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An excellent hostel located in a strategic location. Parking available for additional cost and they do have everything available for a backpacker. Good for long stay as well. Near and clean washrooms, dining area, you have everything you need.

We like this Hotel and stay here each time we go to Auckland. It's within walking distance to Westfield Mall, cafes and the train station. The room is clean and tidy, maybe a bit dated but perfect for staying a night or two, the only thing we didn't enjoy was the very noisy guests in the next room!

There are several kinds of packages for breakfast, generally, Western food. The room facilities are very old, the bathroom is not heated, an electric heater is not enough, very cold. Because the room has few water radiators, it feels very cold. If it is summer, the experience should be perfect. The room is very mild.

The room facilities are fully equipped, and the sheets and quilts feel clean overall. The hotel is in the city center, shopping is convenient, and it is only a quarter of an hour's walk from the seaside. The service attitude is good. You need to swipe your card to go upstairs in the elevator. It is relatively safe. You must check out before 10 a.m. But luggage can be stored in the lobby. The overall feeling is that it is cost-effective and the price is reasonable.

The room is clean, with a little sea view. Bright enough. Near the Sky Tower. Convenient. Reception is good. Just a section of sound insulation. The most authentic shower head is super powerful.

Great location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon.

Good hotel with a decent rooftop. Walking distance to major bars and restaurants

Very busy and vibrant hostel with a bar attached. The bed was comfy but the room was lacking furniture - there was a chair but no proper table. Shared washrooms were well kept by everyone. A little distance from the main shopping area but near to sky tower (where you can get a chartered bus from the airport). Don't bother to do pre check-in online - they asked for a card for deposit / incidentals, and the card got charged for the rooms even though I have paid trip.com. Although the staff was prompt to do refunds, but lost like $20 on unnecessary fx rates and credit card fees. You will need to give your details onsite anyways, so save the time on something else. It would be better if the staff were more welcoming, but I guess it is tough with so many guests to handle every minute.

Nice city and harbor view from the room. Staff are friendly with excellent service. Walkable distance to the britomart station, close to city center and viaduct harbor

The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it. Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door. Hygiene: The overall hygiene is really good, it looks quite clean. Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor. Service: The restaurant and room service are really good, and the software is better than many domestic hotels.