Ibis Gading Serpong Reviews

Response from Property: Dear Mr. Ivan,We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardhu DzakarasOperational Manager

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Gading Serpong It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad-General Manager

Response from Property: Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ardhu DzakarasOperational Manager

Response from Property: Dear GuestWe apologize that your experience did not meet your expectation.Thank you for sharing your experience. Your feedback is very important to us Sincerely Jamal Muhamad - General Manager

Response from Property: Dear Ms Margareta,We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal Muhamad-General Manager

Response from Property: Dear Mr ThedengdengWe very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal Muhamad - General Manager

Response from Property: Dear GuestThank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.Yours faithfully,Jamal MUHAMAD - General Manager

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal Mumahad - General Manager

Response from Property: Dear ChanpitakNattawit,Thank you for taking the time to review us. We are sorry to hear that your experience was not up to expectations due to the smell in your room. At ibis Gading Serpong, we strive to provide a comfortable and clean environment for our guests, and we apologize if that was not the case on this occasion. We welcome all feedback and use it to continually improve our services going forward. We hope you will choose ibis Gading Serpong again in the future and give us another chance to make your stay better.SincerelyJamal Muhamad - General Manager

Response from Property: Dear Dika555Thank you for taking the time to tell us about your experience at the ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us .We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.SincerelyArdhu Dzakaras - Operational Manager

Response from Property: Dear Guest We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I have reported your comment to our department concern to do necessary action. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, JAMAL MUHAMAD-General Manager

Response from Property: Dear Mr Chin HingThank you for leaving your feedback regarding your stay at ibis Gading Serpong. We are pleased to know that you found our hotel suitable for your short trip. At ibis, we strive to provide our guests with the best service and experience during their stay. Our goal is to ensure each guest's satisfaction with their stay, and we appreciate knowing that this was achieved with you. We look forward to welcoming you again soon!SincerelyJamal Muhamad - General Manager

Response from Property: Dear _GG459997****, Thank you for sharing your experience during your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback for our service improvements. We do agree with your concern of the linens, we keep in going to rejuvenate all the linens and towels in periodically and sustainable. We hope we can share this improvement on your upcoming visit and will be as pleasant as the previous one.Sincerely,Jamal MUHAMAD - General Manager