Facilities: This hotel was built in 1989. I didn't have high expectations for the facilities, but it was pretty good. As soon as you enter, there are hot springs flowing down from above. The landscape is still very relaxing. There are also two restaurants, and activities are organized at night. You might think that the hotel will have a shuttle bus to the scenic area, but it doesn't. There is no hotel-airport transportation either. Compared with Kappa, the service and facilities are much worse.
Service: Except for the man on the morning of check-out, the other front desk staff are all good. But it also feels obvious that they are understaffed.
В этот отель мы приезжаем не в первый раз. Нам всё нравится. Можно принимать ванны с минеральной водой прямо в номере, можно в бассейне на территории отеля, чередуя с холодной водой обычного бассейна. Завтраки великолепные. Карахаит - волшебное место! В апреле там цветут маки, а аисты выводят аистят на куполах минаретов. Осенью поспевают гранаты. Горы прекрасны всегда. Хозяева - очень милые люди.
Facilities: The facilities are very new. The family room is two interconnected rooms, which is convenient for family members to communicate and have independent space. It is great. High cost performance
Hygiene: The bedding is clean and comfortable
Environment: There is a large supermarket downstairs, which is very convenient, but you have to walk a distance to park
Service: Responsive and good service
All the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
It was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
didn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
This is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
With a stay at Reis Thermal Otel in Denizli (Pamukkale), you'll be within a 5-minute drive of Red Travertine of Karahayit and Pamukkale-Hierapolis. This family-friendly aparthotel is 2.1 mi (3.4 km) from Hierapolis and 2.2 mi (3.5 km) from Hierapolis Necropolis.
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 indoor pools, 2 hot tubs, and hot springs. This aparthotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the swim-up bar.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Planning an event in Denizli? This aparthotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 60 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and refrigerators.
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YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
GGuest UserThis is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
GGuest UserIt was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
YYana1В этот отель мы приезжаем не в первый раз. Нам всё нравится. Можно принимать ванны с минеральной водой прямо в номере, можно в бассейне на территории отеля, чередуя с холодной водой обычного бассейна. Завтраки великолепные. Карахаит - волшебное место! В апреле там цветут маки, а аисты выводят аистят на куполах минаретов. Осенью поспевают гранаты. Горы прекрасны всегда. Хозяева - очень милые люди.
GGuest UserFacilities: This hotel was built in 1989. I didn't have high expectations for the facilities, but it was pretty good. As soon as you enter, there are hot springs flowing down from above. The landscape is still very relaxing. There are also two restaurants, and activities are organized at night. You might think that the hotel will have a shuttle bus to the scenic area, but it doesn't. There is no hotel-airport transportation either. Compared with Kappa, the service and facilities are much worse.
Service: Except for the man on the morning of check-out, the other front desk staff are all good. But it also feels obvious that they are understaffed.
GGuest UserThe rooms are clean, the shower and toilet are clean, the beds are comfortable, the air conditioning is great. The staff is amazing, they are helpful in every way. A great business that deserves more than 3*. We stayed in two rooms with my mother, father, wife and daughter for 3 nights. It is very good that both the thermal pools and the swimming pools are open for use 24 hours a day. And I would like to greet the pet-friendly staff again. I recommend you to make a reservation without hesitation.