Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 8, 2026
Chubafuchunma
This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!
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Price per night from:THB 14,876
Posted on Jun 22, 2026
Guest User
We had a fantastic time in Wuzhen,. thanks to the exceptional service at Splendid Clubhouse . Our butler, Ms. Zhao, was incredible. She took great care of us from arrival and made our stay completely stress-free.
The room was spacious, elegant, and featured top-quality bedding and amenities. We also loved the breakfast, which was made fresh to order and absolutely delicious. The breakfast hall overlooks an infinity pool and a lotus pond in full bloom, a truly picturesque setting.
Thank you, Ms. Zhao and team, for your warmth and hospitality. We hope to be back soon!
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Price per night from:THB 10,436
Posted on May 23, 2026
Guest UserThis review is long overdue! During the May Day holiday, a friend recommended Hualuxe for a trip with the kids, raving about the delicious food and excellent service. I didn't expect it to exceed my expectations so much—it was full of delightful surprises and an amazing experience!
First, let's talk about the service. It's genuinely the best service I've ever encountered at this price point. Andy thoughtfully sent me tips before check-in, and they tried their best to accommodate any requests. The pre-check-in experience alone was already perfect. After checking in, whenever a staff member downstairs saw me carrying something, they'd proactively ask if I needed help. It truly felt like a home away from home! The biggest highlight, though, has to be their breakfast! It was absolutely fantastic – a huge variety, and everything was delicious. Even the fruit juice was freshly squeezed, and the coffee was incredibly good, easily on par with what you'd buy outside. I've been back in Shanghai for a while now, and I still crave their breakfast! I loved it so much; I'll definitely go back if I get the chance!
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Price per night from:THB 2,046
Posted on Jun 20, 2026
Guest UserFirstly, the butler service truly won me over. From a service perspective, it's easily a 5-star plus experience, and considering the price, it felt like an incredible steal. The living environment is superb, giving you the feeling of staying in a prominent household from the Republic of China era. Waking up in the morning, I genuinely thought I had traveled back in time! The breakfast was absolutely fantastic, far exceeding what you'd expect in an ancient town. I'd say it's on par with, if not better than, many five-star hotels I've stayed in. You can literally approach your butler with almost any issue you encounter in Wuzhen – it's truly amazing.
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Price per night from:THB 5,213
Posted on Jun 4, 2026|Superior Standard Room
Miruliuqi
The service was exceptional, from being picked up at the parking lot to the smooth check-in process at the hotel. After check-out, we were also driven back to the parking lot. The hotel is quiet and elegant, and the rooms are very spacious. Most other hotels within the scenic area are quite small, so I chose this one and wasn't disappointed. We could see the tributary from the balcony, and my child even chatted with the old man cleaning the river. Overall, the stay was fantastic. The only issue was the sticky, squeaking sound the disposable slippers made on the tiled floor, especially at night, which disturbed my family's sleep. I'm not sure if it was the slippers or the floor, perhaps the floor cleaner wasn't rinsed properly. Also, the morning dim sum experience was just average; there wasn't much good food, and it was hard to find a seat. I assume the hotel's breakfast would have been better.
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Price per night from:THB 5,213
Posted on Dec 27, 2025
203893****
I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
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Price per night from:THB 2,188
Posted on Jun 21, 2026
Guest UserExcellent value! This was by far the most comfortable stay I've had on a trip this year. The room itself was spacious and bright, and the beds in the twin room were a comfortable 1.5 meters wide. Breakfast was also very generous; in addition to standard hotel offerings, they had local Jiaxing specialties like *zongzi* (sticky rice dumplings) and *shaomai* (dumplings), so there was plenty of choice. I also checked out the hotel's gym and the kids' castle on the first floor, and both were pretty good. The best value, though, was booking the Anfu Lu cruise through the hotel. It follows the same route as Emperor Qianlong, and a professional guide led the entire tour. Everyone on board even got snacks. The whole journey was incredibly relaxing and pleasant, and I learned a lot of interesting things in a great atmosphere. A big thank you to the gentleman at the front desk – he was handsome and his service was excellent. He even went out of his way to heat something up for me late at night. Next time I visit Jiaxing, I'll definitely choose the Four Points by Sheraton again!
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Price per night from:THB 2,061
Posted on Jul 28, 2026|king size bed room
Anonymous User
Staying here, right in the scenic area, truly lets you experience Wuzhen. At night, the reflections of the lights dance on the water, and in the early morning, the cobblestone streets are completely empty. During these times, the ancient town is a hundred times quieter and a hundred times more charming than during the day. Our room was a small two-story duplex, with a spacious living room downstairs and a cozy bedroom upstairs. My favorite spot was curling up on the small balcony, watching the traditional sculling boats glide by on the river. The service was also incredibly reassuring. Xiao Shi, from before we even arrived until check-in, answered every question on WeChat quickly and in detail, making it feel like we had a local friend looking out for us. In the morning, I walked to a teahouse, sat by the river, and enjoyed a steamer of siu mai and a bowl of soy milk. This is probably the most gentle way to experience Jiangnan. I highly recommend it to anyone who wants to truly settle in and enjoy Wuzhen.
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Price per night from:THB 4,731
Posted on Dec 21, 2025|Twin Deluxe Room
Guest User
Full marks for the Hilton Jiaxing experience! Staying on a high floor, the panoramic view of South Lake was incredibly soothing. Selina, one of the staff members, was very efficient and thoughtfully upgraded my room. The room was clean and modern, the bedding comfortable, ensuring a good night's sleep. The breakfast offered a wide variety of options, and the Jiaxing local specialties were especially authentic. Whether it's the location, service, or facilities, everything was impeccable. It's the perfect choice for both business trips and leisure getaways, and I will definitely be staying here again!
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Price per night from:THB 2,774
Posted on Jul 28, 2026|Pillow Water Featured Double Bed Room B
Guest User
Excellent! The location is perfect, right inside Wuzhen West Scenic Zone. We had a beautiful view of the canals from our window, and the stay was very comfortable. They even upgraded our room for free! Xiao Shi was a great help, guiding us in, assisting with our luggage, and arranging transport – everything went smoothly. Highly recommended, we stayed for two nights! It would have been even better if someone could have helped with our luggage when we checked out and took the car. Overall, it was a fantastic experience! They have a pool too, though the pool attendant wasn't quite in the 'Jiangnan' style, haha. She rather loudly told us to change our shoes as we weren't familiar with the procedure. The pool is heated, and the kids loved it, but the water is a bit deep at 1.6 meters. For recreational swimming, 1.5 meters would be plenty, and 1.6m felt a bit risky for children.
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Price per night from:THB 3,900