Best Western Plus Silver Saddle Inn

The room was OK for one night. Bed was almost too soft, like a hammock but the room was clean and there was a mini fridge, coffee and tea and a new flat screen tv. Chains had to be closed at all times since the window was facing the parking lot on the grind floor. Breakfast was very basic but the coffee was good, which is the most important thing.

One of the best “two star” hotels I’ve ever stayed in. Everything was so clean. The rooms were large with a sitting area and kitchenette. The indoor pool and hot tub were AMAZING—both were big and the pool room was nice/very clean (apparently they are new!) Good location, decent continental breakfast. Want to specially call out the staff, who were awesome. They let us check in early no problem, were super quick and helpful when we couldn’t figure out how to turn on the AC, and let us into the pool a bit early one day (so the kids were able to get in one last swim before we got on the road.) 10/10, such a great value.

Had a great stay at Best Western in Estes Park. Clean, friendly, very helpful staff. Good free breakfast.

Our room was clean, comfortable, and spacious. I would have liked a softer pillow, but otherwise the bed was comfortable and the bedding was nice. The coffee maker didn't work, but there was plenty of coffee at breakfast which was good and hearty--perfect start to a cold day that included lots of hiking.

Left two expensive dress shirts in the closet, my mistake for sure. Called the hotel the day of check out to inform them and hopefully find a way to have shirts send to me. Was told cleaning would check and call me if found. No call. Somebody got a couple nice shirts for themselves.

We had a reasonable size room with two queen beds, the bed and pillows were super comfortable - I would probably stay again based purely on that! The hotel is in a good location and we have lovely views from our balcony. The room had a small kitchenette with a microwave and fridge. There is an indoor pool and spa, which we made good use of, even in the cold weather. Breakfast was included for the duration of our stay - though the food wasn't anything to rave about. The staff at reception and in the breakfast room were not the most helpful or friendly, though having said that they weren't rude. I did ask for change for the laundry on one occasion, and the man at the desk made me feel like it was a massive inconvenience - and this was after I had initially been waiting for 5 minutes while he was on a personal call in the adjacent room. I did however find the maintenance staff to be very friendly - they were working on various things around the property during out stay. My only frustration, and this could be just something with Best Western, is that 3 weeks after checking out, I am still waiting for my holding deposit to be released on my credit card.

It was exceptionally clean. Good service. I felt that it was a fabulous price. Veterans days so the National Park was free. A very nice deal for once.

The room and facility were clean, I loved the indoor pool, hot tub, and work out room. Morning breakfast was perfect. All staff was friendly and very helpful. Thanks for the pleasant stay.