Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 8, 2026
Chubafuchunma
This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!
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Price per night from:HK$3,012
Posted on Jul 18, 2026|Jintang Mansion Family Room
Guest UserWuzhen was the highlight of our summer trip, as I wanted my children to experience the charm of a Jiangnan water town. Wuzhen did not disappoint. The scenic area is well-managed, the water is clear and green with schools of fish, and black swans glide gracefully. Despite the scorching summer heat, there was no unpleasant odor and, surprisingly, no mosquitoes. That truly amazed me.
Our stay at Jintang was flawless, apart from the price. The room was spacious, the bedding was completely dry, and all facilities were well-maintained. The infinity pool had excellent water quality, and the lifeguards were very responsible and polite. The sound bath experience was fantastic; an hour felt better than a full night's sleep 👍.
I especially want to thank Butler Xiao Fan. Despite the heat, he met us at the entrance and, when we left, he pushed our luggage cart all the way to our taxi. He was always responsive to all our questions. A big thank you to him! I hope the handsome young man is happy every day 😊.
One more thing left a lasting impression: my child needed to attend an online class, and the butler helped us arrange a meeting room. During the class, another staff member arrived with a laptop for a meeting. Upon entering and seeing the children studying, he quietly exited. We told him he could use another room, but this unnamed gentleman said that the children's studies were more important and that he would find another room for his meeting. Furthermore, the rich collection of books and free reading spaces at Wuzhen Zhaoming Academy deeply reflect the town's emphasis on culture and education, and everyone's humble demeanor 👏👏👏.
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Price per night from:HK$2,260
Posted on May 23, 2026
Guest UserThis review is long overdue! During the May Day holiday, a friend recommended Hualuxe for a trip with the kids, raving about the delicious food and excellent service. I didn't expect it to exceed my expectations so much—it was full of delightful surprises and an amazing experience!
First, let's talk about the service. It's genuinely the best service I've ever encountered at this price point. Andy thoughtfully sent me tips before check-in, and they tried their best to accommodate any requests. The pre-check-in experience alone was already perfect. After checking in, whenever a staff member downstairs saw me carrying something, they'd proactively ask if I needed help. It truly felt like a home away from home! The biggest highlight, though, has to be their breakfast! It was absolutely fantastic – a huge variety, and everything was delicious. Even the fruit juice was freshly squeezed, and the coffee was incredibly good, easily on par with what you'd buy outside. I've been back in Shanghai for a while now, and I still crave their breakfast! I loved it so much; I'll definitely go back if I get the chance!
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Price per night from:HK$485
Posted on Jun 20, 2026
Guest UserFirstly, the butler service truly won me over. From a service perspective, it's easily a 5-star plus experience, and considering the price, it felt like an incredible steal. The living environment is superb, giving you the feeling of staying in a prominent household from the Republic of China era. Waking up in the morning, I genuinely thought I had traveled back in time! The breakfast was absolutely fantastic, far exceeding what you'd expect in an ancient town. I'd say it's on par with, if not better than, many five-star hotels I've stayed in. You can literally approach your butler with almost any issue you encounter in Wuzhen – it's truly amazing.
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Price per night from:HK$1,010
Posted on Jul 15, 2026|Garden Queen Room
Guest User
Service:
The hotel's service is truly five-star. We were greeted by a staff member named Qingguo, who patiently escorted us from the parking lot back to the hotel and then thoroughly explained various touring strategies for Wuzhen.
Environment:
The hotel rooms are very spacious, and the hotel's gardens and pavilions are perfect for photos, so you don't have to go out and deal with crowds.
Dining:
For breakfast, the hotel offers two dining options, and we chose the one at 'Siyi'. The breakfast here is quite exquisite, what we'd call 'pretty food.' The interior environment is also very photogenic, so you can easily snap some pictures after your meal.
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Price per night from:HK$953
Posted on Aug 16, 2026|Cozy Standard Room
Guest UserThis hotel provided an amazing stay! ✨ The front desk service was warm and attentive, making check-in quick and hassle-free. 🥰 The room was clean and tidy, with new and complete facilities. The bedding was super soft and comfortable for sleeping 🛏️. The infinity pool was great, and getting around the area was very convenient. It offers excellent value for money, and I'll definitely stay here again on my next trip! 🥳
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Price per night from:HK$1,329
Posted on Dec 27, 2025
203893****
I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
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Price per night from:HK$519
Posted on Aug 4, 2026|Family Room (No.2 Building)
ChenxiaotaoWe switched to Building 2 for our second night, which is similar in standard to Building 1 and connected by a small bridge. It's much more convenient for families with elderly members or young children as you don't have to go up and down stairs as much. The facilities are newer, and the flower-patterned windows are quite distinctive. It also has a balcony overlooking the water, though you can't see the traditional 'wupeng' boats passing by. Each building has its own charm.
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Price per night from:HK$892
Posted on May 13, 2026
Guest UserFacilities: A very standard 5-star hotel, thankfully the weekday price was quite affordable. I'd say it's on par with the price, though perhaps a bit inconsistent with its established name. The Chinese restaurant offered good value for money. The breakfast on the first floor was very mediocre, with very little meat. I initially thought there'd be a kids' play area, but apparently, it was closed due to the holidays. They set up a small crafts area for kids on the first floor instead, which my child seemed to enjoy regardless.
Cleanliness: Basic hygiene was fine.
Environment: The nearest lively shopping mall is actually a bit of a walk.
Service: Very good.
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Price per night from:HK$646
Posted on Aug 8, 2026|Standard Room
Guest User
This hotel is beyond 5-star, with a bit of an Amann style. If you love antique items, you'll adore it. There's even a 'babuang' (canopy bed) displayed at the entrance. The hotel offers free admission to the scenic area, so you can explore Wuzhen by yourself late at night. The breakfast is excellent, with three or four types of cheese alone. The beef noodles are also good, with a rich red broth. During the day, I highly recommend visiting the Muxin Art Museum, and then taking a boat ride afterward. You could easily stay for two or three days for an immersive Wuzhen experience.
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Price per night from:HK$699