James Joyce Coffetel (Beijing Daxing Huangcun West Street Joy City Branch) Guest Reviews
4.8/5
Excellent
866 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(866)
Positive reviews(845)
Reviews with photos/video(111)
Friendly front desk staff(70)
Classy environment(63)
Convenient parking(36)
Large rooms(33)
Delicious breakfast(29)
Perfect for business trips(20)
Stayed multiple times(7)
Close to airport(4)
Negative reviews(21)
Osama bin
Queen Room
Stayed in Dec 2023
Travel with friends
2 review
4.5/5
Great
Posted on Jan 9, 2024
Amazing services
Response from Property: Thank you very much for your appreciation, your affirmation is the biggest encouragement to our team. Look forward to your visit again, wish you a happy life.
Guest User
Feifan Double Room
Stayed in Jan 2023
Other
3 review
5.0/5
Outstanding
Posted on Feb 8, 2023
The experience was very good
Response from Property: 親愛的客人,您好!感謝您在百忙之中給分店做出的好評。我們會一如既往做好服務和內務,給每一位客人以優質的入住體驗。喆啡酒店北京大興黃村西大街大悦城店全體員工期待您的下次光臨!祝您生活愉快,萬事如意!
Guest User
Feifan Double Room
Stayed in Nov 2024
Business travellers
1 review
2.8/5
Posted on Dec 8, 2024
The soundproofing is very poor, and you can clearly hear the voices next door. When you go there, the waiter will say that the room you booked is not available yet and needs to be cleaned and ask you to change your accommodation. I thought it was an exception, but I heard the same thing from the front desk and other people. , and it is very noisy next to the elevator. I was woken up in the morning. The layout of the house is unreasonable, it is not convenient to turn on and off the lights, and the safety setting of the door is poor. The overall facilities are relatively old. The accommodation experience is not very good. Will come again, bad review
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that you did not have a good experience during your stay this time. We sincerely express our sincerest apologies to you. Thank you for choosing our hotel and taking the time to provide us with your valuable feedback. Opinion. We deeply regret and sincerely apologize for the noise disturbance you experienced during your stay, which prevented you from fully enjoying the expected tranquility and comfort. We know very well that a peaceful accommodation environment is crucial to the quality of each guest's rest. We are filled with self-blame for not meeting your expectations this time. The facility problems you reported have been reported to the engineer for repair. If you have any questions during your stay, please contact us and the front desk staff will help you solve it as soon as possible until you are satisfied. We deeply apologize for the inconvenience caused to you again. We do not ask for your forgiveness, we only hope that you will supervise and advise us again if you have the opportunity. We will definitely not let you down! At the same time, on behalf of all the hotel staff, I wish you and your family good luck in your work!
Anonymous User
Queen Room
Stayed in Aug 2024
Solo travellers
2 review
2.3/5
Posted on Sep 23, 2024
Regular customers know that you can scan the QR code directly at the front desk for Ctrip or ** prices. Yesterday, Ctrip prices were more expensive than **, but I didn’t take it seriously. Today I went downstairs and asked if there was breakfast? I have stayed here so many times and have never had breakfast here. I was told: No. If you want to eat, it is 18 yuan per person. I said 249 includes breakfast and I 275 but it doesn’t? The hotel employee replied: ✅~It’s a group purchase price~ (Hahaha? Hahaha? Haha?) Are you digging in? Are you sick?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and not being able to provide you with a good stay experience this time. We are deeply sorry and will immediately strengthen the training and detail work of our staff to provide you with better services. The front desk of the hotel is available 24 hours a day. If you encounter any problems, you can contact us at any time and we will solve the problem for you as soon as possible. Sincere service and urgent customer needs have always been our service pursuits
Duizijihaoyidianha
Queen Room
Stayed in May 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The room is clean and tidy, the service attitude is also very good, very warm and thoughtful, the bathroom is very clean, and there is no noise when nearby vehicles pass by at night. It is worth going, recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Family Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It's OK, overall satisfactory, the room is not too small, and the surrounding is convenient
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel and leaving such a warm review. This is the most precious gift for our hotel team. We look forward to providing you with quality service again. Dear guests! Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey.
Anonymous User
Feifan Twin Room
Stayed in Mar 2024
Other
4 review
3.7/5
Posted on Apr 17, 2024
The hygiene is very poor. The lamp is covered with dust. The shampoo and shower gel are not new. There is dirt on the bottle mouth.
Original TextTranslated by Google
Response from Property: Hello, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can call the front desk and we will solve your problems for you as soon as possible until you are satisfied. We will verify the situation as soon as possible, deal with the relevant staff, and make corresponding penalties. As hotel service staff, we always put service quality first, strive to give every guest a high-quality stay experience, and serve every customer well is our goal and direction of effort. We are deeply sorry for your bad stay experience this time. We hope to book this hotel again and give us a chance to apologize. We can upgrade your room type for free to express our apology. Looking forward to seeing you again!
Anonymous User
Feifan Double Room
Stayed in Feb 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I have stayed here many times, the service is getting better and better, this is the preferred hotel for business travel.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Xiaozhe. It is a fate to meet you in such a vast sea of people. Xiaozhe's growth is inseparable from your support. I look forward to your visit again~
Guest User
Queen Room
Stayed in Feb 2024
Other
15 review
3.0/5
Posted on Mar 25, 2024
The restaurant's food is not good, the environment is full of oil smoke, the candy at the front desk is good, I like grapes.
The room is too dry, I can't sleep, it's facing the street, and it's noisy when the window is open...
Not close to the subway entrance.
There are too many hospitals around, which I didn't consider before staying.
The hotel room card is not sensitive, and it often can't sense, so I can't go upstairs or eat, and I have to go downstairs to find the front desk to make a room card, which is very annoying.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. The front desk has replaced the room card. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Queen Room
Stayed in Jan 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The environment is super good, it is worth recommending. The front desk lady is also very attentive and the service is very thoughtful, giving people a home feeling, it is worth recommending
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Feifan Double Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The room is clean and tidy, not big but very cozy, and the bedding is dry and warm. Used it for the second time, very satisfied. The robot waiter delivering the items is ridiculous and cute. This time I was unable to enjoy the hotel breakfast due to my morning flight, but I remember that the breakfast I had in the summer was delicious and the restaurant environment was exquisite and warm.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel and leaving such a warm review. This is the most precious gift for our hotel team. We look forward to providing you with excellent service again.
Guest User
Feifan Twin Room
Stayed in Dec 2023
Family
20 review
5.0/5
Outstanding
Posted on Jan 12, 2024
The service staff at the hotel have a very good attitude and the room is very clean. The hotel policy is to drop us off at 6.30 in the morning. We were in a hurry and they sent us off in advance in a very humane way. The room type I booked did not include airport pick-up and drop-off, and the payment was better than the online car-hailing service. Cheap. A very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time
Guest User
Feifan Deluxe Double Bed Room
Stayed in Jan 2024
Business travellers
23 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The service was very good, especially the driver who picked us up.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Your encouragement is our driving force. We will continue to provide good service and give you surprises!
Guest User
Queen Room
Stayed in Dec 2023
Other
2 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The lady at the front desk upgraded the room for free. The room was very clean and tidy, and it was equipped with tea bags and coffee. It was very comfortable overall, with plenty of hot water and good service👍👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. It is our hotel's purpose to provide the best service to guests at any time. In the future, we also look forward to providing you with a perfect travel accommodation experience again.
Guest User
Feifan Deluxe Double Bed Room
Stayed in Nov 2023
Other
7 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room was very satisfactory and the service was also very good.
Daxing Airport pick-up/drop-off service: The drop-off service was also very good.
Facilities: The facilities are also relatively complete.
Original TextTranslated by Google
Response from Property: Thank you very much for your full score review. It is our responsibility to provide every guest staying in our hotel with a comfortable and superior environment and service. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard and look forward to seeing you next time.