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"Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not"

"Its a great location and service is good but learned in my stay that I could have gotten better for the price I paid there but overall it great"

"Swahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you). The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems. So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted. Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting."

"It was a perfect stay, we loved every bit of it. Good view, good people, good food, amazing drinks. Special thanks to Mr.Monaj Shah for making our trip very memorable by offering amazing hospitality."

"Older hotel located directly at the beach. Unfortunately, the restaurant staff lack basic training, the food quality is just average. The monkeys and birds sometimes help themselves from the guests' plates. Other hotels in a similar situation deal with this annoying problem in a better and more professional way. Basic drinks and ice cubes are often missing. The fridge was missing in the room and the cell phone system didn't work either. For a so-called four-star hotel with a corresponding price, one can expect a lot more in all respects. than just smiling staff. Unfortunately not to be recommended."

"Excellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks ."

"Clean, friendly and welcoming"

"With a little more effort, the hotel could be a really good place! It's close to the beach, although the walk there can be a bit daunting. Unfortunately, the shower didn't always have running water, and you sometimes had to shower in the evening or the next morning. The internet/Wi-Fi is very unstable, and there's no TV. I was there in the winter, and the hotel was empty except for a few rooms. For the last two days, there was no coffee, and I wanted to make my own filter coffee at the coffee bar! However, the coffee machine was full of coffee grounds, and they were moldy. The overall impression was, to be honest, pretty negative. I don't think I'd come back."