Top Business Hotels in Dallas

Checked in on Friday 6/3 for a wedding and checked out Sunday 6/5. The lobby, bar, and banquet rooms were all very nice. Hotel staff was very friendly, cordial, and helpful. Room was clean and comfortable. Pool was great! Service at the wedding was top notch. The shower was severely lacking in water pressure, to the point where I felt like I was in a public gym, but I had no issue overlooking this. However, my overall very positive experience was greatly reduced with all 3 of my interactions with the onsite Valet. First encounter: Checking in, the wait for valet service was 25 min. Would have parked myself but there was no clear instructions on how to do so. Valet attendants showed no hustle (a lot of confusion, standing around, yelling, overall chaos) and then I even witnessed an attendant driving a $100K BMW bump into a parked pick up. This left me very unsettled leaving my car in their care. Nevertheless I did. 2) I called to have my car brought around Sat morning so I could retrieve an item I had left in the car. Attendant was somewhat rude and dismissive on the phone as well as in person. 3) After checking out, the valet process was, once again, pure chaos. I understand this is somewhat to be expected at 11AM on a Sunday. But again, there seemed to be no organization, no system, and just general disfunction with little care for the guest experience. Then, I witnessed an enraged guest screaming profanities because his car had been badly damaged while in the care of the valet service. There was easily $1,000 worth of body damage to his car. Finally after 30 min of waiting, my car was retrieved. No remorse or apology for the wait or overall experience. In general, very nice hotel and stay that was severely diminished by the valet experience. Bottom line, if you're going to force driving guests to pay $36 per night for a valet service, it needs to be far more efficient, friendly, and people need to feel comfortable leaving their vehicles.

Very good 👍, the location is very good, the room is big enough and clean and tidy! Next time I have the opportunity to continue booking, the facilities are complete, the service is warm, the parking lot next to the hotel is very convenient, and the charge is reasonable for 8 hours per 12 hours.

Very good hotel, good hotel service, will definitely choose to stay here next time, in short, a very satisfied stay. The leader was very satisfied with the leadership of the hotel.

We visited the Westin Downtown Dallas for a conference at the Kay Bailey Hutchinson Convention Center. It was a very short walk and surrounded by cute restaurants and bars. We even had a colleague forget her phone in Arlington and the valet (Melvin) went all the way there to get it for her! The hotel is clean and beautiful but I would stay here ten times over the staff and the hospitality.

Stayed here for 2 nights and enjoyed my stay. The entire team is very friendly and will promptly address any concerns. Valet had the most attentive staff I have ever seen. I was on the 20th floor near an ice machine which was a little loud but my fault since I picked that room. My fridge did not work but the team immediately took care of it for me. As others stated, the bathroom is small but the shower was nice. They do a great job here!

Marriott's light luxury business brand, the hotel is very new, this price is very worth it! The location is close to mall, convenient for shopping, there are many famous restaurants around, and I will live in the future