"The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room.
Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed.
The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do.
The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg.
I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit."
"My family & I recently had the pleasure of staying at this exceptional hotel, where the experience began with a warm and heartfelt welcome. Upon arrival, we were greeted with a beautiful mosooi lei, a lovely touch that immediately set the tone for a luxurious and thoughtful stay. The customer service throughout my visit was impeccable—staff members were attentive and professional. A particularly nice touch was the personal service provided to our rooms, where I was delighted to receive a serving of traditional Samoa chips, showcasing the hotel’s commitment to offering local and unique experiences.
The breakfast buffet was one of the best I’ve ever encountered. With an impressive variety of fresh tropical fruits, local specialties, and made-to-order dishes, it truly offered something for everyone. It was the perfect way to start each day, and the quality of the food was top-notch.
While the food was delicious, it’s worth noting that it was on the pricier side, but given the high quality and the beautiful setting, it felt justified as an occasional treat
While most of our stay was flawless, there were a few areas for improvement. We did notice some hair on the bathroom doors, and unfortunately, there was a blood stain on the sheet cover. It’s clear that the cleaning team usually maintains high standards, but these small details indicate that a bit more attention is needed in certain areas. Despite this, the overall experience was still highly enjoyable, and I wouldn’t hesitate to recommend this hotel for its outstanding service and warm hospitality."
"Nice hotel on a beautiful secluded ocean coast. Pretty spacious bungalow, clean enough. There is free wifi. Average breakfast: basic - free (pastries, cereals, fruits, coffee, tea) and paid eggs in different forms with sausage, bacon, etc. The hotel restaurant serves dinner. The beach is only suitable for snorkeling at high tide, as finely, a lot of coral and stones. And there are always waves of different intensities."
With a stay at Hotel Elisa, you'll be centrally located in Apia, just a 5-minute walk from Flea Market and 8 minutes by foot from Fish Market. This family-friendly hotel is 0.7 mi (1 km) from National Parliament and 0.7 mi (1.1 km) from Immaculate Conception Cathedral.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and concierge services. Additional features at this hotel include babysitting (surcharge) and a television in a common area.
Grab a bite to eat at Beachcomber, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 22 guestrooms. Bathrooms with showers are provided.
"Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated.
It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀
Positive note, reservation was smooth."
Located in Apia, Alec's Hotel is within a 5-minute drive of Falemataaga – The Museum of Samoa and Robert Louis Stevenson Museum. This hotel is 1.4 mi (2.2 km) from Samoa Cultural Village and 1.4 mi (2.3 km) from Immaculate Conception Cathedral.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring kitchens. Digital television is provided for your entertainment. Conveniences include phones, as well as electric kettles and complimentary bottled water.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
8.6/10
Very Good
旅旅あんつThe inn was a little far from the city center.
I chose a Samoan-style villa, and it was good except for the mosquitoes. For breakfast, we also had fruits unique to tropical countries.
Also, the interior of the reception was very cute, with beautiful colors that were typical of Samoa.
GGuest UserI stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time.
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How much does a hotel cost in Apia?
Average hotel prices in Apia based on Trip.com: SGD 175 on weekdays and SGD 175 on weekends (Friday–Saturday).