Chengdu Hotels with Balcony

A truly thoughtful hotel. From the front desk to room service, and the restaurant, every aspect made us feel right at home. The service was attentive and warm, the breakfast was rich and delicious, and the rooms were clean, bright, and well-designed. Initially, we only booked one night for two rooms, checking in late. To ensure we could stay on the same floor, the front desk upgraded us to a suite. We immediately decided to extend our stay for four nights. Our Chengdu trip was warm and pleasant, highly recommended!

The hotel's scenery is exceptionally beautiful, with a Chinese-inspired design and blessings extended to every guest. The courtyard is adorned with crape myrtle, pomegranates, and magnolia flowers, creating a sense of abundant beauty and prosperity. Flower-lined paths lead to picturesque spots, making every step a delight, and allowing one to forget all worries and simply immerse in the moment. The public hot springs are spacious, available both indoors and outdoors. The rooms are private villas, some with their own hot spring baths, and the温泉 water is natural radon spring water. The front desk managers, Helen and Li Yilin, were very attentive. I would definitely choose Fairmont Chengdu Hot Springs again if I have the chance; it must be even more beautiful in the autumn. This was a wonderful trip.

This hotel is really great! The location is fantastic, super convenient with a shopping mall right downstairs. Food is never an issue with plenty of options both in the mall and at nearby restaurants. The Sichuan Opera House is just across the street. The facilities are excellent too; the washing machine is a washer-dryer combo, and the pool is very clean and well-maintained. They even have a pickleball court and a gym. While the breakfast selection might not be as extensive as some other 5-star hotels, the quality is good, and they offer fresh-squeezed juices, which we really appreciated! We had an overnight train at 7 PM, and the hotel kindly extended our check-out until 2:30 PM. After checking out, we went for a swim, showered, grabbed dinner at the mall, and then headed for our train – it was perfect! This was, by far, the hotel my family unanimously liked the most on this trip.

This was a truly satisfying stay, far exceeding my expectations. The hotel's overall decor is incredibly stylish, with every detail from the lobby to the hallways and guest rooms exuding a sophisticated design aesthetic – modern luxury infused with a touch of vintage flair. The color palette is elegant, and the selection of light fixtures and decorative paintings is very tasteful. Every corner is picture-perfect, and my social media post immediately got tons of inquiries. The room itself was an even bigger surprise; it was spacious and bright, with floor-to-ceiling windows offering excellent natural light and stunning city views. The mattress was just right – not too soft, not too firm – with a wonderful enveloping feel that allowed me to fully relax. I fell asleep quickly and slept soundly until morning, enjoying a better quality of sleep than I do at home. The bathroom had excellent wet/dry separation, and the shower head provided strong, even water pressure, washing away all the day's fatigue. I especially want to commend the front desk staff ❄️🎉; check-in was incredibly efficient, and they provided service with a constant smile. They patiently answered all my questions and even proactively recommended local eateries and popular attractions, which made me feel very welcome. During check-out, they thoughtfully inquired about my stay, a level of attentive service that is truly rare. Both the hardware facilities and the soft services were impeccable. I will definitely choose this hotel again on my next visit to the city and will highly recommend it to friends. In short, this was a stay filled with a sense of well-being from the moment I walked in until I checked out, truly deserving of a five-star rating.

## Facilities: 1. **Outdated and Poorly Designed**: The facilities are quite old, and the design is impractical. For example, the shower and toilet are in the same area within the bathroom, with no separation. This means if someone is using the toilet, no one can shower, and vice-versa. 2. **Misleading Advertising**: Figures 1 and 2 in the hotel's promotional images, which are crucial for customers before booking, are completely different from what you see upon entering the room (as shown in the last three pictures). I'd like to ask the hotel management: where is the bathtub from your promotional photos? It's turned into a concrete basin, and it's incredibly dirty inside. There was no prior notification upon check-in – it's a complete mismatch from what was advertised. 3. **Hazardous Staircase**: The stairs in the room are extremely steep. You have to be very careful going up, and when going down, you *must* descend backward as per the hotel's instructions, because it's impossible to go down facing forward without falling. 4. **No Internal Elevator**: The hotel doesn't have its own internal elevator, and the staircases within the hotel are also very steep, making it genuinely difficult to carry luggage upstairs. ## Hygiene: The overall hygiene in the room is acceptable. The wooden floor on the second level is clean, but that dirty carpet really shouldn't be there. ## Environment: The hotel has been converted from a two-story commercial building. It's not noisy at night and is conveniently located within walking distance of the ancient city's snack street, Nanqiao Bridge, and the subway station. ## Service: Service is just okay. After checking in, they provide some guide articles about nearby attractions and restaurants, but that's about it.

I came to Chengdu specifically to relax and unwind. After visiting Mount Qingcheng, I returned to the city the next day and booked the Hyatt Centric Chengdu on a whim. It turned out to be an unexpected delight throughout my stay. I especially want to commend Xiaoyan and the several front desk ladies. Their service was friendly and professional. Check-in was efficient and smooth, and all my daily inquiries and requests were handled promptly and appropriately. They struck the perfect balance, avoiding unnecessary pleasantries and simply making me feel comfortable and at ease. The hotel's overall style is young and fashionable, with an excellent aesthetic. The public areas and guest rooms are designed to be clean and sophisticated, never feeling overly flashy or noisy, which perfectly suited my vacation and relaxation mood. The entire process from check-in to check-out was very pleasant, making for a great stay. I'll definitely prioritize choosing this hotel when I visit Chengdu again!

The Xishang Hotel offers an amazing experience with attentive and prompt butler service. The food is made with fresh local ingredients and tastes authentic and delicious. The private hot spring is secluded and quiet, and the environment is tranquil and a great escape from the summer heat. Overall, the stay was very comfortable and I highly recommend it.

I stopped here for one night and it was such a great stay! The rooms are comfortable and they have seating areas in the corridor which is brilliant. I felt really comfortable here and would recommend it to people passing through! 🙌

The stay was fantastic! The room was spotless and well-ventilated. The staff were polite and professional, offering attentive service. The hotel's location is excellent, with convenient transportation access and a great variety of restaurants nearby. They even recommended some local attractions, which was a nice touch. I'll definitely be back!

It was my pleasure to stay here! The workers were very kind and nice to me, and they even helped me to upgrade my room! I am very happy and for 100% do recommend to live here❤️ thank u so much🥰 感谢阿姨让我感受到中国人的超级热情的态度，还有帮我提高房间的水平（给了比我订的更好的），太感谢了！ 超级开心，也100%推荐这个酒店❤️非常感谢🥰