Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 18, 2026|Cozy Double Garden Room
Guest UserFrom the moment I walked in, I had a great feeling about this place. The front desk staff were incredibly attentive and efficient, and they were quick to respond to any questions. The hotel environment is elegant, and the common areas are clean and spacious. My room was meticulously cleaned, even the corners were spotless, and there was absolutely no strange odor. The mattress was just right in terms of firmness, and the pillows were comfortable, making for a truly restful sleep after a long day of travel. The bathroom facilities worked well, and the hot water came quickly. The soundproofing in the room was excellent; I wasn't disturbed by any outside noise at all. The location is superb, making it very convenient for getting around and sightseeing. The price is reasonable, offering excellent value for money. It's perfect for both leisure and business trips. It's already on my list of preferred accommodations, and I'll definitely stay here again next time I visit. I highly recommend it!
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Price per night from:VND 1,247,885
Posted on Aug 25, 2026|1 King Bed
RexinsuPros: Very comfortable stay. I loved having a sofa to lounge on, a table to eat at while charging my devices, and a conveniently located luggage rack. The rain shower had excellent water pressure. They even provided a Dyson hairdryer and an iron, which was a nice touch. The large floor-to-ceiling windows were beautiful. The air conditioning was perfectly set and didn't need any adjustments – it's great how new everything felt.
Cons: Having to switch elevators to get to the room was a minor inconvenience, but the hotel entrance and the building are separate, unlike some high-rise hotels where you might run into tourists, so I guess it's acceptable. The delivery robot was incredibly slow; it took longer than if the delivery driver had come directly to the hotel. Also, despite being on a high floor, there wasn't much of a view yet, but I'm looking forward to seeing the city develop in the future.
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Price per night from:VND 2,314,189
Posted on Aug 5, 2026|Deluxe Queen Room
Guest UserThe hotel's scenery is exceptionally beautiful, with a Chinese-inspired design and blessings extended to every guest. The courtyard is adorned with crape myrtle, pomegranates, and magnolia flowers, creating a sense of abundant beauty and prosperity. Flower-lined paths lead to picturesque spots, making every step a delight, and allowing one to forget all worries and simply immerse in the moment. The public hot springs are spacious, available both indoors and outdoors. The rooms are private villas, some with their own hot spring baths, and the温泉 water is natural radon spring water. The front desk managers, Helen and Li Yilin, were very attentive. I would definitely choose Fairmont Chengdu Hot Springs again if I have the chance; it must be even more beautiful in the autumn. This was a wonderful trip.
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Price per night from:VND 2,882,112
Posted on Aug 17, 2026|2 Bedrooms Suite (Kitchenette, Washer & Dryer)
Guest User
This hotel is perfect for families with kids. The two rooms are spacious enough, and the location is excellent, making it easy to get anywhere. The hotel's robot delivery service for takeout is also fantastic! Sometimes ordering takeout to the hotel is even cheaper than buying it myself from the store, and the robot delivers it right to your room door, which is great!
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Price per night from:VND 1,962,618
Posted on Aug 23, 2026|2-bed Room
Guest UserOur family stayed at the Louis Castle Qingtong Hotel for two nights during our trip to Chengdu. The service and environment were excellent, definitely a five-star rating! We contacted the front desk in advance about breakfast, and they were so patient, even giving us two complimentary breakfasts. On our second day, we had an early start, and they thoughtfully prepared portable breakfasts for us. Check-in at the front desk was quick, and they were always responsive to our needs. The room was clean, the bedding was soft and comfortable, ensuring a solid night's sleep. The individually packaged toiletries gave us peace of mind. Getting a taxi was super convenient, right by the roadside. The cleaning staff were meticulous, cleaning our room on time, and communication with them was very smooth when we had requests. Overall, there were no disappointments; the environment was clean and well-maintained, making for a relaxing and comfortable stay. I would definitely choose this hotel again if I come back to Chengdu, and I highly recommend it to friends visiting the city.
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Price per night from:VND 2,233,057
Posted on Jul 15, 2026|Xianshi Duplex Loft Ladder Family Suite With Private Hot Spring Bath
Piaoluo## Facilities:
1. **Outdated and Poorly Designed**: The facilities are quite old, and the design is impractical. For example, the shower and toilet are in the same area within the bathroom, with no separation. This means if someone is using the toilet, no one can shower, and vice-versa.
2. **Misleading Advertising**: Figures 1 and 2 in the hotel's promotional images, which are crucial for customers before booking, are completely different from what you see upon entering the room (as shown in the last three pictures). I'd like to ask the hotel management: where is the bathtub from your promotional photos? It's turned into a concrete basin, and it's incredibly dirty inside. There was no prior notification upon check-in – it's a complete mismatch from what was advertised.
3. **Hazardous Staircase**: The stairs in the room are extremely steep. You have to be very careful going up, and when going down, you *must* descend backward as per the hotel's instructions, because it's impossible to go down facing forward without falling.
4. **No Internal Elevator**: The hotel doesn't have its own internal elevator, and the staircases within the hotel are also very steep, making it genuinely difficult to carry luggage upstairs.
## Hygiene:
The overall hygiene in the room is acceptable. The wooden floor on the second level is clean, but that dirty carpet really shouldn't be there.
## Environment:
The hotel has been converted from a two-story commercial building. It's not noisy at night and is conveniently located within walking distance of the ancient city's snack street, Nanqiao Bridge, and the subway station.
## Service:
Service is just okay. After checking in, they provide some guide articles about nearby attractions and restaurants, but that's about it.
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Price per night from:VND 548,606
Posted on Jul 27, 2026|Misty Bamboo Hot Spring King Room
Guest UserThe Xishang Hotel offers an amazing experience with attentive and prompt butler service. The food is made with fresh local ingredients and tastes authentic and delicious. The private hot spring is secluded and quiet, and the environment is tranquil and a great escape from the summer heat. Overall, the stay was very comfortable and I highly recommend it.
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Price per night from:VND 2,372,140
Posted on Apr 9, 2026
Guest User
I stopped here for one night and it was such a great stay! The rooms are comfortable and they have seating areas in the corridor which is brilliant. I felt really comfortable here and would recommend it to people passing through! 🙌
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Price per night from:VND 104,312
Posted on Jul 28, 2026|Comfort Twin Room (Washer + Independent Fridge + Brand Mattress + Desk)
Guest User
The stay was fantastic! The room was spotless and well-ventilated. The staff were polite and professional, offering attentive service. The hotel's location is excellent, with convenient transportation access and a great variety of restaurants nearby. They even recommended some local attractions, which was a nice touch. I'll definitely be back!
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Price per night from:VND 417,249
Posted on Feb 15, 2026
Guest User
It was my pleasure to stay here! The workers were very kind and nice to me, and they even helped me to upgrade my room! I am very happy and for 100% do recommend to live here❤️ thank u so much🥰
感谢阿姨让我感受到中国人的超级热情的态度,还有帮我提高房间的水平(给了比我订的更好的),太感谢了! 超级开心,也100%推荐这个酒店❤️非常感谢🥰
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Price per night from:VND 328,391