Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 26, 2024
Anonymous UserGreat stay at this Hotel ocean. Kids friendly, located by the main street and just a few mins walk to the walking street. 5 mins walk to the monorail.Very convenient. Great pool for kids. Not too deep, even four years old kid can stand and play with confidence. The pool offer free Floats eg donuts, mats, etc.
There are 2 coins operated washing/drying machines. And so many stuff you can just take to use eg extra chairs, small fans, camping lights etc like in the pics I posted. Also there are selections of pillows to choose for your own comfort, so much selections of shampoos, baby’s soap to choose by yourself. 24 hrs drinks/tea/coffee. Play area for your kids. And some activities for your kids to do. The staff are helpful and always there for you. Even when I was there late night chitchat in common area. The room we had was family room for 4. Cozy and enough space for our bags.
Overall. We had a great experience. Thank you.
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Price per night from:SAR 271
Posted on Jan 13, 2026
Tsui NGA KI
Extremely clean and tidy. The room is very large and spacious for Japan. The surroundings are incredibly convenient, with Lawson, 7-Eleven, and other convenience stores right downstairs. It's also very close to day tour meeting points and Kokusai-dori, and about a 16-minute walk to the pier (for glass-bottom boats/whale watching tours). Highly recommended.
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Price per night from:SAR 695
Posted on Apr 12, 2026|Grand Twin Room (45sqm2)
Min Jong LeeLocation
The hotel is conveniently situated on a side street just off the main road. It’s a quiet spot but offers easy access to nearby restaurants.
Service Issues
• Poor Communication: I arrived an hour before the 3:00 PM check-in time. While I understood that early check-in wasn't available, the staff directed me to a small, uncomfortable bench at entrance of restaurant to wait. It was pouring rain outside, and the seating was so poor I eventually chose to go out into the rain just to kill time. I later discovered a proper reception area with comfortable seating on the 11th floor—I wish the staff had directed me there instead of the hallway.
• Misleading Incentives: The hotel provides an information card stating that guests receive a 1,000 credits for skipping room cleaning. I opted out twice during my first stay but never received the credit. When I returned for a second stay and inquired about it, the receptionist told me that since I had already checked out, there was ”no proof” the room wasn't cleaned no credit can be provided. It’s small, but the lack of accountability felt deceptive.
Room Quality
On a positive note, the rooms are very spacious, which made the physical stay quite comfortable
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Price per night from:SAR 612
Posted on Jun 22, 2025|Club Twin
RuimubahepulaisigebuweierlianpoFood: Breakfast offered both Japanese and Western options. Personally, I preferred the Japanese choices, as the Western selection was a bit limited. Both of the hotel's on-site restaurants were decent, especially the Spanish one, which served delicious food at reasonable prices.
Stay: The room was very clean and tidy. Although the hotel felt a bit dated, the facilities were comprehensive. My only minor complaint was that the air conditioning unit was somewhat noisy.
Location: The location was incredibly convenient for getting around. It's very close to Kokusai Dori, supermarkets, and shopping malls, making it easy to pop out for a drink at an izakaya in the evening.
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Price per night from:SAR 607
Posted on Feb 13, 2026|Deluxe Twin Room
GraceLcmWe arrived almost midnight after a long day, looking forward to a good rest. The room (Deluxe Twin) was okay and comfortable, nothing much to complain about.
However, the service was quite disappointing.
We booked a Deluxe Twin under one name and naturally expected breakfast for two persons. Upon check-in, we were told breakfast was only for one, and we had to top up more than ¥5,000 for the second person. That was quite a surprise.
What made it worse was the receptionist repeatedly making remarks in Japanese mentioning “Singaporean” during the conversation. Even if we didn’t fully understand everything, the tone and body language were uncomfortable and unnecessary.
After a long journey, you really hope for warm hospitality — unfortunately, this was not the experience we had.
Just sharing our experience.
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Price per night from:SAR 146
Posted on Jun 14, 2026
PeixianshengMyThe Novotel Okinawa Naha was a fantastic experience. The room was clean and spacious, and the infinity pool on the top floor offered amazing views. The service was attentive, and the breakfast selection was extensive. Public transportation was convenient for getting around. The only minor drawback was that the soundproofing in the room was a bit weak, but overall, it offered great value for money.
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Price per night from:SAR 373
Posted on Apr 8, 2026
Guest User
This hotel is nowhere near the 5-star standard advertised on Trip.com and is, at best, a 3-star property.
The facility hours are very limited, especially for a hotel claiming to be luxury. The rooftop bar closes at 9 pm, which is far too early, and we were also told at check-in that access to the infinity pool costs extra at around JPY 1,100 per adult. Charges like this should be made clear upfront, not casually mentioned on arrival.
Breakfast was decent enough, with an adequate selection, but the process was unnecessarily frustrating. Guests had to register in advance for a roughly 45-minute timeslot, and during our visit we were asked to provide a QR code. It felt overly complicated and poorly managed when they could simply have checked our room number and names instead.
The only real positive was the reception staff, who were friendly, welcoming, and helpful with our requests. Unfortunately, good staff alone cannot make up for the limited facilities, extra charges, and inconvenient procedures.
Overall, this hotel does not deliver a 5-star experience and feels misleadingly advertised.
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Price per night from:SAR 294
Posted on Jan 11, 2026|Renovated In 2025 Standard Twin Room 1-3Persons
Yuanzuoyitiaoredaiyu
Okinawa is truly a fantastic travel destination, and this hotel's location is excellent. It's within walking distance of Kokusai Dori (International Street), and you can continue walking from there to Naminoue Shrine and the sunset beach. The highlight of this hotel is definitely the breakfast – it's incredibly rich and diverse! They have freshly grilled burgers, various Japanese dishes, and even a make-your-own noodle station which was delicious. My room on a lower floor didn't have a window, which felt a bit confining, but my room on the sixth floor had an open and spacious view. There's a large banyan tree with a historic feel right outside the entrance. You can also find some really good omurice and izakayas in the surrounding area.
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Price per night from:SAR 382
Posted on Dec 15, 2025|Twin Room
Guest UserI was truly impressed by the incredibly attentive service. I admit I might have had some preconceived notions about the Hilton brand since it was my first time, but this experience showed me what the 'Hilton' brand truly stands for! I'm definitely going to be a repeat customer!
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Price per night from:SAR 379
Posted on Apr 16, 2026
Guest User
We were a little disappointed in our stay. Many of the facilities were closed - outside pool and the Onsen was being refurbished and had limited hours. The restaurant hours were short and inflexible for breakfast and dinner.
The indoor pool was very busy and full of children so not able relax. Sky bar was only open one day whilst we there. Outside bar was closed. Gym was small quiet but didn’t have any free weights no cups or towels.
The room was a little tired the view was of a car park. The amenities in room however were very good. 7 eleven was very convenient on the ground floor.
Overall not worth the price!
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Price per night from:SAR 417