Guest User
January 8, 2024
Nice place, beautiful setting, but very poor service in all aspects. Employees are way too relaxed, requestes are simply ignored by the hotel reception, timing of responses are completely unsatisfactory. Installations are old and maintenance is inadequate. Leaking air conditioning at the Aquitania suites, old cloth at the bedrooms, towels are 10 years old. Restaurants structure is poor, particularly at the beach. Plastic chairs are broken, nearly not enough sun umbrellas, it takes forever to be served, even if you want just water. Excellent bonding experience with my kids, but definitely a hotel that needs substantial maintenance and revamp.