a very hot water, a steam room, sauna, etc., and then the temperature is a little disturbing when the temperature is at 30-35 degrees. The temperature of the two pools is high, the jacuzzi only in the quiet area is a little colder, I wish there was a thermal pool and a normal pool. Eating-drinking, market, taxis, etc. are available around the hotel.
We went as a friend group and spent great time. I'll definitely think of going again. Thank you very much for everything.
Very Good
75 reviews
8.9/10
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GGuest UserOur stay at Crown Plaza Bursa was wonderful, and the room was upgraded to a superior room, which was very spacious with all the amenities anybody needs.
Breakfast was so tasty with a large selection of food that all you desired was just in front of your eyes, plus the choice of preparing any special dish on the spot by the chef.
All staff at the hotel from reception to housekeeping and waiters were very professional and doing everything to serve guests satisfactory.
I would like to thank Ms CARMEN, the guest relation manager, for her outstanding assistance for hotel guests that made our stay very unique and memorable which will make us go back soon and tell all of our friends and relatives and any body who want to really enjoy Bursa is to stay at this hotel.
TtttlookThe hotel has its own parking area, meticulous service, clean rooms and good breakfast. There is some distance to the famous attractions, and it seems to be an old-fashioned bathhouse next to it. I couldn't experience it.
SSitiFStayed here for one night to explore the city centre area and the Mount Uludag for ski, the hotel is near to bus stop so it’s easy to get to the city centre. Other facilities and the staff are very welcoming for foreign tourists. Since it’s not situated in the middle of the city, so the surrounding area is pretty quiet and easy to get a good night sleep
JJennifer RoseClean and compact rooms, offers all basic shower necessities. Breakfast was good staff were friendly and attentive. Location was ok, not too close to the central but still good high location great bar nearby to watch the sunset.
GGuest UserThis is great hotel with such nice and kindly service, best recommand to everyone to visit this hotel !
Amaizing SPA centre, with many pools and jacuzzi.
GGuest UserA beautiful hotel in a quiet and green place. Clean, spacious room, lots of lights, king size bed, magazine table, two chairs,, snowy sheets. To the city center half an hour walk (to get to the stop and get to any bus). Cleaning every day. Well-pleasant people on the respiratory. There is a private thermal bath where you can order a individual guy for 500 lira.
GGuest UserThe hotel was clean, the workers were very kind and laughing. The tea watch and the discounts were much better and delicious than we expected. Health in the boss' hands. It's a good idea that there was a quiet area in the spa section, but once in this section we met an interesting guests with children aged 3-4, once bombing the pool, fortunately they didn't take a long time (!). Maybe it would be good if there were staff in the spa department that checked these situations and warned if needed. Secondly, the spa department was overheat everywhere. We already use a very hot water, a steam room, sauna, etc., and then the temperature is a little disturbing when the temperature is at 30-35 degrees. The temperature of the two pools is high, the jacuzzi only in the quiet area is a little colder, I wish there was a thermal pool and a normal pool. Eating-drinking, market, taxis, etc. are available around the hotel.
We went as a friend group and spent great time. I'll definitely think of going again. Thank you very much for everything.
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