To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.2
Cleanliness9.5
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All reviews(829)
Positive reviews(809)
Reviews with photos/video(172)
Classy environment(151)
Large rooms(133)
Delicious breakfast(121)
Friendly front desk staff(45)
Garden view(35)
Shower difficult to use(19)
Well designed(16)
Tasty restaurant(9)
Negative reviews(20)
BlueSub
Accessible Queen Room
Stayed in Oct 2025
Couple
42 review
9.0/10
Great
Posted on Nov 7, 2025
A beautiful hotel with great bedding — comfortable and inviting.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們塔河觀瀾酒店,也十分感激您對酒店的五星點評,這是對我們團隊辛勤付出的最大認可 ,我們倍感榮幸、我們會更加努力做好服務工作提升酒店品質,希望能為您及每一位客人營造更舒適的入住環境,期待您的再次到來,祝您生活愉快!
Athena99
Accessible Queen Room
Stayed in Jul 2024
Couple
104 review
10/10
Outstanding
Posted on Aug 6, 2024
The hotel has a resort-style environment, which is a bit amazing. The beautiful lady who checked in also upgraded the room type. The room facilities are new and complete, the space is grand, and she can help call a taxi when traveling. The overall service staff is enthusiastic and the breakfast is also very rich. Recommended!
Original textTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your affirmation and support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
M249287****
Couple Boutique Double Bed Room With Garden View
Stayed in Jun 2024
Family
44 review
10/10
Outstanding
Posted on Jul 12, 2024
I have been in Xinjiang for 15 days. This hotel is the best hotel in the past 15 days. It is also the hotel with the most photos. The breakfast is also the best. There is no doubt about the hygiene. I was worried when I saw some negative reviews before booking the hotel. It turns out that it is completely Don't worry, just stay there with peace of mind and parking is very convenient.
Original textTranslated by Google
6/12
Response from Property: Dear guest: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide high-quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. We look forward to your next visit.
M310778****
Queen Room With Garden View
Stayed in Jun 2024
Travelling with friends
40 review
8.0/10
Very Good
Posted on Jul 31, 2024
Welcome fruit: the moldy tomatoes in the picture.
Good night milk: I gave two servings of yogurt, but I still had no appetite. The good mood that I had was gone all of a sudden! I have stayed here once before, it was 309 yuan. I browsed it first, and when I was about to book, the price became 386 yuan. I wanted to improve it, so I booked a room for 429 yuan, but it felt worse than the 309 yuan room I stayed in for the first time!
Original textTranslated by Google
Response from Property: Dear guests: We are very happy that you have spoken highly of our services, rooms and facilities. We will regard your feedback as an important reference for improving our services and facilities to provide you with a better experience. Thank you for your support. Supportive and enthusiastic, hope to serve you again in the near future!
fmj
Couple Boutique Double Bed Room With Garden View
Stayed in Jun 2024
Family
15 review
10/10
Outstanding
Posted on Jul 29, 2024
On the way to southern Xinjiang, we have to cross the Taklimakan Desert and pass through Alar. I didn't expect to stay in such a good hotel at this price. The hotel is very big and the front desk staff has a good attitude. It's like a resort. The environment is very clean and the breakfast is super rich. The room is very large. Everyone is happy after checking in. I was shocked. The price is so worth it.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Guanlan Hotel. We will continue to work hard and look forward to your next visit.
M277940****
Couple Boutique Double Bed Room With Garden View
Stayed in May 2024
Couple
76 review
10/10
Outstanding
Posted on Jun 15, 2024
It is very important to have good front desk service. I chose Tahe Guanlan Hotel because of its beautiful environment. The rooms are indeed large, clean and comfortable. But let’s complain about the logistics support staff. Are they slacking off because of the low wages offered by the hotel? ! Or the "uncle" raised by the hotel? ! As soon as I checked in, I discovered that the toilet in the guest room was not draining smoothly. I first reported the toilet problem to the room service staff, but no one came to fix it after waiting for half an hour. Then I went to the front desk to report the problem, and the front desk urged me. After waiting another 20 minutes, no one came to fix it. Finally, a friendly young lady at the front desk changed my room, which calmed my anxiety. On the way to change rooms, I met the "uncle" who came to fix the toilet and he looked very impatient... I wonder if the hotel leadership can see my review (and what measures will be taken). Let’s talk about it. I’m satisfied with the accommodation. I’m satisfied with the front desk service who later changed my room. I’m satisfied with the breakfast. The faults are not hidden, so I give it a five-star rating.
Original textTranslated by Google
Response from Property: Dear guest, I am sorry to have brought you a bad stay experience. I will carefully read every review of the hotel. I was happy and embarrassed after seeing your review. I am happy that it finally relieved your anxiety and made you feel at ease. When you check in, it's embarrassing that we didn't help you solve your problem as soon as you needed it most. As the person in charge of the hotel, I promise that I will carefully understand your reaction and deal with it. Thank you very much for taking time out of your busy schedule to write a review for Guanlan Hotel. We look forward to your next visit!
1348209****
Couple Boutique Double Bed Room With Garden View
Stayed in May 2024
Couple
4 review
10/10
Outstanding
Posted on Jun 9, 2024
As an old Xinjiang native who has been away from Xinjiang for 20 years, I have deep respect for the contribution of Xinjiang Corps members to Xinjiang. On this trip to southern Xinjiang, I specially came to Alar, the new city of Xinjiang. It was an unexpected surprise to stay in this hotel. It is in a desert oasis. At the Garden Hotel, the two beautiful ethnic minority girls Subinur and Dilipza at the front desk were very enthusiastic. They even upgraded the room and made breakfast very seriously.
Original textTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
M260082****
Couple Boutique Double Bed Room With Garden View
Stayed in Apr 2024
Business traveller
10 review
10/10
Outstanding
Posted on May 25, 2024
It should be the most cost-effective hotel in Arar. The decoration is completely five-star. The rooms are big, cheap and very clean. We arrived very late, and the two front desk staff (Dasubi, Alzuguli) also patiently gave us room reservation suggestions, and the service was very warm and thoughtful. Recommended to tourists in Alar, the price is unbeatable, the environment and facilities are first-class.
Original textTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Yu1666
Couple Boutique Double Bed Room With Garden View
Stayed in Feb 2024
Business traveller
109 review
10/10
Outstanding
Posted on Mar 19, 2024
The room is clean and tidy, the small decorations are beautiful, the breakfast is very rich, the Uyghur girl at the front desk is very enthusiastic and speaks Mandarin very well, I will stay here next time on a business trip
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Guanlan Hotel, and thank you for your compliments on our Guli. Looking forward to meeting you again
M501994****
Couple Boutique Double Bed Room With Garden View
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 5, 2024
The service staff are very polite, the room is clean and tidy, and the facilities are very complete. It feels really good. I would like to say something about the breakfast in particular. There are many varieties and fine details. The children eat a lot more than they would at home. This kind of hotel really makes our family feel like they are enjoying their stay. Great value. Thumbs up for the breakfast!
Original textTranslated by Google
Response from Property: Dear guest, we are honored to be able to bring happiness to your children. We wish your family happiness, health and happiness. We look forward to your next visit!
M27573****
Couple Boutique Double Bed Room With Garden View
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 13, 2024
The environment is great, very comfortable, clean and hygienic, and the room is super big! Recommend everyone to come, and the price is very good and the breakfast is very rich. A very satisfying stay.
Original textTranslated by Google
6/7
Response from Property: Thank you for your trust and look forward to your next visit!
M500130****
Couple Boutique Double Bed Room With Garden View
Stayed in Dec 2023
Business traveller
3 review
2.0/10
Posted on Mar 2, 2024
Hotel room hygiene is poor and cleaning is not timely
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:抱歉沒能給您帶來好的入住感受、誠摯地感謝您的反饋。我們將立即採取措施,改善我們的客房衞生,以滿足您的需求,希望下次能為您提供更好的住宿體驗。