3-Star Hotels in Chengdu

The Hotel is very nice, very clean and has some charm with the inner garden in the lobby. It’s also very convenient, you’re close to a famous monastery and the neighborhood around is really pretty, perfect to visit as tourists. Everything was super clean, I had been upgraded and the room was big with everything needed. The staff spoke very well English and helped me a lot to solve my problems. The hotel also has a restaurant with good food, very convenient if you’re too tired to go out. Finally breakfast is simple with Chinese and some western options, but the coffees are really good!

I didn't have much of a detailed plan for my short trip to Chengdu this time; I randomly booked this hotel, and it turned out to be a delightful surprise. It was raining lightly on the day I arrived, and I got a bit wet dragging my luggage. As soon as I stepped into the hotel lobby, I immediately felt a sense of warmth. The front desk staff noticed me and proactively offered tissues. The check-in process was relaxed and unhurried; they didn't just rush through the procedures and even kindly reminded me to be careful of slippery surfaces due to the rain. The first impression when I entered the room was how fresh and clean it was, with no stuffy odors. The layout was simple and comfortable. The bedding was neat and soft, and the lighting was gentle and not harsh. After a long journey, coming back to the room allowed me to completely relax. The bathroom was meticulously cleaned, with all the corners well-maintained. The water flow was smooth, and the overall bathroom experience was excellent. The hotel's soundproofing was good; it was very quiet at night, and I had a peaceful and solid night's sleep. At one point, when I went out, I accidentally left my umbrella near the elevator. I thought it would be difficult to get back, but I decided to contact the front desk just in case. The staff quickly helped me check the surveillance footage and successfully retrieved my item. This small incident particularly warmed my heart. Overall, my stay was very comfortable. The facilities were excellent, but what was most remarkable was the genuine service. It wasn't just a rigid formality but sincere and thoughtful care from the heart. It's suitable for both leisure travel and business trips. It was a very pleasant stay, and I will choose this hotel again next time I visit Chengdu.

First off, I have to say I chose this hotel because of its cute name. I don't have a strong preference for brand-name hotels; I've always felt that many independent hotels are often just as good, if not better, than chain hotels, and they often have the owner's unique touch. However, this hotel stay was genuinely hard to call satisfactory, mainly due to hygiene issues. Upon checking in, the bed runner on the bed was really dirty. While this item is meant to be stepped on with shoes, it's not something you use much, and seeing it directly placed on the bed without being cleaned was quite off-putting at first glance. Then, there were remnants of other guests' hair on some areas of the desk that hadn't been properly cleaned. I'd also suggest a thorough cleaning of the showerhead. Secondly, there are a few minor facility issues that could be improved. The 'whole-house smart system' should really include individual switches for some lights. As it stands, it only offers a few preset functions and you can't control individual lights. Also, I didn't see any disposable toothbrushes or toothpaste provided. Everything else was okay; I'd give it a 60 out of 100 overall. And the panda babies are still very cute! 😘

We enjoyed our stay at this hotel and found it to be a very convenient option for visiting the city. It is around a 10-minute walk from the metro station and close to a busy shopping street, making it easy to get around and explore the area. The breakfast is mainly Chinese-style, but there are also some continental options available. We also really appreciated the laundry facilities, with washing machines and dryers available, as well as a laundry service, which is especially convenient for longer stays. The atmosphere is pleasant and the staff were friendly and helpful throughout our visit. There are a few small maintenance issues that could be improved, but overall we had a good experience and would consider staying here again.

## Facilities: 1. **Outdated and Poorly Designed**: The facilities are quite old, and the design is impractical. For example, the shower and toilet are in the same area within the bathroom, with no separation. This means if someone is using the toilet, no one can shower, and vice-versa. 2. **Misleading Advertising**: Figures 1 and 2 in the hotel's promotional images, which are crucial for customers before booking, are completely different from what you see upon entering the room (as shown in the last three pictures). I'd like to ask the hotel management: where is the bathtub from your promotional photos? It's turned into a concrete basin, and it's incredibly dirty inside. There was no prior notification upon check-in – it's a complete mismatch from what was advertised. 3. **Hazardous Staircase**: The stairs in the room are extremely steep. You have to be very careful going up, and when going down, you *must* descend backward as per the hotel's instructions, because it's impossible to go down facing forward without falling. 4. **No Internal Elevator**: The hotel doesn't have its own internal elevator, and the staircases within the hotel are also very steep, making it genuinely difficult to carry luggage upstairs. ## Hygiene: The overall hygiene in the room is acceptable. The wooden floor on the second level is clean, but that dirty carpet really shouldn't be there. ## Environment: The hotel has been converted from a two-story commercial building. It's not noisy at night and is conveniently located within walking distance of the ancient city's snack street, Nanqiao Bridge, and the subway station. ## Service: Service is just okay. After checking in, they provide some guide articles about nearby attractions and restaurants, but that's about it.

I stumbled upon this hotel by chance. While dining in the restaurant, I discovered there's a pool inside, which immediately set a perfect vacation vibe. Breakfast by the pool, a relaxing swim – it was delightful. The hotel's cafe offers a wide variety of food, coffee, and alcoholic beverages. The room was clean and tidy; though not huge, it had all the necessary functions and was very well-equipped. They even offer late-night snacks! I arrived back late, but they thoughtfully kept mine at the front desk for me, which was incredibly heartwarming. The service was very warm and attentive, making me feel right at home. If you're traveling to Chengdu, this is an excellent choice. It's just a few minutes' walk from Huapaifang Metro Station! Next time, let's meet here for a vacation, chat about travel and food; life is always full of expectations…

The location is great, very convenient, close to the subway station, making it easy to get around. Facilities: The lighting is a bit dim, there isn't much space to dry clothes, and the elevator doors close a bit too quickly. Breakfast is only available after 7:30 AM. Cleanliness: Good. Environment: Elegant. Service: The attitude is excellent.

Pretty unique stay with it's decor. Room looked nicer in the photos because the lighting in the actual room was inconsistent with white and yellow bulbs. A standing lamp and the latch on a window were broken, but they fixed both the following day. They kept reassuring me it's safe (the broken latch meant the window couldnt be closed) but as a solo traveller it's still best to err at the side of caution. Plus it meant I couldn't block outside sound, and was actually woken from my nap by food wrapper noises by someone on the balcony (it's shared). For extras, the ******* clothing is actually free, 'oxygen' meant aircon, you have to remind them on the welcoming gifts, so the only thing I'd is worth paying the extras for is their handmade tsampa and butter tea. Pretty filling and you can have it as breakfast (though you might not be used to the taste haha) Overall a good experience because of their friendly service, good attitude, and always having a smile on their face. I suggest for them to be proactive in telling the guests on what their extras are and how to request fro them, instead of the other way around.

This place is awesome! Very clean and a good location: The fresh air system (pictured) was especially a life saver because of the awful winter pollution. As a tip: when you actually get to the hotel, it’s called Jian Guo Hidden Hotel (not Xipu hidden culture hotel like it says on Trip.com app). This made finding the hotel a little difficult at first. My Didi dropped me off around the corner, so I had to walk a bit and use the map to figure out where exactly the hotel entrance was. After I found it, all was great.

The stay was fantastic! The room was spotless and well-ventilated. The staff were polite and professional, offering attentive service. The hotel's location is excellent, with convenient transportation access and a great variety of restaurants nearby. They even recommended some local attractions, which was a nice touch. I'll definitely be back!