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"We had a lovely 4 night break at the hotel Neptuno. The room was comfortable and clean with complimentary tea and coffee and it had a fridge with complimentary water, fanta lemon and coke. The breakfast had a good selection of fresh fruit, meats, hot food, cakes etc. We enjoyed the omelettes and pancakes which were made to order. We went to the spa one evening which was very relaxing after a busy day sightseeing. Staff very friendly and helpful."

"I originally chose the hall after seeing the environment. Indeed, the hall is very atmospheric. That is, because of the passage of time, the room layout and room facilities have returned to a long time ago. At least I don't like the bedding. The hardness of the synthetic fiber makes it very uncomfortable to sleep on. The hotel is in a good location, only ten minutes' drive from the city center and the seaside."

"The hotel has an excellent location, I loved it Near the bus stop, there are many restaurants around. The staff was very friendly and professional, I loved the treatment they had. Very comfortable and clean room, we will definitely repeat"

"Watch out because they are trying to get extra money out of youre pocket to get an upgrade. Once they have there money the information about the extra’s are not so important to them. Afterwards the hotel wants to get out by saying sorry for youre unconveniats.. the level upgrade??"

"Very professional hotel with excellent service. The location of the hotel is fine however 'feels' isolated. Very well received at check in and polite and correct check out. Very clean room of reasonable size. Recommended."

"This is always a good location hotel with good people/ good breakfast/ good location. If i stay in Valencia next time. 100%. I will stay this excellent hotel again"

"One of my favorite hotel in Spain. The rooms was a tad small but tastefully renovated. I love the breakfast, it was an amazing spread with both local cuisine and international well represented. We were split for choices with the food. Not forgetting, they have the best coffee bar in any hotel we have visited. The barista will make any specialty coffee to your fancy, from a coffee cocktail, siphon coffee, V60 drip coffee, Italian espresso or simply a con leche. The egg station was another level of preparation with attention to plating and details. Overall, we were glad that we paid for breakfast. The view of the breakfast area gives a bird's eye view of the city as a bonus!"

"I have always had a good impression of WESTIN, but this time it was overturned, and the child decided not to live in this brand of hotel anymore. One is that the room is too simple, not like a five-star hotel at all, and the other is that there are cockroaches in the room, which is unbelievable."

"I liked the small balcony off of the room. The associate that checked me in was not so nice but all others were."

"Just came out of the hotel related to Marriott, and then lived here, there was an immediate ease to let go of breathing."