Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 4, 2026
Guest User
We are very happy with our stay in this inn. Service was tip top. The lady and guy at the reception were very helpful and polite. Knowing that we are muslims and they are so helpful and kind to prepare a meal that has no meat for us. The lady staff even made a special vegetarian order for us to have our breakfast on the go because we needed to leave the inn early for our activity. The guy made an effort to help us read the ingredient list on the snacks they offered with us asking him to. We are really thankful for this gesture. It means alot to us especially traveling to a country where halal food is not easily found.
Breakfast was fantastic. We love the salmon toast so much!
Room was clean and well maintained.
We do want to apologise on our son's behalf for the screams and cry during our stay. He was having a meltdown. Sorry to both the staff having to handle other guest who may have complained to you for the noise.
Will we be back? Most definitely.
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Price per night from:VND 1,802,243
Posted on May 27, 2026
Anonymous UserThe Hualien Station branch of Kindness Hotel offers excellent value for money. The room rate is incredibly inclusive; not only does it cover breakfast, but also afternoon tea and a late-night snack, so you practically don't have to worry about food from check-in until evening. The hotel also provides free ice cream, washing machines, and dryers, along with laundry detergent, which is super convenient for travelers needing to wash clothes.
The location is also great, very close to Hualien Station—just about a seven or eight-minute walk. This makes it really easy for catching trains or planning your Hualien itinerary. Even though it's a 3-star hotel, the actual experience exceeded my expectations. The breakfast was also more varied than I anticipated. Overall, the stay felt thoughtful in terms of service and practical in terms of facilities. It's truly ideal for travelers looking for convenience and great value.
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Price per night from:VND 1,709,023
Posted on Jul 22, 2026|Superior Twin Room
Guest User
The interior design is simple, practical, and aesthetically pleasing, offering great value for money, and the service is attentive. They have a cultural and creative children's library, but it's a shame that all the books are old. Actually, you don't need a lot of books; focusing on popular book themes from the last two or three years, along with some well-placed decorations, would create a different vibe and enhance the cultural atmosphere.
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Price per night from:VND 1,829,432
Posted on Jan 4, 2026
Guest User
Best best best hotel we have ever stayed in. Services provided was excellent. All staff were very genuinely. It really felt like a 5 star hotel. We stayed in another 5 star hotel in Jiaoxi which is No. 1 in Jiaoxi but the service cannot be matched. Well done to all the staff.
Room was always clean. Thank you to the staff who cleaned our spectacle. It was a nice gesture. Different snacks were topped up everyday. The face mask provided was so good!
Surrounding of the hotel was very nice. We had the gorge view and OMG! We don't mind waking up to this view everyday. We hope they will contruct a stairs for guest to go down to the gorge. It is a waste to just see it from the top.
Breakfast was good. We could see that they have made an effort to label which is vegetarian and which is not. It's very thoughtful of the restaurant. However, we had a seafood porridge and thought it was purely seafood but notice there was chicken in it but not written. Maybe they can improve in this.
Kids are very well entertained in this hotel. They have a huge play room for them. Indoor pool with heated pool is enough to keep the kids occupied for 2hours at least. They also have daily activities and some are free.
Thank you Silk Place for the wonderful stay. We will be back.
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Price per night from:VND 5,903,899
Posted on Jul 12, 2026
Guest User
Beautiful hotel! The building is a little older but everything is very well maintained, the rooms are large, very clean, bright, comfortable and pretty, I've been travelling for 6 weeks now and this was the best place I stayed at so far. The staff are very kind and helpful, I had some issues due to a typhoon and had to spontaneously add another night but it all went smoothly. The location is excellent, you can even see the main station from the entrance of the hotel, that's how close it is! All the buses to all the sightseeing places (and everywhere else too, really) depart from the main bus station, which is even closer still (and Dongdamen night market is actually also still walking distance, takes about half an hour). Nonetheless it was nice and quiet at night. Plenty of convenience stores around too and a full supermarket is right next to it as well. Breakfast was good too! Would absolutely stay there again and now that I'm in the next hotel (definitely not as nice already)I kind of miss it already...
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Price per night from:VND 1,180,780
Posted on May 12, 2026
Guest User
Our trip to Hualien was full of pleasant surprises! We originally booked a city view room, but when we checked in, the front desk upgraded us to a sea view room. We were so happy! The room was very clean, and we'll definitely stay here again next time. Awesome! 👍
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Price per night from:VND 1,569,194
Posted on Jul 31, 2025
HAO YU
Stayed two days in a quad room.
This was my third stay.
The room was very clean, and the front desk staff was very friendly. If there's no parking available, they'll even move their company car and let you park.
It's across the street from 7-Eleven, and there's also a TP-Link nearby. Zhongmei Street has many delicious restaurants, so it's quite convenient.
If I had to find a negative, it would be:
The rooftop pool is quite small. Even with four people in it, it's usually full. It's too hot during the day and only open until around 9 PM.
The breakfast on the first floor has a good selection of special dishes, but for some reason the air conditioning isn't cooling enough, so the food is a bit warm.
Overall, it's quite good.
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Price per night from:VND 1,386,639
Posted on Oct 15, 2025|Double Room Single Use (Room Selected Upon Check-in )
Guest UserThis hostel is absolutely fantastic! It's about a five to six-minute walk from Hualien Station. The beds and towels are very clean, and the bathroom is spacious with a large mirror. You can even enjoy a view of the mountain city from the room. The staff are friendly and enthusiastic, and they offer free bicycle rentals. I'll definitely be staying here again on my next visit!
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Price per night from:VND 710,798
Posted on Jul 18, 2023
Anonymous User
Very close to Ocean Park. Good service attitude, late arrivals also provide self-check-in, breakfast is delicious, comfortable environment ~~ The sky is full of stars at night, and the sea view is seen during the day.
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Price per night from:VND 2,567,419
Posted on Mar 17, 2025
Zhiqi
The location is convenient and close to the city. The exterior is beautiful and the garden makes people feel relaxed. However, the parking lot is too far from the hotel building.
The beds are comfortable and the TV equipment is new.
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Price per night from:VND 1,724,560