Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 14, 2026|Superior Garden 1 King
Guest UserOUTRIGGER Phi Phi Island Resort left me with the exact emotions that make me want to return to Thailand again and again.
From the very first moments, you feel the high level of service and an incredibly warm atmosphere. The staff here truly goes above and beyond to make sure your stay is comfortable and carefree. Genuine smiles, attention to detail, and care in every interaction – this is what creates a true sense of hospitality.
The resort itself is absolutely beautiful and harmonious: well-maintained grounds, stylish architecture, and an atmosphere of tranquility and seclusion. They've managed to preserve the feeling of a tropical island while adding modern comfort and aesthetics.
The restaurant deserves special mention. The service was superb – professional, attentive, and very pleasant. Every visit left nothing but positive impressions. The breakfasts were magnificent: a wide selection, fresh ingredients, excellent quality dishes, and very beautiful presentation.
I particularly remember a dessert the chef prepared right in front of me. It was tiramisu – incredibly delicate, perfectly balanced, and, without exaggeration, one of the best I've ever tasted. It was clear how much attention and love they put into even these small details.
It's the people who make this place special. The entire staff creates an atmosphere of calm, comfort, and genuine care, making the vacation feel truly exceptional.
Thank you to the entire team at OUTRIGGER Phi Phi Island Resort for a wonderful experience and an unforgettable atmosphere. This is a place I truly want to return to.
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Price per night from:£132
Posted on Aug 31, 2026|Deluxe Garden Villa 1 King
choco11Overall, a pretty good hotel. The staff are very friendly, and they offer a car service for transportation. The newly renovated rooms are quite modern. It's inevitable to find bugs on the island, and there were quite a few ant-like insects in the bathroom. Also, dining options are a bit limited, so I recommend trying the local eateries in the nearby village. Getting to the island isn't the most convenient, but it's not as bad as some online reviews suggest. Walking from the hotel's boat to the beach and watching the staff transport luggage with small carts was actually quite an interesting experience.
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Price per night from:£91
Posted on Apr 14, 2026
Guest User
Incredible place! If you're looking for a truly dream-like resort with peace and quiet, this is absolutely the right spot! Stunning water and everything is extremely relaxing! It's important to know that there is truly nothing else around. You'll be staying in wooden huts, so it's not complete luxury, but you should be aware of that! Still, it's totally worth it!
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Price per night from:£28
Posted on Jun 22, 2026
Guest UserService was great! The receptionists were very helpful and polite, especially the one gentleman. We had a great time staying away from the crowds. The sunbeds were plenty, the beach was amazing, though the water is not very suitable for swimming during low tide since there are tons of sea urchins everywhere. I rented their kayak and rowed out to be able to swim safely in the deeper water. We had two villas on the hill, great views of the ocean. In one of the rooms, the inside was clean but there was an old beer can and some cigarette butts on the balcony that I assume housekeeping missed. They were out there for the entirety of our 2 nights stay. We were able to hire longtail boats back and forth to downtown at a reasonable rate. The reception was helpful in helping us book a boat ride to check out the islands. We had most of our meals at the hotel restaurant, decent food!
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Price per night from:£28
Posted on Jun 17, 2026
Guest User
Phi Phi Island is stunning, beyond words. The hotel boasts a beautiful view.
However, I was extremely dissatisfied with the front desk staff's attitude! There was this one skinny Thai girl who had a terrible demeanor. On top of that, one of our rooms experienced power outages repeatedly, 3-4 times. She refused to move us to another room until it had happened 7 or 8 times, and only then did she agree to switch rooms after our strong insistence. And that night, there was a huge downpour; I can't imagine what we would have done if the power had gone out again. Whenever we asked her for bath towels or had any other questions, her attitude was consistently poor! She clearly had a sour face the whole time!
On the other hand, the restaurant staff was excellent and very friendly. They even told us where we could go snorkeling, so welcoming! The overall cost was moderate; we had lunch and dinner at the hotel and tried most of the dishes. I wouldn't recommend the burger, but everything else was good!
The front desk staff truly made our experience very unpleasant. Additionally, the bedsheets in the room were quite dirty, which made me feel even worse. Thankfully, Phi Phi Island is beautiful; otherwise, I would have truly regretted staying at this hotel. I hope they improve the attitude of their front desk staff! And they should promptly help guests solve problems! And stop with the sour faces!
If it weren't for the great restaurant staff, I would honestly give this hotel's front desk service zero stars.
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Price per night from:£45
Posted on Jun 18, 2026
Doreeny- Super convenient location, few minutes walk to the beach.
- Friendly staff, greeted with smile and helped to carry our luggage all the way from the pier to the hotel. given wet tissue and cold mineral water during check in, and the check in process was super quick!
- Rooms are abit old and noisy during the midnight but it was acceptable.
- They even helped to decorate for birthday, super grateful & memorable ❤️ good stay with this price, thank you will come back again for short stay!
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Price per night from:£36
Posted on May 25, 2026
Юлия1980Overall, we booked for 4 days but only stayed for one, not because of the hotel but because of the sea, as it was always low tide there. We moved to another beach, Long Beach, which is simply excellent. The hotel is located a 5-minute walk from the beach, amidst numerous stalls, shops, and bars. We had 4 rooms in total; generally, the rooms were clean, towels were clean, and toiletries like shampoo and shower gel were provided. The balconies were clean with ashtrays, and the bedding was good, spotless and clean. Overall, the hotel offers good value for money. The pool was also clean and cool. We stayed in mid-March. The hotel is well-located, not far from the pier; we walked there easily with our suitcases and even stopped at a 7/12 (convenience store) along the way, as it's right next to the hotel.
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Price per night from:£18
Posted on Mar 27, 2026
Guest User
Beautiful green hotel with comfortable beg, big territory (with transfers each 30 min or ~10 min walk from building which was one of the most distant), 2 nice pools, kayak rent, beautiful private beach (no actual organised beach area but very beautiful place -see the last picture), nice snorkelling is swimming area not far from pool on the beach.
Breakfast was good, personnel is nice and helpful.
Although I should mention that some parts of the room floor was in a bad condition.
Nevertheless I enjoyed staying in the hotel and hopefully will come again for the next visit.
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Price per night from:£52
Posted on Mar 27, 2026|Deluxe Double Room
Guest UserThe hotel isn't bad! Just a question about the cleanliness of the pool 🤔. Nearby there are beautiful streets! It's about a 15-minute walk to the fire show! Also not far from the observation deck! There are many longtail boats on the shore, you can arrange with a captain to take a ride for an extra fee. Overall, it's a good option for 1-2 nights! It's a 10-minute walk from the pier where the ferry arrives.
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Price per night from:£29
Posted on Apr 15, 2026
pablo.jch
I honestly don’t understand the number of negative reviews this hotel gets. Our experience was completely different, we had a fantastic stay. The staff was genuinely kind and welcoming, which made everything even better.
Yes, the property shows some signs of wear, but that’s normal for beachfront places unless you’re paying for high-end luxury. Considering the price, especially for rooms with a sea view, it actually feels like great value.
The view from our room was incredible, the ocean with some greenery in between, peaceful and beautiful at any time of day. The air conditioning worked perfectly (which is essential in Phi Phi), and everything in the room functioned as it should.
One thing to keep in mind is that reaching some rooms involves a fair amount of walking, sometimes under direct sun. This can be tiring, especially for people who are not in good physical condition or who are sensitive to heat. It may not be the best option for everyone in that regard.
This is not a luxury resort, but it’s a solid, comfortable beachfront hotel that delivers more than fair value for what you pay. Overall, I’d say it’s one of the best options in Phi Phi in its price range, and far more enjoyable than many of the crowded, stuffy places in the center.
We had a great time and would definitely stay again.
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Price per night from:£24