Barceló Sants Reviews

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We are thrilled to hear that the variety of food offered at breakfast was to your liking and highly recommendable. It's also gratifying to know that our convenient location contributed positively to your stay.We hope to welcome you back. All the best.Guest Experience Assistant

Response from Property: Thank you for sharing your review! We are glad to hear that your check in was quick and that you enjoyed the theme of our hotel. We strive to offer a convenient location close to the metro and regional train lines so that our guests can easily get around the city. We hope you had a pleasant stay and look forward to seeing you again in the future, thank you for choosing our hotel!Guest Experience Manager

Response from Property: Dear Anonymous,Thank you for your review.We appreciate your compliments on our breakfast selection, and we have taken note of your suggestion to include more vegetables in the menu. Our team is always looking for ways to improve our offerings, and your feedback is valuable in this process.We are, nonetheless, delighted to hear that you enjoyed our unique cosmic style and found the room to be clean and bright. It's also great to know that our convenient location above the train station and close to various transport options was beneficial for your stay.We hope to welcome you back on another occasion.Kindest regards,Dirección / Hotel Management

Response from Property: Dear Lin,Thank you for your positive feedback.We're glad to hear that our unique space theme added a cool touch to your stay and that you found the room to be very clean and neat. It's wonderful to know that you would highly recommend us to others. We understand that finding the entrance can be a bit challenging upon the first visit due to the station's layout, and we appreciate your feedback on this matter.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Assistant

Response from Property: Dear guest, Thank you very much for your kind feedback.Your enthusiasm for our team is very much appreciated and will be a great source of motivation, we will certainly not hesitate to convey your compliments to all of them.We are happy to know that you found our hotel to be convenient for transport during your visit to Barcelona.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management

Response from Property: Dear Candy,Thank you for your positive feedback.We are delighted to hear that our location directly above the train station added convenience to your stay and that our breakfast offerings were to your satisfaction. Our team strives to provide a seamless experience and it's wonderful to know that these aspects of your visit were appreciated.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management

Response from Property: Dear Guest,Thank you for your review.We have noted your comment regarding the absence of water in your room and apologise for any inconvenience; we do have a cafeteria and room service available for your convenience and our team would have been happy to arrange for water to be delivered to your room.Nevertheless, we're delighted to hear that you appreciated our hotel's excellent location and the cleanliness of your room.We hope to welcome you again in the future. Best regards,Dirección / Hotel Management

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Dirección / Hotel Management

Response from Property: Dear Jane,Thank you for your positive feedback.We're delighted to hear that our prime location contributed positively to the ease and convenience of your travels around the city.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Assistant

Response from Property: Dear Sundari,We appreciate that you took the time to share your experience with us.It's wonderful to know you appreciated the convenience of our location and the availability of a kettle in your room for hot water – a comfort we're glad to offer our guests. We are sorry that the room size did not meet your expectations; we strive to provide accommodations that blend practicality and comfort, as well as options of different sizes to cater to our guests' needs.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Assistant

Response from Property: Dear Guest,Thank you for your review.We are delighted that you enjoyed your stay with us and we are glad that the high standards we set ourselves met your expectations.However, please know that we have noted your concern about our prices; these can fluctuate at certain times of the year, but we assure you we do our best to keep them competitive.We hope to welcome you back on another occasion.Kindest regards,Dirección / Hotel Management

Response from Property: Dear Joyce,We appreciate that you took the time to share your experience with us.We are pleased our location met your expectations and that your stay was a pleasant one. However, we take pride in our rooms and are glad you have brought some possible issues to our attention so that we can make improvements. Please let us know of any needs or requirements during your stay as we are always on hand to assist.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Manager

Response from Property: Dear Guest, Thank you very much for your kind feedback.We are pleased that you appreciated your spacious and comfortable room; we understand that a good night's sleep is very important for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Manager

Response from Property: Dear Guest,Thank you for your review.We have noted your comments regarding the water pressure and regret any inconvenience you experienced. We are attentive to such feedback and are looking into the matter to ensure our facilities are functioning properly for a comfortable stay.Nevertheless, we are very pleased to know you had an enjoyable stay overall.We look forward to welcoming you back. Best regards,Dirección / Hotel Management