Holiday Inn Hotels in Chengdu

Good hotel at a good location. Only thing i didn't like is hard to communicate with staff. Also, when I asked for water, the security guard didn't even bother to hear what I had to say, and then brushed me to the reception. Then, after informing the same thing, the reception walked to where the concerige was and ask the guard to pass us the water. Could have been solved quickly if he had listened..

If you have an early morning or late night flight, you cannot go wrong with Chengdu Holiday Inn! Leo at the front desk provided amazing service and answered all of our questions. There is a free shuttle bus you can call ahead to arrange for pick-up from the airport. Even landing at 1am, the shuttle driver was prompt in arriving! The hotel feels new and modern. And the room was spacious, bed was comfy, and had a hot shower to be ready for our 6am flight the next day. Thanks for an excellent stay, I hope next time we can stay longer!☺️

The location of the hotel is very convenient for our travel. Chengdu New Hope Holiday Hotel is the first choice for business trips over the years. I especially like Cici's professional and enthusiastic service. She called me one day in advance to help us check the order, made notes according to my requirements, arranged the room, and checked in fruits. The room was also clean and tidy, and the mattress was very comfortable, which made us feel at ease. The traveling partners and leaders were very satisfied. Because we left the hotel very early the next day, Cici took the initiative to help us prepare the road early after knowing it, and we could pick it up directly after checking out, which solved our problem very well. Recommended to everyone to stay.

Xindu Holiday made me feel truly at home. The moment I stepped into the hotel lobby, the warm and friendly staff greeted me and checked me in with a smile. The whole process was efficient, fast and pleasant. The room I stayed in was spacious and bright, elegantly decorated, and the bedding was comfortable and soft. As soon as I lay down on it, I felt like I was among the clouds, and I quickly fell into a sweet dream. The facilities in the room are all available, whether it is high-definition TV, fast and stable wireless network, minibar and comfortable work area, all of them can meet my various needs. I was also impressed by the hotel's dining. The breakfast is rich and varied, ranging from Chinese porridge to Western bread and pastries, allowing you to start your day full of energy. The restaurant's elegant environment and considerate service allow people to enjoy the delicious food while also feeling a comfortable dining atmosphere. In addition, the hotel's gym is well-equipped and the swimming pool has clear water, allowing me to maintain my exercise habit during my busy schedule. I have to mention that the hotel's geographical location is very advantageous, with convenient transportation around and close to major attractions and shopping malls, making travel very convenient. All in all, my stay at Xindu Holiday was perfect. Whether it was the attentive service, comfortable rooms, delicious meals and convenient facilities, I was extremely satisfied. Next time I have a chance, I will definitely choose to stay here again.

Disappointing stay because (1) contrary to my booking, the reception assigned a smoking room to me without telling me. It was only after I tried to sleep that the noxious smells got to me and I realised I was in a smoking room and had to request for a change, (2) throughout my stay 25 to 30 October 2024, the air-conditioning system for all the rooms was down, and the two small windows had to be opened to let in the outside air. Housekeeping was kind enough to bring in portable unit for my room after they noticed my discomfort. There was absolutely no notice or explanation from the hotel. Unacceptable.

Those who come for a business trip are opposite the conference center. It is very convenient. It has rained in Chengdu these days. You can go through it quickly without an umbrella. The price is also cheaper than the West Building. There was no breakfast when I booked. The customer service Xiaowan sent breakfast. I also notified me by short message in advance. The experience was very good.

Booking in the morning, the hotel called to ask if there were special requirements, arrived late at night, the front desk informed that the room type had been upgraded for free, and it was still a bit surprised to enter the room because it was upgraded to a suite. Fruits and towels are prepared in the room. The gym is fully equipped, and there are prepared water and towels on the treadmill; due to the late time, there are not many types of breakfast food, even if you inform in advance that you will ”end the stall in ten minutes”, you will still be patient when you need it. Because we were going to catch the plane, the front desk saw us carrying a large suitcase when we checked out, and patiently informed the route.

Hygiene: Regular holiday standard, no surprises Environment: Close to the attractions, you can walk to Blue Tears Service: Very warm, especially in this winter. I bought cold-resistant equipment on JD.com before coming, and the front desk helped to carefully store it. Especially Xiao Huang and Xiao Luo, they spoke very gently and provided very considerate service

Hotel and surrounding facilities: Because the hotel has just opened, the rooms are relatively new. The hotel also has a gym. The equipment in the gym is relatively complete, which can basically meet simple fitness needs. There are also Longma Lake Park and Jianzhou Talent Park next to it for leisure time. You can go shopping. Room hygiene: I felt very comfortable and clean when I opened the door, with no water stains. Meticulous service: The overall service is good. As soon as I entered the hotel, I saw a welcome tea, and then I saw the warm smile of the girl at the front desk. Especially Annie's service made me particularly satisfied. The overall hotel environment is good, very simple and generous. The hotel also has lake view rooms. When you open the window, you can see Longma Lake next to the hotel. Overall it is very good. If I come here again next time, I will still choose this hotel. .