Best Hotels in Chilcomb, United Kingdom

The hotel looks bright and modern, with a decent car park. The many many signs all over the place about fines if you don’t register your vehicle make the parking and hotel entry somewhat intimidating. If they are concerned about parking. Why not just have a barrier with a token from reception to exit? Reception was friendly and we had a room on the ground floor with a lovely view of a ****y bank of earth through a rather small window. The room was clean, well appointed but the ceiling lighting was awfully dim. The bathroom was clean but we didn’t feel that entry/exit from the bath was very safe if you had limited mobility. Dinner in the restaurant was extremely disappointing. The space is modern and the kitchen is open, but the service, though very friendly was extremely and embarrassingly slow. This needs to attended to. The place was not at all busy. In the end we went to the bar to get a drink to fill in the waiting time. Someone on a neighbouring table waited ages for a beer which was served flat and had to wait a long long time for a replacement. Our tear and share bread was so over cooked, we struggled to cut it with a pizza wheel. The fish and chips were very tasty and well presented. The tagliatelle was over cooked and the sauce completely tasteless. The only flavour in the dish came from the nice garlic prawns added as an extra. We decided against deserts as we anticipated another very long wait. While we were there a neighbouring table was re-occupied but was not sanitised between guests. This could have been so much better! Breakfast was easier because it’s self serve, but it was busy and the few staff were unable to keep pace so tables took a long time to be cleared and longer to be cleaned. We had to get our own cutlery as this job was also slow. Breakfast selection and quality was quite acceptable. We were happy with the hotel but it was badly let down by the extremely slow dinner service.

The clue to this hotel is in the name. We booked 3 rooms for two nights for the boatshow. To be honest it was basic but perfectly suited our needs. I've just recently stayed at the Waldorf Hotel in London and the Shower in my room was far superior to the one in the Waldorf. It was good value for money for the boatshow weekend £222 per foom for two nights. We had a few issues with room cards etc however Maddison the receptionist politely & efficiently sorted them out and is a credit to the hotel. We will definitely be stopping next year for the boatshow.

This was my first time venturing out into the world after the pandemic and a coeliac diagnosis two years ago. The hotel was quite busy on the Friday when I checked in and only one lift was working, but that really was a small niggle. The lift was repaired by the time I returned to the hotel in the early evening. The restaurant was great when it came to catering to my gluten allergy. There were a few options, and the guy at the front of house went the extra mile to check if the fish was fried in the same oil as non-GF food. Unfortunately, that was the case, and I'd suggest that either provision is made for a separate fryer, or the GF designation is taken off that item on the menu. But there were other things I could have, so it wasn't really a problem. Breakfast was excellent. The lovely young lady at the front of house took my order and explained that the chef would prepare it in a GF-section of the kitchen, so I'd have a 15 minute wait. It really wasn't a problem and it was well worth the wait. Beautifully prepared, generous portion. Friendly service. The room was fine. I loved pulling back the curtains in the morning and seeing the massive cruise ships in port. Only quibble was the pillows, but I'm picky. Otherwise the room was nice and clean, and I appreciated the a/c. I would definitely stay here again.

I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.

Booked a room and called to request an extra bed. All agreed. At arrival, staff insist no extra bed and couldn't care less as I was told ”well there's nothing we can do”. Appalling service for such a big hotel.

The hotel was located near the coach station which was very convenient for us as we had to go there early in the morning. The front desk staff was helpful, professional, courteous, and welcoming. We received a smooth service until checkout. Highly commend them. The room and the bathroom were clean and the sheets and towels were also clean and fresh. Will be sure to book with them in the future.

I had stayed in this hotel many moons ago when it was part of the to Marriott group, I understand it is now Ellite /Britannia hotels and there is nothing ellite about it. Check in time is 4 pm, and checkout 10 am, that gives six hours to clean and turn around the vacated rooms, So you would expect them to be absolutely spotless, room was clean enough, it smelled of smoking but went, when the windows opened, few hairs in the bath tub, the wooden cabinets smelled musty and dust on lamps, but the bed was clean and so was the bedding. On check-in I didn’t realise it was 4pm, I assumed it would be 2 pm or 3 pm at the latest. I asked if any of the rooms were serviced so I could check in early, I was told there were lots of rooms ready but you have to pay £20 extra to check-in early regardless of the fact they ready, I was due to be at a wedding at 5 pm, I had to accept the £20 payment, I was not impressed as this took my one night stay in this hotel to £189 for the night. In comparison I could get a one night stay in the Park Plaza, Waterloo for the same price in London! This hotel is not worth that much a night. The hotel was like a maze and had to go upstairs along creaky corridors carrying a suitcase case up more stairs with no accessibility by lift to my room (room 657) Room had the very basics cheap nasty shampoo, A few sachets of tea and coffee, towels but no bottled water. At night I could hear a few guests from other rooms, it didn’t disturb me. The pool is absolute mess, it had a pipe going from the hot water tap into the pool, which I burnt my bottom on and my husband burned his thumb, I can only assume the heater doesn’t work so it’s the only way they’ve got to heat the pool, The water didn’t look very good I wonder if the filter was working? In photographs on booking.com their shows a Jacuzzi, there isn’t one! there hasn’t been a working for more than 10 months, and the broken one has now been removed altogether, I think it’s very misleading. I don’t like to book a hotel without a pool and a Jacuzzi, I like to relax why I’m away from home. The pool look too scary to go into, and there was no Jacuzzi! Breakfast wasn’t too bad, Choice of cereals, fruit juices and cooked breakfast, no croissants or pastries. Coffee was horrible. Breakfast is advertised until 10am but they closed and locked the doors at 9:58, I only made it with 10 minutes to spare, it wasn’t explained me that breakfast actually ended at 10. I would assume people could still go for breakfast at 10 and still have time to sit down and eat, this is not the case! Would I stay here again absolutely not! it is probably a £50 a night budget hotel in the middle of nowhere unless you are playing golf I really wouldn’t bother. Disappointed that booking.com gives this hotel four stars.

Countryside hotel in pleasant surroundings. We received a friendly welcome on arrival and were checked in promptly. The bedroom, although not large was clean and comfortable. The receptionist was helpful in providing us with local information. The buffet breakfast catered for most tastes and varied from Full English to cereals, fruit and pastries. A special mention goes to Janet who worked her socks off, was very hospitable and who personally cooked me scrambled eggs. She did the work of two people and certainly deserves some recognition (and a pay rise) for her hard work and making sure guests feel welcome and at home.

everything was as it should be clean tidy comfortable the receptionist Jen was helpful and friendly and was able to give me advice which I found very useful I would certainty stay at this hotel in the future to be honest this is the first time I have left a review although I have travelled through France and the UK for many years this is the first time I felt comfortable about my opinion and sharing it