Looking for hotels near Orient Basar? Take inspiration from real travellers.

Hotels You May Like in Cologne

Discover our trending hotels close to Orient Basar

5 star

Find More Hotels

Business travel

NH Koeln Altstadt
4.6/5106 Reviews

NH Koeln Altstadt

Cologne|2.66km from Orient Basar
There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Find More Hotels

Breakfast

B&B HOTEL Köln-Messe
3.7/530 Reviews

B&B HOTEL Köln-Messe

Cologne|1.88km from Orient Basar
Terrible experience at this hotel. No hot water on the first morning, took cold showers. Asked at the desk about it on our way out, and the desk agent pretended not to know anything about it, but that he would check and follow up with us. Returned that night, no follow up, so assumed all was fixed. 2nd morning, still no hot water. Enquired at the desk again, this time they acknowledged that the whole building had no hot water for the 2nd day. Desk agent promised follow up again, that management was discussing compensation. Pointed out that no one followed up yesterday, but was assured that he would. Returned that evening to no follow up from anyone again. At check out, asked what the resolution would be, agent didn't know we had any problem. When asked about the lack of hot water for 2 full days, the agent said we should have spoken to them at the time!!! I explained that we had, but he again could do nothing and promised a follow up by email from the hotel manager. Needless to say, that follow up never came again! I emailed their head office about what was going on with the problems at the hotel, and the complete failure of customer service. They replied to me that they were pleased there was a ”quick solution” of the problem!!! They didn't feel that there was any call for compensation for either the lack of hot water, or the hotels response!! They begrudgingly offered a €20 voucher toward a future stay! Lol. They clearly need that €20 more than me, they can keep it!! Find a different hotel to stay, the B&B clearly feels that the new Customer Service is No Service.

Find More Hotels

Top rated hotels in Cologne

Searching for hotels near Orient Basar? Compare room rates and reviews to find your ideal stay.
Adina Apartment Hotel Cologne
4.6/577 Reviews
We stayed in the hotel for 4 nights for business in May. The hotel is pretty new - I think less than 2 years old. The rooms are quite big, with full kitchen amenities (fridge, washing machine, dishwasher, full set of glasses. The surprise was there was no kitchen roll for cleaning - all the apartments of these types of hotels have some cleaning paper. The location is very close to Koln Messe Deutz station, and we made easy travel arrangements by train to the Dusseldorf fair. The room is clean, the windows are opening (a big plus), and the façade is quite modern. The hotel is quiet, especially since my room faced the open courtyard, which was super quiet, even sleeping with open windows. Breakfast is OK, nothing spectacular, and I think a bit overpriced for the 23 EUR per person. The only problems we had were with sporadic services and some items in the room malfunctions: I had electricity problems with the power supply (caused by a defect in the dishwashing machine which could not be switched off - The fuse went off). I had a problem with the telephone. For every problem, I had to drag to the reception (unable to talk on the phone). The coffee in the room was delivered in the first few days, the next 2 days, and there was no new coffee pack (to make your French press). One day I did not have big towels delivered (the housekeeping did not replace the used towels on the bathroom floor, and I had to go to the reception to ask for them. I would give that hotel 3 stars, but the best surprise was the super fast internet connection (free). We had 200 MB/sec, perfect for surfing and streaming.
MesseHotel Koln-Deutz
3.9/516 Reviews
Five-star praise to Ctrip, because the ticket rescheduled to refund one night, the hotel refunded 10%, the rest of Ctrip refunded. For the hotel, in addition to being more rigid in this regard, the breakfast is not very good, the others are still very satisfied. Clean and tidy, you can walk to the Cologne Exhibition Center and Daoyitz Railway Station, and it is quiet and the environment is beautiful, especially like the scenery outside the window.
Art Otel Cologne, by Park Plaza
4.1/555 Reviews
Similar to the domestic five-star hotel, the service staff is very warm, we have 3 breakfasts, extremely rich and delicious, the room decoration is very simple and bright, the facilities are good. 3 people live, good value for money, the sofa bed can be taken out into a big bed, very comfortable.
Essential by Dorint Basel City
4/568 Reviews
I would like to congratulate the staff as I stayed during the Covid epidemic as a flight crew and it was obviously not a normal experience for all. Staff were friendly (not always the case at the moment) and helpful. While social distancing in the restaurant wasn’t ever going to be a pleasant meal the food was good and appreciated. Many thanks.
B&B HOTEL Köln-Messe
3.7/530 Reviews
Terrible experience at this hotel. No hot water on the first morning, took cold showers. Asked at the desk about it on our way out, and the desk agent pretended not to know anything about it, but that he would check and follow up with us. Returned that night, no follow up, so assumed all was fixed. 2nd morning, still no hot water. Enquired at the desk again, this time they acknowledged that the whole building had no hot water for the 2nd day. Desk agent promised follow up again, that management was discussing compensation. Pointed out that no one followed up yesterday, but was assured that he would. Returned that evening to no follow up from anyone again. At check out, asked what the resolution would be, agent didn't know we had any problem. When asked about the lack of hot water for 2 full days, the agent said we should have spoken to them at the time!!! I explained that we had, but he again could do nothing and promised a follow up by email from the hotel manager. Needless to say, that follow up never came again! I emailed their head office about what was going on with the problems at the hotel, and the complete failure of customer service. They replied to me that they were pleased there was a ”quick solution” of the problem!!! They didn't feel that there was any call for compensation for either the lack of hot water, or the hotels response!! They begrudgingly offered a €20 voucher toward a future stay! Lol. They clearly need that €20 more than me, they can keep it!! Find a different hotel to stay, the B&B clearly feels that the new Customer Service is No Service.
Hotel Arena
3.4/50 Reviews
位置優越,早餐豐富,交通便利,性價比高,挺安全的

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

Cologne Travel Guide

Looking for hotels in Cologne? Trip.com is a great place to start. On Trip.com, it's easy to search for hotels in Cologne. Located in Germany, Cologne is a well-known and vibrant city. Cologne is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Cologne Bonn Airport is the preferred choice when visiting Cologne. Besides flying, taking a train to Koeln Central Railway Station is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 304 boutique hotels in Cologne. Cologne has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Novotel can choose a hotel under its name. In Cologne, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Pullman Cologne in Cologne is a favorite among Trip.com users. Many tourists also stay at Hilton Cologne.

There are quite a few famous attractions in downtown Cologne, such as Gross St Martin, Cologne City Hall, Old Street along Rhine. If you want to spend a fun vacation with your family, locals recommend visiting Brühl. You can also visit top-rated attractions like Koeln Triangle, Eigelstein Torburg, Cologne Cathedral. Commercial areas like Rolex Deutschland, Hohe Strabe are ideal places to buy souvenirs.

Show less