Bordoy Alcudia Bay - Adults Only

The hotel is great if you want a child free hotel. Wonderful service , great food especially the Chinese, sushi and Mexican themes . The rooms are really nice and clean and the maids come everyday. All inclusive is well worth the money , and plenty of sunbeds.

We had booked this hotel via TUI, based our past experiences of TUI rated 4-star hotel, however on this occasion, TUI have got it wrong, and I'm not anyone from TUI has visited this hotel in the last couple of years. The hotel has recently been sold to the Bordoy group and I seems to have just opened for the season with no consideration given to the state the hotel is in. It is badly in need of refurbishment (painting and decorating needed throughout) new gym equipment, general decor replacement (new sofas etc in communal areas) etc. It has the feel of a hostel style hotel, with basic amenities, food and drinks. Whilst we were there for 2 nights (until we moved to another hotel) there were lots of cyclists staying there and storing their bikes in their bedrooms, which could be some reason for all the marks etc on the walls throughout the hotel. The staff were unfriendly and unhelpful. We would not recommend this accommodation to anyone if you are expecting a 4-star hotel!

Stayed here for 5 nights all inclusive. Greeted by miserable reception staff on arrival clearly in the wrong job ! Booked a superior double room allocated one which was nothing like the one shown on the Jet 2 site. It was very basic more like student accommodation. I found out the day before I left there are bigger rooms but they are not allocated to Jet 2 customers. There was limited storage with an open rail for hanging and one drawer with a couple of shelves. The room was clean and the bed comfortable but as the weather was not good during my stay the room was very cold and draughty and the heating didn’t work. The balcony was small and not very private although overlooking the pool it was quite noisy when the entertainment ( of varying standards ) was on with dogs barking late into the night from the residential area opposite. As mentioned by other guests the food was a bit repetitive but there was plenty of choice however sometimes not very hot but there was a microwave if needed. Restaurant staff and housekeeping staff were very pleasant and hardworking. All inclusive drinks were limited mostly to local brands. The bar area was very basic with an uneven concrete floor and during the time I was there very cold as there was only plastic sheeting at the windows. The area occupied by the A La carte restaurant would be better used as a bar. This hotel is not 4 star - 3 at the very most I was very disappointed !

We stayed here for 9 nights at the beginning of May. We found the hotel modern, spacious, and clean. The pool area was spacious with plenty of room between the sun beds. The pool wasn’t heated so it was very cold. When we arrived we were greeted by a rude receptionist who we felt didn’t want to be there, as she never asked us the basic questions, such as how was your travel, welcome to the hotel etc. When we checked out, we were also dealt with by the same receptionist, who again was quite rude, and offered no typical receptionist conversation. We had a late flight, and needed to put our suitcases somewhere safe for the day, so we asked the receptionist, who pointed to an open cupboard across the lobby in which we can use. We asked if this was safe, she replied saying that the door is open, and they can see the door. The rooms were clean and bright, although not a lot of storage, which was fine for 2 people so we found it sufficient, there is also a free safe to use in the room. We did find that the walls were not very sound proof, and could hear the next room opening and closing their curtains, and using the hairdryer. We stayed in a non-pool view room that faced the road, which was no problem, as the road was not busy and quiet. We found that, if we were in a pool view room, it would be quite noisy due to the entertainment just down below, and this was confirmed by other people we spoke to who had them. We also found that our air-conditioning was quite noisy, and rattled, but not sure if this was just ours that had the issue. The food in the restaurant was very repetitive, with most days having pasta, paella, and pork. We found that if you were vegetarian, or fussy with food, this would potentially cause an issue. Breakfasts were good, with fruit, meats, typical breakfast items and fresh omelettes and pancakes/waffles. There was not a lot of difference between lunch and dinner, with them offering very similar items. The desserts we found were inedible with a lot being watery, lacking in taste and look and tasted like defrosted shop bought. Bar snacks were nothing more than poor quality burgers and chips. They did have a small selection of ready made basic sandwiches, salad bowl and fruit also. If you are looking for Spanish cuisine, this hotel will not be for you. When staying 7+ days you get to eat at the A La Carte restaurant for one night for free (You can pay 20 euros if you are not eligible for this, and that’s not including drinks). This was nothing more than the main dinner restaurant food but just plated up for you. The A La Carte Restaurant was cold, lacking in atmosphere, and very awkward. The food served was missing sauces and other items that were on the menu, however, I couldn't ask the waiter regarding this as he was nowhere to be seen while we were eating. I would not bother eating in the A La Carte restaurant, and just stick to the main dinner restaurant. We felt that the A La Carte restaurant space would be better used for a

Just back from this Hotel, staff, food and service is excellent , I challenge anyone to say that there was nothing they liked to eat. First time we have had the choice of fresh salmon, prawns,sushi, smoked salmon and at least 3 other meats to choose from at dinner, that's besides the veg, pasta,rice, cold meat and cheese selection, the desserts were delicious. Rooms are spacious and there is enough space for hanging clothes,also large drawer and shelf space,the only thing I would have liked is a larger shelf at bedside. The bar was cool on a few occasions and I also think that maybe making the Al la Carte restaurant would make a good bar for cool nights and people who want a quiet drink. All the staff were great ,the Hotel is spotless,pool area is big and not crowded. The only thing I would have liked to see is info in rooms about trips,bus times,places of interest instead of going to Reception every time. We wish the new owners,keep up the good work.

The hotel is fairly small and adults only. The pool and sunbed area is fab. Spacious and not all crammed in together. There’s a lovely outside bar and an outdoor seating area which we enjoyed most nights though last night when it was cold there wasn’t room inside for everyone as the sides were put down. Someone wrote in a review that the A la carte restaurant is a waste of space and would be better used as a bar. I agree! Tonight we wanted to sit outside but all sides had been put down and we couldn’t even access the bar! However we like the hotel, staff are lovely and friendly, the food is good and plentiful. Staff are very friendly and helpful and do a great job! Our room looks just like the one in the advert. Storage is all open planned like many hotels nowadays but I find it looks too untidy. There’s daily maid service though I had to request sheets to be changed after one week! Entertainment is good on a few nights a week, when they have live singers. If the stage outside was a little larger and covered, the entertainment would be so much better in my opinion. There’s karaoke, bingo and a music night. Trouble is there’s nowhere to go if you want a quieter drink. The hotel has been recently taken over and maybe in time things will evolve and change. I think it’s a great hotel that could, with a few small changes make a big difference.