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It was a really good hotel and the location was so comfortable, but if you have a car, it's a light. There is no parking lot in the hotel and it costs 25 dollars a day to use the opposite parking building.

My son helped us book the hotel. He said the house was newly built. The room is not very big (compared to other city hotels in Australia), but it is not crowded for four adults. All facilities are available. There is a building being built opposite, and the hotel left tips in the room informing them of the construction site working hours, etc., which was very thoughtful and considerate. It's just a short walk to Chinatown and the Central Market, which is very convenient.

I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because

The service attitude is good, they can communicate in Chinese, and they are patient, especially JACK. Although it is an old house, the hygiene is very good and the location is excellent. It is very convenient whether you cook by yourself or go out for dining and shopping. The only drawback is that the washing machine is relatively old (I have never seen it before).

The location is very good, the service is excellent and everything is very good. The name is very similar to another hotel nearby. Booking a travel product should repeatedly emphasize the name of the hotel, otherwise it will be afraid to go to the wrong place.

Stayed at the Quest for a little mini get away/shopping trip to Adelaide and stayed at Quest on King William. The staff are lovely and the location was nice and quite. We got car parking which was a short distance from the location (about a 2 minute walk) and it was nice and secure, with easy access. A nice stroll to Adelaide Central Markets and the tram stop is directly out in front which is great. We stayed in a 2 bedroom apartment which was very clean. One room had a spacious ensuite and the other used the bathroom/laundry room. The room had a fully equipped laundry. Check in and check out were a breeze. I would definately stay here again.

The rooms are very clean. Area not noise and the staff are civil and very friendly. The facilities are modern. Good value for the money. Tom's hotel is cheaper despite the facilities being top notch or world class. I will definitely return to Tom's Court Hotel. A very good place to spend your holiday.

The room is clean, spacious and bright. The kitchen is well-equipped with dishes, chopsticks, wine glasses, etc. The microwave, oven, and pots are all new and easy to use. It's very suitable for buying and cooking your own food. It's very close to Nundle's Coles and Woolworths. It's one stop of the free tram and a few steps away from Chinatown and the Central Mall. Shopping is very convenient. The bathroom is very large, the bathtub is also very large, there is also a shower, and the SPA is very comfortable. The front desk staff of the hotel are very enthusiastic and patient. They clean the rooms every day, and full cleaning on Thursdays. The whole hotel gives us a very warm feeling.

My family and I stayed in this apartment for 4 nights in June'23. We stayed in a two bed room apartment on the 6th floor facing the hills. The location of the apartment was very close to city centre. There are restaurants with in short walking distance. The bus stand is 2-3 minutes walk away. The first bedroom was bigger with a queen bed, wall wardrobe and heat/AC. 2nd bedroom was bit smaller with a double bed and a wall wardrobe, but no heater/AC. The open kitchen was big, having refrigerator, microwave, electric kettle, dishwasher etc. Necessary Tableware, cutlery, dish washing liquid, dishwasher table, kitchen towel, etc was provided. Dinner space and living room was open and big with a wall heater/ AC. We had very good views from the balcony. There was one big bathroom with washing machine and dryer. Entire apartment was clean. Free WiFi had good speed. The apartment Manager was very helpful. The paid car park entry was from the back street. Before checking in, we had problem with our car parking in front of apartment as there was no empty car parking space on the road. We have enjoyed our stay at Hum Serviced Apartment and would request others to stay there.

This hotel is excellent value for money. Yes, you do have to walk for about 10 minutes maximum after the taxi drops you off as there is no vehicle access inside the mall. My advice would be to look for the KMart sign as the hotel is opposite this about half way down the mall. My room was large and quiet. These days people should not expect their rooms to be serviced everyday and I really appreciate what they are doing for the environment. A cafe close by that I found good was Cafe Clio on the 1st floor of the Rundle Mall Plaza. You can sit by the window and get a wonderful view of the mall below. If you do not have a car like me to get around Adelaide, I found that this hotel was ideal as it was within easy walking distance of the main transport options and other sights. The restaurant on the first floor is reasonably priced and you can sit outside and get a really good look at life below you.