Melia Bali Reviews

Response from Property: Dear Fidan Gasimova, Warmest greetings from Melia Bali! Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you found our team and service to be nice, and we're delighted that you enjoyed our breakfast offerings. Providing exceptional service and delicious meals are top priorities for us, and we're glad that we were able to meet your expectations in these aspects.We appreciate your feedback regarding the suitability of our hotel for families versus couples. While we strive to create a welcoming atmosphere for all our guests, we understand that preferences can vary. We apologize if the presence of families with children impacted your experience and led to noise disturbances during your stay. Your feedback is invaluable as we continuously evaluate and refine our guest experience to cater to the needs of all our guests.Additionally, we regret to hear that the beach did not meet your expectations. We understand the importance of a pristine beach experience and will work diligently to address any shortcomings in this area.Once again, thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Kurnia DarmayantiGuest Experience

Response from Property: Dear Paula, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you had a great stay and found the all-inclusive option to be so worth it.It's wonderful to know that you're considering coming back with your kids. We look forward to welcoming you and your family again for another memorable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please feel free to let us know. We're here to make your future stays just as enjoyable as the one you had.Thank you for choosing Meliá Bali, and we can't wait to host you again!Warm regards,Kurnia DarmayantiGuest Experience

Response from Property: Dear Respected Guest,Warmest greeting from Melia Bali, Indonesia!We hope this message finds you well. We wanted to express our sincere gratitude for taking the time to share your fantastic review of our beachfront resort. It was a pleasure having you and your family as our guests, and we're thrilled to hear that you had such an enjoyable stay with us.Your feedback is greatly appreciated, and it warms our hearts to know that you and your family had a wonderful experience at our resort. We take pride in providing a wide range of activities and amenities to cater to the needs of families, and we're delighted that you had the chance to explore our private beach, indulge in our large pool area, and relish the delectable culinary offerings.It's particularly rewarding to hear that you found our all-inclusive package appealing and that you had the opportunity to savor the diverse and high-quality cuisine available at our five restaurants. We're also pleased that you enjoyed the dinner show at Lotus, where you experienced the flavors of Bali cuisine and the captivating Indonesian dance performances. We strive to create memorable moments for our guests, and it sounds like you had a memorable dining experience.Your recommendation to friends is the highest compliment we could receive, and we genuinely appreciate your kind words. We look forward to welcoming you and your loved ones back to our resort in the future. If there's anything else we can assist you with, please do not hesitate to reach out.Thank you once again for choosing our beachfront resort for your family getaway. Your satisfaction is our priority, and we are overjoyed that you had a pleasant stay.Warm regards,Wildan Jodistian AmbariGuest Experience

Response from Property: Dear Maya0206,Warmest greeting from the island of Gods!Thank you for taking the time to provide feedback about your recent stay at our hotel. We greatly appreciate your input as it helps us improve our services and accommodations. I would like to address the concerns you raised during your stay.We are delighted to hear that you found our hotel's location and surroundings to your liking. However, we sincerely apologize for the inconveniences you experienced during your stay.At the same time, we regret that you had to wait in long queues for breakfast and found the buffet selection limited. We are actively working on improving the breakfast service and ensuring a wider range of options to cater to our guests' preferences.It is unfortunate that you faced difficulties with our Wi-Fi and the room safe. We are taking your comments seriously and have already initiated a thorough review to address and rectify these issues promptly.Regarding the room cleanliness, we apologize for the cleanliness issues you encountered upon arrival. Maintaining clean and comfortable rooms for our guests is a top priority, and we have taken this matter seriously. Our housekeeping team will be reevaluating their procedures to prevent such issues in the future.Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests. If you choose to stay with us again in the future, we will do our best to ensure a more pleasant and comfortable visit.Thank you for choosing our hotel, and we hope to have the chance to serve you better on your next visit.Warm regards,Wildan Jodistian AmbariGuest Experience

Response from Property: Dear Respected Guest,Warmest greeting from Melia Bali, Indonesia!Thank you for taking the time to share your feedback with us. We are delighted to hear that you and your family enjoyed your stay at our resort. It is always our goal to provide a memorable and enjoyable experience for our guests.We are thrilled that you found our staff helpful, polite, and friendly. Our team takes great pride in providing top-notch service, and it's wonderful to know that they made a positive impression on your stay.We are also pleased to hear that you had the opportunity to enjoy the various activities we offer. We strive to provide a wide range of options to ensure there's something for everyone to enjoy during their visit.We appreciate your kind words and look forward to the possibility of welcoming you and your family back to our resort in the future. If you have any more feedback or suggestions, please feel free to share them with us. Your input helps us continue to improve our guest experience.Once again, thank you for choosing our resort for your getaway, and we hope to see you again soon.Warm regards,Wildan Jodistian AmbariGuest Experience

Response from Property: Dear Liliia, Warmest greetings from the Tropical Paradise! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. There's nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We aim to deliver a relaxing atmospehre and well deserve vacation for all of our guest and we are thrilled to learn that you have enjoyed every minutes spent in our resort. The myriad of fun activities are carefully designed for all ages: adults, teenagers and children to cater all of our guest needs for their wonderful holiday. We hope that it will not long until we are able to welcoming you back in this idyllic sanctuary.Best regards, Kurnia DarmayantiQuality Control Officer

Response from Property: Dear Jesus Gilberto, Warmest greetings from Melia Bali! Thank you for your glowing review and recommendation. We're thrilled to hear that you had an excellent experience with us and that you enjoyed the atmosphere and attention provided during your stay.Providing exceptional service and creating a welcoming atmosphere is our top priority, and we're delighted that we succeeded in doing so during your time with us.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Kurnia DarmayantiGuest Experience

Response from Property: Dear Respected Guest,Warmest greeting from Melia Bali, Indonesia!Thank you for taking the time to share your feedback about your recent stay at Melia in December 2022. We greatly appreciate your comments and are pleased to hear that you had an enjoyable stay overall.We are delighted to know that you found our rooms spacious and well-maintained. Your comfort during your stay is of utmost importance to us, and we're glad to hear that our rooms met your expectations.We also appreciate your suggestion regarding upgrading our toilets. Your feedback is invaluable as it helps us identify areas for improvement. Rest assured that we will take your input into consideration as we continuously strive to enhance our guests' experiences.Furthermore, we're thrilled that you enjoyed our beautiful landscapes. We take pride in creating a serene and pleasant environment for our guests to relax and appreciate nature.Once again, thank you for choosing Melia for your stay. Your feedback is invaluable to us as we work to provide the best possible experience for our guests. We look forward to welcoming you back in the future, and we hope to make your next stay even more delightful.Should you have any more comments, questions, or suggestions, please feel free to reach out. We are always here to assist you.Warm regards,Wildan Jodistian AmbariGuest Experience

Response from Property: Dear Valued Guest, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. Words cannot describe how delighted we are to receive such a fantastic feedback from our valued guest. Melia Bali team makes a great effort in creating a relaxing and positive atmosphere around the resort, and we are mostly proud to hear that our efforts were noticed. Thank you for highlighting the attentive and genuine services of our staff member, we will ensure your kind recognition is shared with them.Please consider Melia Bali to be your home away from home and we would love to welcoming you back in the nearest future. Best regards, Kurnia DarmayantiQuality Control Officer

Response from Property: Dear Valued Guest, Sunny greetings from the Tropical Paradise! Thank you for choosing Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are glad to see that your overall stay was pleasant! At the same time, thank you for bringing to our attention for possible areas of improvement. Please rest assured that your feedback about your culinary experience was forwarded to the department concerned for further follow up, and we apologize for any inconveniences you might have experienced. Melia Bali aim to deliver an outstanding service in every situation through providing the top notch quality of ingredient in every production, we believe it can create a wonderful culinary journey for our guest during their stay. Also the price offered in the resort has carefully compared to the equal level of restaurant around the sites. It is always a great pleasure to have you here and we would love to welcome you back in the future. Best regards, Kurnia DarmayantiQuality Control Officer

Response from Property: Dear Lara Cristina, Warmest greetings from Melia Bali! Thank you for choosing Melia Bali and for taking the time to share your stay experience with us. It's indescribable how delighted we are to receive your encouraging feedback. At Melia Bali we are striving for perfection and creating memorable experiences for each guest. You may rest assured that both of your warm words and constructive feedback will be shared to the various department concerned and the entire Melia Bali team for our consideration of service improvement in the future. We hope to have another chance to welcome you back on your next visit to the Island of Gods!Best regards, Kurnia DarmayantiQuality Control Officer

Response from Property: Dear Valued Guest, Warmest greetings from the Island of Gods! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to learn that your overall stay was pleasant. In Melia Bali we have a commitment to provide quality service beyond our guests’ expectations, and your feedbacks vital in helping Melia Bali to provide a memorable holiday experience that meets the highest standards of excellence. This definitely strengthens our philosophy of seeking the highest level of service excellence.With the greatest pleasure we will always looking forward to welcoming you back in the nearest future. Best regards, Kurnia DarmayantiQuality Control Officer