Autograph Collection Hotels in Bangkok

The service of this hotel it’s exceptional ! Me and my family stayed for 4nights, the room was clean and new .breakfast provided wide variety of choices . All the staffs are well trained and polite , their hospitality service it’s beyond expectation. Especially Time , he was extremely helpful , as my mom had knee pain and was unable to go down for breakfast , he took the initiative to prepare take away breakfast for my mom, and always attentive to detail.we had a great stay and hope will come back very soon

It has a quirky great gatsby theme, which is the appeal and selling point of the hotel - aside from that, the hotel has rooms for improvement if they position themselves as a luxury 4-5 stars. Room and corridors are all quite dark. Bed and pillows are heavenly. Bathroom is dark and hard to do make up. Water pressure was good, they only have two big towels; not even medium towels are supplied for hair. No air ventilator in the bathroom either. Breakfast was most disappointing. They have buffet and special made order. The latter took so long to be delivered. And when it came, the portion and presentation was most disappointing. The so called fluffy pancake was the most disgusting pancake I have had. It’s very hard and chewy. Buffet breakfast was basic at best, one round of serving is more than enough. No need to go for second round. Service was mediocre at best from breakfast, rooftop bar to reception. The best was bell boy who attended our transportation arrangements to the airport. The hotel is fine, too gimmicky for my taste. Feels like they put on too much cosmetic, gimmicky efforts and not enough on the basic customer experience and hotel offering. I had high hopes because it was part of the autograph collection. Tried it once, never again. Not with this, or any other autograph collections.