Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 3, 2026
Serene_lanThe hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.
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Price per night from:€98
Posted on Jun 9, 2026
Guest UserMy stay at Sheraton Kuching Hotel was both comfortable and refined. The room was spacious, immaculately maintained, and designed with thoughtful details that created a sense of calm and ease. The service was consistently professional and gracious, reflecting a high standard of hospitality. From arrival to departure, the atmosphere felt polished yet welcoming, making the stay truly relaxing. A well appointed hotel that offers a seamless and enjoyable experience . The hotel is nearby at eatery area like Top Spot Seafood restaurant and nearby Waterfront. I would gladly return.
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Price per night from:€112
Posted on Jun 4, 2026|Superior Queen Room No View
LeesnYou can tell the hotel is a bit dated, but the room we stayed in was renovated, which was actually quite nice. The only downside is that if you're driving, parking can be really hard to find; the lot was full both day and night.
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Price per night from:€28
Posted on Jul 4, 2026|Standard King Room
Guest UserThe hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep.
However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property.
The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked.
I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests.
The weighing scale also had visible dirty marks on it, which did not leave a good impression.
Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying.
Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience.
Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience.
Room 501
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Price per night from:€70
Posted on Jun 26, 2026
Guest UserWe had a lovely 3D2N mother-daughter and intergenerational friends’ stay at Cove 55, Santubong, and it was exactly the sort of peaceful break we were looking for. The grounds are beautiful and very calming, with a real sense of tranquility and serenity. The staff were lovely — warm, attentive and thoughtful throughout our stay. Our mothers are in their 80s, and the pace and setting were perfect for them. Two nights felt just right for a restful getaway. The room was spacious, bright and comfortable. The bed was firm and very comfortable, and the air-conditioning was powerful — an absolute godsend in the Santubong heat. The complimentary water, coffee and tea provided were adequate. The weather was generally nice, although scorching during certain parts of the day, so we were glad to have a cool room to retreat to.
Our stay was simple and very enjoyable: we basically ate, chatted and swam. The food was good quality, with generous portions, and we were very satisfied with the meals. The place feels lived in rather than brand new, but it is respectably clean. I would not describe it as immaculate, but it is by far cleaner than many hotels and retreats in Kuching.
The only thing I wish we had done differently was to request ground-floor rooms in advance. As our mothers are in their 80s, it would have been easier for them to avoid climbing the stairs. For anyone travelling with elderly guests or anyone with mobility concerns, I would suggest requesting ground-floor rooms when booking. Overall, Cove 55 is a beautiful, serene place for a quiet escape, especially for families or friends wanting to slow down and spend time together. I would happily recommend it.
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Price per night from:€96
Posted on Jun 26, 2024|Nature View Deluxe Room
Guest UserTo best describe this place, it's like a mini paradise atop a cliff overlooking the beautiful sea, with a twist of staying in large cylindrical concert culverts.
You can easily spot it along the road to Damai with its large circular logo at its gate. It was closed upon my arrival at 3pm, but due to the main entrance being easily seen from the receptionist area, it didn't take long for them to open the gate, and I just drove right in.
The receptionist was very polite and welcoming, decently professional as well, after checking us in we were given a quick tour around, highlighting the facilities and public areas.
The room itself, being quite quirky in its own way, isn't too difficult to maneuver around, as long as you don't rush yourself and knock yourself around the relatively tiny room. Adequate steps are built to help climbing up and moving around, with simple storage spots around the bed, which by itself takes up about half of the room. The other side of the room is the bathing area, which I would say is surprisingly spacious enough to use. So a bed and a bathing area sums up the entire, unique cylindrical room.
The hotel itself is nicely planned, guests can pamper themselves by picking their favorite spots located around the place, and enjoy a marvelous view of the sea. There's also a small private beach all the way down the cliff too. Facilities include swimming pools, sauna room, washer + dryer machines, gymnasium, library, etc. are pretty neat if you need them.
I would say the place is great for couples, and a short refresher trip. I technically live in the city just half an hour drive away, but to catch a break from work and relax here for a day, I'd recommend this place in a heartbeat. Just make sure you've got the legs to climb up and down the place!
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Price per night from:€46
Posted on Apr 28, 2026
Guest User
Exceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
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Price per night from:€91
Posted on Jun 23, 2026
Guest UserNeed some maintenance to the shower area, bedside table, door lock, etc. The aircon in the reception lobby is dripping as well.
Overall, the windows in the room is thick enough to filter out the traffic sound. The dining area has good view. However the windows need cleaning from outside. Breakfast is basic but acceptable.
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Price per night from:€30
Posted on Jun 5, 2026
Guest UserBest... everything was okay and clean, it's just not in the city center of Kuching. But it's not too far from the city center, only about a 5-10 minute drive. The price is very reasonable.
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Price per night from:€26
Posted on Jun 8, 2026
Anonymous UserThe beach view... It's just that our chalet the doorknob since to have faulty as when we check-in the doorknob a bit hard to open.... The rest ok.
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Price per night from:€52