Guest User
October 12, 2023
Hotel is in beautiful town in a great location. Very walkable to many restaurants, shops and bars close by. Nice beach walk to nearby Calella de Palafrugell which is also lovely. The zero star front desk young woman needs to find a new job. She has no personality, zero people skills & unfriendly. Sorry but a sea view from a balcony is not a sea view room like we booked. The customer is always right. We are paying your salary. Don’t lie & say the hotel is full when it’s clearly not. We were there five nights so it would have been no problem for giving us another room. This is what a good hotel would have done. Jose Maria the manager is a nice guy but unfortunately didn’t intervene. The good news is once you check in you can just ignore the front desk. You’ll have a great time here & you’ll only remember the great time in Llafranc.