The hotel was awesome, my mom and I traveled there together so safety was important. I felt very safe, I will say it is a distance to center of the activity in Florence be prepared to walk. We didn’t mind because we enjoyed the walk, several different routes to get where we were going. If you have yours In numerous locations it ended up being half way to everything for us. About 17-20 min walk to the middle of Florence where a lot of the shops and restaurants are. We didn’t walk the streets very late so I can’t speak to that. Hotel staff was very attentive, if you need a steamer they will deliver it to your room! That was awesome. Antonette was working at the front desk when we arrived and was beyond helpful and friendly to my mom and I. We saw her throughout the stay and she was awesome!! Best coffee we had was at hotel too! Great happy hour and drinks available to have in the lounge area.