The hotel is conveniently located, next to the city springs. The hotel has a hot common spring and in the room an individual bath and a tap with thermal hot water. Who comes for treatment is very convenient. Cool deep pool. In the mornings they serve Turkish breakfast: vegetables, fruits, yogurt, cheeses, omelet, bread, coffee.. from 8 am. In the family room there was a refrigerator and a stove. There were no dishes, but you can ask. The hotel has a cute good-natured little dog. But at night he turns into a formidable guard and barks very menacingly.
It was a life hot spring. Among the outdoor pools, the one with the most water is the warm hot spring that is just right for Koreans. The food was average, but I was satisfied with the price. The hot spring was so fun that I didn't want to bother going all the way to Pamukkale ㅋㅋㅋㅋㅋㅋㅋ I really hope I can go there again someday. Thank you for letting me use the sulfur hot spring.
It's just next to the bus stop and less than 2 minutes' walk away. The location is extremely convenient!
There is a supermarket downstairs, and you should be able to buy everything you want. However, the street lights nearby are dim at night, but overall, the hotel's services and facilities are still very good compared to nearby hotels!
The rooms are clean, the shower and toilet are clean, the beds are comfortable, the air conditioning is great. The staff is amazing, they are helpful in every way. A great business that deserves more than 3*. We stayed in two rooms with my mother, father, wife and daughter for 3 nights. It is very good that both the thermal pools and the swimming pools are open for use 24 hours a day. And I would like to greet the pet-friendly staff again. I recommend you to make a reservation without hesitation.
Would you like my honest opinion?
My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!)
Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other!
Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages stated that tea was paid for, but no one paid for it—what's the point of that sign?!
The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow.
We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed.
I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum.
And there's practically no parking at the hotel; all cars park on the street in front of the hotel.
didn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good
Very Good
59 reviews
8.1/10
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TWD 3,439
per night
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8,9/10
Very Good
Airport bus sent us right opposite the hotel and the owner Ismir was there welcoming us. The hotel is very close to the Pamukkale town entrance near to the restaurants and the room is spacious. Ismir is extremely helpful, preparing our breakfast and offered to drop us at the south gate of Pamukkale without fee the next day. We had a relaxing swim at the swimming pool before we headed out to the Pamukkale in the evening and the hotel staffs were all very friendly and helpful, offering us watermelon and water to keep us hydrated from the summer heat. Highly recommended.
The hotel's hot spring is amazing! It's a red mud hot spring. After washing, your body is covered with mineral particles from Pamukkale. There are men and women bathing together, and there are also women bathing alone. We went there in the morning, and there were only a few of us. There was also an indoor swimming pool. The hotel includes breakfast and dinner, with a wide variety of options.
the hotel is located in a quite area of the town. Easy street parking and we enjoyed the hot bath. The public bath can be used by both gender. In winter month the outdoor pool are great for cold plunge. Inside pools are heated
Location: The location was good and convenient for going to Pamukkale hot springs and hot air balloon rides. Room: Although the facilities are a bit old, they are clean. It's nice to have various fruits placed in the room. Facilities: The swimming pool is large and the surrounding gardens are great for walking, and you can even see Pamukkale. But there is no elevator Breakfast: Mediterranean style, so salads, cheese, olives, fruit, and dessert are included. There was nothing for breakfast and the coffee was Middle Eastern, which doesn't suit Korean tastes. However, the breakfast view and facilities were spacious and good. Peaches are delicious!!
The hot springs are fantastic, especially the mud bath where there's a thick layer of mud at the bottom. There are both outdoor and indoor hot springs; the outdoor area even has two levels, plus there's an indoor hot spring and a swimming pool.
Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good
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