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"Nice place. Enjoyed our stay. Excellent breakfast."

"Amazing I loved my stay it was good quality and there customer service was pleasant"

"This was a last minute booking and I was pleasantly surprised, I was able to charge my car…, for free, no parking charge either. The receptionist was welcoming and bar staff were friendly. Hotel room was perfect and beds super comfy!"

"We had a great time at the Holiday Inn in Rochester. Tamia, the receptionist, provided excellent customer service and recommended a fantastic Indian restaurant when we requested after hours. The room was basic but clean and equipped with everything we needed. Although we didn't have time to use the pool due to our late arrival, we thoroughly enjoyed the delicious breakfast prepared by the chef. We look forward to staying here again. Thank you!"

"Very happy, friendly staff, clean comfortable room, as I was visiting a friend I didn't require the restaurant but everything else great."

"Although the customer service is hard to contsct including the so called emergency number. After telling trip.com the owner finally picked up my calls. This is a Sherlock Holmes style game so that you can earn the super privilege to live inside. ON THE OPPOSITE OF THE DOOR BELL , THERE IS A SECRET BOX..... After being given a few wrong passwords and a few wrong secret box number, I could finally enter the Sherlock Holmes Manion and finally enter my room which has an ensuite toilet and bath room. The house and the room are excellent , protected by 24 hour cctv camera I would recommend this one especially if you like Sherlock Holmes."

"This is an excellent hotel, with good facilities, lovely central courtyard, plenty of free parking, and very friendly staff. With Chatham and the Dockyard nearby, the location is excellent. Not certain which category to put this hotel in! It's not luxury but better than budget. The rooms are a little dated and the TVs need upgrading. The shower, again, a little dated. We booked a room for three as our adult son has learning disabilities. He was delighted to find he had a separate bedroom with his own, small TV. The rooms were clean, the hotel tidy, and a very good breakfast was included in the price. Overall, good value for money."