Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 16, 2025|Traveler‘s Twin Room
Anonymous User
We stay in a small two bedroom unit for 3 days. This unit is completed with all basic amenities, i.e. washing machice, dryer, fridge, table, sink, hot plate, microwave, limited cutlery and plates. The laundry detergent is charged separately. There is no daily cleaning within our stay.
The hotel is at good location for hanging around international street and Makeshi market. Although we did not heard the busy street noice, we did heard some sound from units next door due to poor sound proof.
Anyway, all went well in the initial stay, except the last day when I failed to contact the reception desk by phone, trip message and email to collect items I left in the fridge. Until now, they still did not reply me. I am very dissapointed with the hotel service. 😮💨
Hope the management more attentive to customers' message.
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Price per night from:NZD 164
Posted on Apr 12, 2026|Grand Twin Room (45sqm2)
Min Jong LeeLocation
The hotel is conveniently situated on a side street just off the main road. It’s a quiet spot but offers easy access to nearby restaurants.
Service Issues
• Poor Communication: I arrived an hour before the 3:00 PM check-in time. While I understood that early check-in wasn't available, the staff directed me to a small, uncomfortable bench at entrance of restaurant to wait. It was pouring rain outside, and the seating was so poor I eventually chose to go out into the rain just to kill time. I later discovered a proper reception area with comfortable seating on the 11th floor—I wish the staff had directed me there instead of the hallway.
• Misleading Incentives: The hotel provides an information card stating that guests receive a 1,000 credits for skipping room cleaning. I opted out twice during my first stay but never received the credit. When I returned for a second stay and inquired about it, the receptionist told me that since I had already checked out, there was ”no proof” the room wasn't cleaned no credit can be provided. It’s small, but the lack of accountability felt deceptive.
Room Quality
On a positive note, the rooms are very spacious, which made the physical stay quite comfortable
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Price per night from:NZD 388
Posted on Aug 9, 2025
Da7xiao7
Facilities: The facilities are quite complete. The room isn't large, but it's well-equipped.
Cleanliness: Cleanliness is generally good in Japanese hotels.
Area: It's about a ten-minute walk to Kokusai-dori, along the river. Taxis are easily available, and there's a convenience store downstairs.
Service: The service is hard to describe. I arrived from another hotel that day and checked in late, and the hotel didn't contact me in advance. I called at 7 PM and was told I'd check in around 8 PM, but luckily I made it before the front desk closed. I couldn't understand a word of English, and even with the translator, I couldn't make a single sentence. The courier gave me the code for the self-service key locker, and I tried desperately to memorize it. However, upon arriving at the hotel, there was a door that required a key. The number at the front desk couldn't be reached, so I contacted Ctrip. Haha, I figured it out on my own. About twenty minutes later, an elderly couple arrived, and we all got in. I tried the codes for about ten key lockers one by one, but luckily, I got through to door 5.
The key was very old, connected to the main power switch for each room. If someone goes downstairs to buy something, the person staying in the room will have to turn off the power in the dark... If they don't have their keys, they can just enter the building.
You say it's safe, and it's quite safe... but it's not very convenient. For value, forget the bike.
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Price per night from:NZD 156
Posted on Jan 14, 2026
Dr.p3pp3r
The hotel itself is okay, and the rooms are decent, but the annex building is inconvenient and feels almost desolate. You’re told to walk two streets away to a separate building with only a tiny map — it feels strange. The annex is rarely staffed, offers minimal amenities (towels only, house cleaning every four days), and anything else, like slippers or cotton swabs, comes from a paid vending machine.
The bigger problem is the location: the annex is right next to bars, clubs, restaurants, and even barbecue spots, so it’s quite noisy at night. Even as a heavy sleeper, I was frequently woken, making it hard to get proper rest.
Budget travelers may see this as cheap, but if you’re relying on buses and trying to save money, you’ll already be tired from traveling. It’s better to stay a little further from the nightlife to actually get a proper night’s sleep. Staff are polite, but policies, location, and lack of included amenities make it hard to recommend unless you just need a very basic place to sleep.
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Price per night from:NZD 51
Posted on Apr 27, 2026|Superior Twin Room
Anonymous UserChecked in at night, the view was great. The room was spacious and clean. It's about a 15-minute walk from the port. They have self check-in, but no Chinese-speaking staff. Breakfast was available, but we didn't book it.
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Price per night from:NZD 111
Posted on Sep 13, 2025
M10814****
The hotel is located in the city center, right next to a sports stadium. The elevated highway nearby can be a bit noisy due to heavy traffic. The hotel has its own parking, but the fee is a bit expensive at 1500 JPY per day. Overall, it offers medium value for money.
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Price per night from:NZD 79
Posted on Apr 18, 2026
Guest User
I stayed here with 6 friends on a trip. It was very clean, and the room was spacious, which was great. However, checking in was difficult and getting into the room was a real hassle. I didn't know the password and had to call multiple times. The room itself was good, so I think it would be even better if that check-in process could be improved.
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Price per night from:NZD 202
Posted on May 14, 2026
Enhaoheng
The hotel is located right in the shopping arcade, so it's super easy to find. Inside, it's just as other guests described: the rooms aren't fully enclosed at the top, so noise can travel easily. There's a TV you can use with the headphones provided by the hotel. Just a heads-up, the earliest check-in is 4 PM. If you arrive early, you can hang out in the lobby on the first floor. Oh, and the burger place next door is really good!
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Price per night from:NZD 25
Posted on May 24, 2025
soramame
The hotel itself is very clean and has a wide range of amenities.
You can have your towels replaced with new ones every day.
There is a supermarket nearby that is frequented by locals, and the prepared foods there are cheap and delicious.
You have to walk a little from the bus stop, so
I wouldn't say the location is very good,
but there is a parking lot at the hotel and a car parking lot nearby,
so it's even better if you have a car.
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Price per night from:NZD 42
Posted on Jan 18, 2025|Standard Triple Room-Non-Smoking
Guest User
The curtain on the transparent window in the bathroom was broken, making it awkward to take a shower, and there was no customer service to help. The room is small, but the space is fully utilized. The bathtub, shower, laundry, dryer, and bathroom are separated... The circulation is appropriate and the planning is great.
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Price per night from:NZD 74