There are a few things that I was not very satisfied with when I came to Changchun to stay at the hotel: 1. From the outside of the hotel, there were no lights, and I almost thought the hotel was closed all year round. 2. After entering the room, the equipment, lights, switches, and bathroom are old and cannot match the hotel grade. I hope Jilin Province will strengthen the corresponding system for hotel star management. 3. The hotel did not allocate corresponding toiletries. After the first phone call, it promised to arrange the disposable toiletries as soon as possible. However, they have not been delivered after half an hour. The attitude was extremely bad after calling to urge them. For example, disposable toiletries were not provided due to policy or relevant department requirements. Toiletries were not promised to be delivered to the room at first. I felt extremely bad due to various behaviors back to the hotel during this trip. I hope that the relevant departments of Jilin Province will intervene to supervise and rectify this phenomenon; I would like to thank the people of Changchun for their warm hospitality.
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