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"Very nice hotel but the hotel staff is not cooperative.. Second bad experience with uncooperative customer service.."

"The environment is very good. There is a problem with the water in the room. Fortunately, there is another room available."

"This hotel is right next to the airport and worth every penny. The room was beautiful, the breakfast was delicious, and the staff were fantastic. Would definitely recommend."

"Excellent location and hotel view very good I’m coming back again"

"The hotel was extremely clean and modern, definitely worth it, however the service is non existent. I am from the UK and booked this hotel for a transiting flight, on the hotel website I was able to book the exact times I required the room (hour by hour) and on trip.com It was the standard check-in 2pm and exit 12pm the next day which does not work. After booking I emailed the hotel twice with no response to date and it’s been 3 weeks. When arriving at the hotel I had to wait 5 hours before I could have access to my room and I only stayed until my flight departure time which was a total of 10 hours out of the 22 hours which the room was booked for. In this case, not value for money. The service needs to improve, either have an instant chat or respond to email in a timely manner. There is a premium number which I did not ring since it would have cost a fortune!"

"The resort has a swimming pool and a small beach. The hotel building is very exotic and suitable for taking pictures. Many Russian guests stay. Breakfast is not bad, afternoon tea, dinner is also self-service, but you can also order. The hotel is located on the other side of the Bahrain Museum. It covers a large area and is of a local level. It is worth visiting."

"Crown plaza is a very good hotel, close to the old market, mosque and national museum, and right opposite to the avenue shopping mall/Bahrain bay, also next to the World Trade Center. Hotel has 5 star service facilities and hospitality. Got free parking dine in and night club. Better than it looks anyway. Will happily stay again!!! Best food we had is the lamb rice in the spicy restaurant … yum😻"

"I enjoyed my stayed. Although I had problems with my hot water which wasn’t working and because of that instead of them fixing it, they moved me to a lesser room which was really upsetting. Even worse they gave my room to someone else when they told me I’ll be moved back to my room after a few hours once their team had finished fixing the water. I was very disappointed."

"Very nice hotel , its located in great location , you can see the bay throw your room , ots quiet and 5 star furnished rooms , the check in team are fast and helpfull , i thanks mr.ali , bahraini citizen who works in the hotel for his kindness .. Very nice hotel and the price also is the best I recomend this hotel for families.."