3-Star Hotels in Chengdu

This was my second time staying at XiShu Garden Inn! It was just as great as the first time. My friend and I got a room with two full beds and the breakfast service. The room was clean everyday and the air conditioning was welcoming after our busy days! There is an adorable patio outside, too! We ate breakfast out there and also relaxed in the evening outside. The staff was extremely kind and welcoming. One day we wanted to go to the LeShan Buddha and the hotel staff were kind enough to organize the trip for us. We paid them upfront and they found a driver/tour guide for us. It was a great addition to our trip! I would absolutely recommend this hotel again.. especially since I stayed here twice!

I didn't have much of a detailed plan for my short trip to Chengdu this time; I randomly booked this hotel, and it turned out to be a delightful surprise. It was raining lightly on the day I arrived, and I got a bit wet dragging my luggage. As soon as I stepped into the hotel lobby, I immediately felt a sense of warmth. The front desk staff noticed me and proactively offered tissues. The check-in process was relaxed and unhurried; they didn't just rush through the procedures and even kindly reminded me to be careful of slippery surfaces due to the rain. The first impression when I entered the room was how fresh and clean it was, with no stuffy odors. The layout was simple and comfortable. The bedding was neat and soft, and the lighting was gentle and not harsh. After a long journey, coming back to the room allowed me to completely relax. The bathroom was meticulously cleaned, with all the corners well-maintained. The water flow was smooth, and the overall bathroom experience was excellent. The hotel's soundproofing was good; it was very quiet at night, and I had a peaceful and solid night's sleep. At one point, when I went out, I accidentally left my umbrella near the elevator. I thought it would be difficult to get back, but I decided to contact the front desk just in case. The staff quickly helped me check the surveillance footage and successfully retrieved my item. This small incident particularly warmed my heart. Overall, my stay was very comfortable. The facilities were excellent, but what was most remarkable was the genuine service. It wasn't just a rigid formality but sincere and thoughtful care from the heart. It's suitable for both leisure travel and business trips. It was a very pleasant stay, and I will choose this hotel again next time I visit Chengdu.

First off, I have to say I chose this hotel because of its cute name. I don't have a strong preference for brand-name hotels; I've always felt that many independent hotels are often just as good, if not better, than chain hotels, and they often have the owner's unique touch. However, this hotel stay was genuinely hard to call satisfactory, mainly due to hygiene issues. Upon checking in, the bed runner on the bed was really dirty. While this item is meant to be stepped on with shoes, it's not something you use much, and seeing it directly placed on the bed without being cleaned was quite off-putting at first glance. Then, there were remnants of other guests' hair on some areas of the desk that hadn't been properly cleaned. I'd also suggest a thorough cleaning of the showerhead. Secondly, there are a few minor facility issues that could be improved. The 'whole-house smart system' should really include individual switches for some lights. As it stands, it only offers a few preset functions and you can't control individual lights. Also, I didn't see any disposable toothbrushes or toothpaste provided. Everything else was okay; I'd give it a 60 out of 100 overall. And the panda babies are still very cute! 😘

Excellent hotel! The location is fantastic, making it super convenient to get anywhere. Taxis are always a short ride away. The breakfast was also good, and overall, we had a wonderful experience. Both the adults and kids had a great time.

We absolutely loved our stay here! The homestay had such a cozy and welcoming atmosphere that made us feel right at home. There's a lift that takes you up to Level 2 where the homestay is located. While there isn't a lift within the homestay itself, it wasn't an issue at all because the owner was incredibly kind and even insisted on carrying our luggage all the way up to our room on the third floor. We truly appreciated such a thoughtful gesture! The hospitality and service were exceptional throughout our stay. For my Muslim friends, there's a delicious halal food stall located just outside the homestay. It was so good that we went back to buy takeaway for dinner later that night! The location is also convenient, with many tourist attractions nearby. We found taking a DiDi to be the easiest and most comfortable way to get around. Overall, we genuinely enjoyed our stay and couldn't have asked for a better host. Thank you for making our trip such a memorable one, we would definitely stay here again!

I stumbled upon this hotel by chance. While dining in the restaurant, I discovered there's a pool inside, which immediately set a perfect vacation vibe. Breakfast by the pool, a relaxing swim – it was delightful. The hotel's cafe offers a wide variety of food, coffee, and alcoholic beverages. The room was clean and tidy; though not huge, it had all the necessary functions and was very well-equipped. They even offer late-night snacks! I arrived back late, but they thoughtfully kept mine at the front desk for me, which was incredibly heartwarming. The service was very warm and attentive, making me feel right at home. If you're traveling to Chengdu, this is an excellent choice. It's just a few minutes' walk from Huapaifang Metro Station! Next time, let's meet here for a vacation, chat about travel and food; life is always full of expectations…

This hotel is truly amazing! The service attitude is excellent, the price is super affordable, and I found the room quite spacious, not small as some reviews suggested. What's more, for the price we paid, breakfast was included... The breakfast was a buffet, with limited choices but it was tasty. Plus, the view from the breakfast area was lovely.

Pretty unique stay with it's decor. Room looked nicer in the photos because the lighting in the actual room was inconsistent with white and yellow bulbs. A standing lamp and the latch on a window were broken, but they fixed both the following day. They kept reassuring me it's safe (the broken latch meant the window couldnt be closed) but as a solo traveller it's still best to err at the side of caution. Plus it meant I couldn't block outside sound, and was actually woken from my nap by food wrapper noises by someone on the balcony (it's shared). For extras, the ******* clothing is actually free, 'oxygen' meant aircon, you have to remind them on the welcoming gifts, so the only thing I'd is worth paying the extras for is their handmade tsampa and butter tea. Pretty filling and you can have it as breakfast (though you might not be used to the taste haha) Overall a good experience because of their friendly service, good attitude, and always having a smile on their face. I suggest for them to be proactive in telling the guests on what their extras are and how to request fro them, instead of the other way around.

This place is awesome! Very clean and a good location: The fresh air system (pictured) was especially a life saver because of the awful winter pollution. As a tip: when you actually get to the hotel, it’s called Jian Guo Hidden Hotel (not Xipu hidden culture hotel like it says on Trip.com app). This made finding the hotel a little difficult at first. My Didi dropped me off around the corner, so I had to walk a bit and use the map to figure out where exactly the hotel entrance was. After I found it, all was great.

The stay was fantastic! The room was spotless and well-ventilated. The staff were polite and professional, offering attentive service. The hotel's location is excellent, with convenient transportation access and a great variety of restaurants nearby. They even recommended some local attractions, which was a nice touch. I'll definitely be back!